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The staff did not confirm the room transfer. Items were moved without approval. Items were moved in a mess. The room was not locked when the move took place. When complaints arose, no one took responsibility.

petugas tidak ada konfirmasi pemindahan kamar. barang barang di pindahkan tanpa persetujuan. barang dipindahkan berantakan. Kamar tidak dikunci ketika dipindahkan. Ketika komplen, saling lempar tidak ada yg bertanggung jawab.

Cosmo Hotel

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