Nice hotel and good staff. Near to city center.

Very good, highly recommended

Amazing, all processes like rescheduling are easy.

Great location, close to culinary spots. The rooms are quite proper, and there is a drinking water dispenser, so you can refill it. The hot water is quite good, unlike some places I've visited. The only downsides are very limited parking and the reception staff doesn't encourage prospective guests to wait. Because when I checked in, suddenly a prospective guest next to me wanted to check in and wasn't encouraged to wait in the chair. And this made me uncomfortable because I gave out my personal data, so please improve the SOP. Thank you.

I'm so sorry, this stay was really disappointing, really. I stayed at 903, how come the TV internet didn't work? We stayed overnight just watching the news even though we deliberately spent more money to come here, usually it's really nice, but this incident made me reluctant to come here again. I've reported it to FL too but the technician didn't help, he said to try it periodically. No apology from them either. And the soap dispenser was leaking too... Sigh

Good room and services.. Will be back soo

The staff is very friendly, the location is strategic, it is easy to find food.

clean room, only breakfast is delivered to the room with boxed rice.

From the beginning of check in, we were not given towels, we asked for towels at 7 pm and were only given towels at 1 am, with the excuse that the towels were still being sent from the laundry, no solution was given, we were only told to wait for the towels from the laundry to arrive. So bad

Very good, the service is also friendly

Strategic location near Cikini Station, easy access, clean rooms. Only downsides: no bottled water available in the room, had to use the dispenser outside. The AC is positioned too far towards the person sleeping on the bed. Needs to be adjusted for comfort.

The hotel staff is friendly, the rooms are comfortable & clean.

The location is very close to Cikini Station, the rooms are quite okay and compact.

Check-in was easy and smooth, the location is strategic, it's quite clean, the bed is still good, the pillows are double, the Smart TV is okay, and the Wi-Fi signal is quite good. Overall, it's okay 👍