The staff were very enthusiastic, friendly, and smiling, especially the male bellman and the slim female breakfast server. The reception staff also handled everything very quickly, and communication via Zalo was convenient. The rooms were modern and I slept well. The breakfast was delicious, not a wide selection but very tasty, the best among the three hotels I stayed at recently, and the staff were the friendliest and most enthusiastic. The location is very convenient, right in the Western Quarter, just across the street from the beach, with many shops and restaurants nearby. I have to deduct one star because the bed sheets were dirty; both times I checked in, I found stains on the sheets (even though I had messaged the reception beforehand to ask them to change the sheets because I have sensitive skin and easily get itchy). I suspect the hotel didn't change the sheets but just straightened them out, because these stains would definitely come out if they were washed. I think if the hotel does well in other areas, they should also manage the bed sheet changing process properly to ensure cleanliness.