8.8
Very Good
From 37 reviews
Cleanliness

9.6

Room Comfort

9.0

Traveller Reviews Casa Cibeles by Lumina

Number of reviews per page
20
40
Top reviews
Chinenye
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved my stay here! Will definitely be back again!
Fraser
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

a beautiful boutique hotel. will definitely be back. beautiful private rooms. The king suite with the terrace was amazing. Large rooms, super clean, and smells amazing!
Jessica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The welcome gift if such a beautiful thoughtful surprise. The place is very clean. We had a wonderful stay. The only thing removing a star was the bad smell that came from the bathroom shower drain. We covered it after showering and it did help, but if not covered the smell is pretty strong and unpleasant.
Tasneem
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were very friendly and the room was clean and spacious. I really liked the location, which made walks down to Condesa and around Roma Norte super accessible.
Doug
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Shiny, gorgeous new bldg.
Doretta
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Really good hotel in convenient location. The staff were very helpful, allowing early check-in/late check-out and luggage storage. Thank you!
edna
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

An incredible place, the only thing that for me was not the best, the mattress. El lugar y amenidades increíbles, en lo personal no me gusto el colchón
Susana
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Everything was great, good location and comfortable place
Mehran
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location, amazing staff!
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff are very helpful. They made sure we had a driver for our early trip to the airport
Yash
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We really enjoyed our stay at Casa Cibeles by Lumina. Our room was spacious & comfortable. The concierge staff was incredibly helpful and prompt in responding anytime we had any questions. We had challenges with our hot water in the shower and the concierge / support was able to resolve in within minutes. Highly recommend this property for anyone visiting Mexico City!
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John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We had a lovely stay at Casa Cibeles, it was in a great area, a good grocery market near by. Staff were great attending our needs. Rooms were comfortable and quiet. We are going to stay again there one more night before we go home.
Mallory
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Security was not alert. Charged us for towels… just because we used them? Did not clean the second day. Stay somewhere else
Gina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Excellent 2 bedroom 1 bath hotel room. Very well decorated and cleaned daily. Friendly front desk and security guard at the front door 24 hr. Walking distance to many restaurants and grocery store.
Elsy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

el hotel padrisimo muy limpio, es ruidoso pero ofrecen tapones, como sugerencia no hay espejo de cuerpo completo y la luz del baño no es buena
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Casa Cibeles was the perfect place for our seven night stay in Mexico City! Great location, and the 24-hour concierge was friendly and very helpful. Clean, comfortable (but firm) beds, beautiful rooftop view, air conditioned and free laundry! So glad we found this property.
Aric
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great spot within walking distance of plenty of restaurants and bars, place is clean and well furnished! No complaints. Staff were lovely.
Nicholas
2.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

No hot water in the building!!! Every day, we had to ask, where is the hot water? Weird behavior with towels. They kept want to charge us towel replacement if there was dirt on the towels. So so annoying.
Fernando
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Amazing place, perfectly located, staff was top tier
Magdalena
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

A great place that can also work well for longer stays, the spacious room has a full kitchen so closer to the apartment than just hotel. Very nicely designed. Clean and brand new.
Number of reviews per page
20
40