Very well organized, best place to stay in Medina Marakesh.

Great location and the communal areas were well maintained. Our room however was not as we expected. We’d booked a family room which looked great in the photos. However, our room was on the ground (pool level) floor, so we directly overlooked hotel guests on sun loungers who were a couple of metres away from our door and windows so could look directly in to our room. The bathroom was very old and mouldy in parts, broken shower door, broken shower head. We had to ask for towels as there were none in our room. There was also a real lack of plug sockets. It’s a shame as this hotel could be amazing. Luckily our stay was short. I would recommend on booking you ask for a room that is not on the floor where the pool is.

Loved the authentic Moroccan Riad experience. Lovely hotel and staff. Would stay there again. Great for families and hotel was clean.

Electric current goes off and on every 3 minutes.

Very good location. Very helpful and kind staff. Our first night was very hot as the AC was not working, so we were moved next day to another room and everything was working perfectly. Overall, I recommend this Riad.

While the staff was very friendly during our stay, the facility has major electrical issues. When we checked in the room had no electricity so they moved us to another room. The technical issues began a night later with another outage. Our last night was completely without power starting around midnight. There was an odor of smoke so many believed the hotel was on fire. A really bad night in Marrakech without air conditioning. Don’t stay at this hotel. Air conditioning before the electrical issues inadequate so not a comfortable stay.

Staff is extremely friendly and helpful. They were able to arrange cars for us and give us useful recommendations. They were very nice and honestly hilarious!!!!!! The staff made our stay enjoyable- they were the highlight of our stay at this riad.

Such an amazing Riad with such helpful staff. They went above and beyond for us in every way. So kind and attentive. We had issues with the AC on our room on the last night and it was no issue for them to give us a new room (which was actually bigger) so we could sleep in comfort. Amazing location in the Souks, close to everything you would need in Marrakech. Clean property, everything was fantastic. Would stay again

Super bel hôtel, bien placé dans la médina, le personnel est très serviable et prêt à répondre à toute nos questions! L’endroit est très propre, les mojitos sont délicieux ! Je recommande !

Nous avons vraiment appreciés notre sejour à ce Riad

Nous avons pas aimés l’air climatisé ne fonctionnait à peine pas de frigo dans la chambre donc toujours de l’eau de chaude lit super dur la piscine acceptable mais les chaises trop collée donc c’est malaisant nous avons quitté avant la fin de notre séjour

Beautiful Riad situated right in the heart of the Medina. Step right out into the middle of the vibrant and bustling souks with the famous Jamaa el-Fnaa square only a short 10 minute walk in one direction and Bahia Palace a 10 minute walk in the other. Soak in the amazing architecture this Riad has to offer or spoil yourself resting by it’s delightfully tranquil swimming pool and taking advantage of the spa services available. For those with a more adventurous side, the Riad has a list of excursions available at very competitive prices. The staff are friendly, knowledgeable and eager to make your stay in this wonderful city as enjoyable as possible. The Riad is staffed 24 hours a day and is a safe and welcoming home away from home for both the single traveler, couples and families alike. The only drawbacks are an lack of safety deposit boxes in some rooms and given the tiled floors at the property that can be wet at times, those with compromised mobility might struggle. Overall, if you are looking to sample the delights of Moroccan culture while still having access to luxury amenities, this Riad has it all. Highly recommended you check it out.

Très bon service, propre et bien placé.

Nous avons séjourné au Palais Moulay Said à trois reprises pendant notre voyage en famille au Maroc et les trois fois l'expérience a été à la hauteur de nos attentes. La gentillesse du staff, la propreté des lieux, les chambres, la déco, l'ambiance, la piscine, la nourriture, la location... on recommande sans hésiter.

Très bel établissement de style palais/riad marocain, avec une décoration traditionnelle très appréciée. Emplacement excellent : à quelques minutes à pied de la place Jemaa el-Fna et des principaux souks.

Lovely and incredibly helpful staff. Amazing location

The staff were extremely courteous, accommodating and helpful. They were more than willing to answer any question(s) I had, and were able to point me in the right directions. I am extremely satisfied with my stay.

La piscine est très petite et les transats disponibles étaient rares et peu nombreux, on bronzait sur une chaise! Et faites des zones fumeurs qui s’enfument entre eux par pitié épargnez nos enfants!!

We had a wonderful stay at Palais Moulay. The hotel has a beautiful pool area, and the restaurant by the pool was amazing. The food was delicious. The breakfast was also fantastic and a great way to start the day. The pool was very clean and relaxing. The rooms were clean and well maintained, with daily housekeeping. The atmosphere of the hotel is lovely, and the location is very convenient, only a 5-minute walk from Jemaa el-Fna. All of the staff were very friendly and helpful, with the exception of one male member of the restaurant team. A special thank you to Absalam, who made our stay even better from the very first day with his great recommendations and support. He was very kind, professional, and always willing to help. We truly appreciated his kindness and the effort he made to ensure we had a wonderful stay. We had a great experience at Palais Moulay and would happily recommend it!

It was such a wonderful stay. Everyone was kind, helpful and friendly. The food was nice and the entire space was beautiful and clean.