It was a great first time staying at Hotel Bezzie. The staff was friendly and kind, and the service was excellent. The food was delicious and varied. The room was cool and clean, and there were no deposits.

This is my first time staying at a hotel. If a guest uses visiting hours, is this a hotel or a hospital? Should the SOP be improved?

Too many rules, and the staff is slow. I booked three rooms, but one was hot and the AC was broken. I asked the staff to fix it, but no one came. Then my family came and asked for my ID card.

The room was comfortable, clean, and the AC was cool. It was worth it, and the service was excellent.

Overall okay, will be improved again.

What kind of hotel is this? I booked a family room, but even though I paid the highest price, the air conditioning wasn't even cold. I contacted the hotel that night and was told to be patient and wait, but there was no explanation. I'm fed up with paying so much for nothing. Don't come here, it's better.

The hotel staff was friendly. This is the first time I've stayed in a hotel without being able to store my luggage, which is a bit of a challenge.

The service is really friendly and comfortable, the room conditions are very neat and clean, it is highly recommended to stay at this hotel.

The staff is very friendly & clean, the service is very fast.

The staff is friendly. The rooms are clean and comfortable.

The food lacked variety. The bread wasn't soft enough. Usually, sausages are available, but this time they weren't. The kwetiau was replaced with noodles. The fried rice lacked flavor. Compared to my previous visit.

Clean hotel, very good service, very friendly staff.

This is the second time I have stayed at this hotel, and it is always satisfying.

Modern minimalist concept hotel.

Comfortable rooms, good price, worth staying here. Centrally located.

I don't like the rule that you can't leave your luggage at checkout. The service is out of date.

I was fed up, but when I checked out at 10 a.m., I couldn't check in my luggage. I was going to go sightseeing while waiting for my flight. This was the first time I couldn't check in my luggage at a hotel. I've been all over Indonesia, and the service is unsatisfactory and outdated. I'm fed up.

Every time I go to Palembang, Beezie is always my family's choice, it feels like home.

The atmosphere is quite fresh, clean, and comfortable. Although the rooms aren't that big, they're still worth it.

Good price, comfortable, clean rooms, and cool air conditioning. Not bad, highly recommended.