7.6
Pleasant
From 260 reviews
Cleanliness

8.4

Room Comfort

7.4

Service and Facilites

8.2

Traveller Reviews Lift Hotel

Number of reviews per page
20
40
Top reviews
Daniel
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Here’s a more polished and professional version of your review while still keeping your honest opinion and tone: The room was clean, which is expected for a hotel charging around $300 per night. The staff were all friendly and helpful, and the air conditioning worked very well throughout our stay, However, there were several disappointing aspects. First, the room was extremely small, and the photos online were somewhat misleading regarding the actual size. The shower also took about 4–5 minutes before hot water would start running. Another issue was the television not working upon arrival. We were told to connect using the staff Wi-Fi because the guest Wi-Fi did not function properly for the TV. Unfortunately, not all staff members knew how to resolve the issue, so it was only fixed the next day around 6:30 PM when we returned to the room. Access to drinking water was also inconvenient. There was no water fountain available, and we did not feel comfortable drinking water from the bathroom sink. We were only provided with three bottles of water for a two-night stay, and afterward we were told the hotel had run out of bottled water. Strangely the room had a slight inclination making it somewhat unsettling to walk around. I want to emphasize again that the staff were genuinely kind and welcoming. Sadly, despite their efforts, the overall hotel experience did not feel worth the $300 per night price point.
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Carolyn
icon-
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Air conditioning works well. room was clean. shops are at a distance from center of Old Montreal. Very few restaurants nearby
Stephanie
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room and easy check in and out process! great location!
Marian
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff were amazing super flexible, and very kind!! The property was good, room was fairly clean but I found that the sheets and towels had stains in them. Aside from that, the room was spacious and good sized. I also found there was no room service. Towels and sheets were not changed throughout the stay.
Magdy
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This was a great place to stay. The building is older and has fairly small rooms, but they don’t advertise more than that. For the price, right in to old town Montreal, it was an excellent value. Clean, comfortable and great staff. Would definitely stay again.
Julie
icon-
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Super bien situé, chambre très propre. Mais batiment et espace commun en mauvaise état
Simon
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good
Christine
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We requested assistance with setting the air conditioner and received excellent support; however, despite this, the unit would not remain on for more than 30 seconds when adjusted to a lower temperature and would automatically shut off. Overall, the hotel provided a very positive experience. The room was cozy, the bathroom was exceptional, the view from the window was beautiful, and the bed was very comfortable. Additionally, the stay offered great value for the cost.
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KAREN ANN
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It's an old building, so a little creaky but rooms are new, clean and lovely
Robert
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room, easy access and helpful staff. For the price it’s a steal but it doesn’t have a mini fridge in the room. I don’t feel I miss the fridge though and the price on Expedia is very fair for the condition of the room and the location in old Montreal
Tatiana
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

.
Elizabeth
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room was spotless and comfortable.
Elizabeth
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean and comfortable.
Arturo
icon-
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Room was clean. Staff were helpful especially Emmanuel.
Tatiana
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

.
Eva
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Excellent value for money. Very friendly staff. Great location.
Simon
icon-
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Staff on pount and
Lula Muila
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Very clean, room extremely small but makes sense for a very short stay. No storage space.
Jonny
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Very close to old Montreal, the cathedral and all the things you just have to see. The rooms are small, so don't bring too much stuff!
Sébastien
icon-Business
Business
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

J’ai bien aimé l’emplacement qui était tout juste en face de l’endroit où je devais me rendre pour la soirée. Lit confortable, chambre bien équipé. Très bien pour le rapport qualité prix.
Number of reviews per page
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