9.2
Exceptional
From 14 reviews
Cleanliness

9.8

Room Comfort

9.6

Traveller Reviews BESPOKE, member of Small Luxury Hotels

Number of reviews per page
20
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Top reviews
Adriana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was great food was awesome and Ricky & Lucio very friendly and helpful!!!!
Frank
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My wife and I came to this property for our anniversary and we were blown away by almost everything about it. The grounds are very well maintained. You actually feel like you are in a jungle with all the plants they have around the property. The pool was very nice and they have really nice furniture in the pool area and on the beach for relaxing. We were there in the wet season, so there was a lot of seaweed on the beach, but they made an effort to clean it up each day, which was very much appreciated. They provided amenities like kayaks and really nice snorkel gear for using in the ocean and looking at the coral in the area. The restaurant very good and the service was stellar. It was a little pricey and the selection wasn't great but still very nice. But as nice as the property was, the unit we stayed in was fantastic! We had a two-bedroom unit and unit. Had a well-furnished living room and kitchen with a full size refrigerator and everything you would need. The only thing we would would have liked to have seen that we didn't have was a toaster. Probably the best thing about the unit was the terrace on the upper floor which was basically on the rooftop of the unit. Up there. We had a dining room table that could seed six, , a small private swimming pool, a bathroom with a separate sink and a shower. There were also some lounge chairs that were quite nice. While up on the terrace to we could have drinks and look at the ocean which was beautiful.
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Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This property was great I highly recommend it. Paola at the front desk is absolutely greatand helped with everything. Everything was super clean the rooms are huge perdect stay
Maia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Unforgettable stay on the beach in Tulum My family had the pleasure of staying at this remarkable perfect sized beachside hotel in Tulum, and I truly can't recommend it enough. The setting is breathtaking with turquoise waves, white sand, and ocean breezes. The beach and pool have beautiful lounge beds, cushions, soft seats, and private seating area. We felt like were were hidden away from the world-in the best possible way! The small staff at the hotel was kind, attentive, and genuinely welcoming. They gave thoughtful recommendations, and went above and beyond. In our opinion the perfect amount of attention. The apartments are better than you can imagine. Huge, new, clean, and airy spaces beautifully decorated and outfitted it truly was a home away from home. The Bespoke and its staff are a rare find, and we cannot wait to return!
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Krystal
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

This hotel exceeded my expectations. The rooms are a good size with ample storage. It had everything we needed for a comfortable stay. Staff were great, although sometimes the language barrier was a minor issue. A list of close by and recommended restaurants was provided before we arrived, along with suggested activities. Both of which was super helpful. Food and drink were great. Would definitely stay again
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Guillermo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Everything was perfect. Service was on point; everyone that works there was friendly. Papi made you feel at home and has a good personality and sense of humor :) Toiletries and rooms were all clean and practically brand new and had such a good aromatic smell that made you feel like you were in paradise. Would definitely recommend and reconsider coming back
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David
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Great property, rooms are huge and beach is big and clean.
Nicola
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Amazing and beautiful property. The service was great and the beach is stunning. Food at the onsite restaurant was excellent. The only downside is that it’s not close to anything, you can’t walk to a convenience store and they don’t have a store on site. If you don’t rent a car you have to take a taxi into town which gets expensive.
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Jenny
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Super great place !
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Great new hotel, still setting things up but you can see it will be one of the best in the area
Sara
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

The units are beautiful. It’s a family friendly complex, the pool is amazing. We had a few minor issues when we first arrived, and the staff went above and beyond to make sure we comfortable.
Angee
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

This is an amazing stay ! Everyone was super helpful and informative . The ocean view and the pool are breathtaking. We will definitely come back . The property is about 12 minutes away from the supermarket will recommend to rent a car in town. Thank you for an amazing vacation !
Carmen Laura
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Es muy especial el lugar! Sus instalaciones de 1a y muy agradable toda la construcción.la cocina y la barra del restaurante bien atendida c extraordinario servicio de 1er mundo.
Marcus
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Very nice place, really calm and beautiful place.
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