8.6
Very Good
From 20 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.5

Meal

8.1

Location

8.5

Service and Facilites

8.5

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Traveller Reviews Joy Hotel

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Customer reviews
a***a
icon-origin-TRAVELOKA
5.3
/10
Reviewed 6 day(s) ago
Very bad service :( The condition of the room is very dirty. The bathroom smells of urine and the floor is all yellow. The sheets and pillowcases are dirty. I tried to complain via WA but there was no response and I had to come to get a response. We added 2 people (Rp. 200,000) and didn't get anything if we didn't ask.
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A***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The service is friendly, and quite comfortable too.
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1 people find it helpful
L***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
While there's no room service, such as for main meals, the location is quite close to several dining options. The service and responsiveness of the staff are top-notch. I left some personal items at the hotel, and with the staff's help, they were able to get them delivered to me. Overall, I'm satisfied with the staff's responsiveness.
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k***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 30 week(s) ago
The room is clean, the service is okay, the parking is spacious, the vehicle is safe
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1 people find it helpful
T***a
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 55 week(s) ago
The place is comfortable, clean, and security is maintained.
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