Overall Ratings & Reviews Ripple Rotorua

Best time on a 2 week holiday, great people and close to attractions. Would HIGHLY recommend this place to everyone

Lovely place, nice restaurant, helpful staff

Very nice people that run the hotel

Perfect

Lovely staff, nice snd clean and an amazing chef in the restaurant! Worth a visit!

Nice place to live!

Lovely. Not a modern, bells and whistles hotel but all we needed.. AND a personal spa pool part of our room. Felt like a typical hotel for 1950’s era that NZ typifies for me. Lovely owner/ staff. Thanks

This is not a Hilton or Marriott, it’s a cute quaint motel. Something you would have seen all over the place in 1950’s and ‘60’s. The appliances are new and small but convenient. Room was comfortable and clean. The exceptional thing that really made it was Kitty the owner. She goes out of her way to see to your comfort and that you have a wonderful experience while you’re staying there in Rotorua. We are completely comfortable recommending this cute place to anyone.

The motel is pretty basic and a bit tired. Despite paying over $275 per night we missed out on a private spa pool. The games room and mini golf are not n dire need of refurbishment and there’s certainly no way any business would ever use this place for a conference. Its redeeming feature is that it’s opposite the luge. We’re the price halved I might recommend it but it’s a 2 star motel at a 4 star hotel price.

Reception was lovely Room was clean Good facilities Outside area was great, lovely short bush walk by the creek

Location is great! We had a comfortable stay and loved the private spa, but there's room for the cleanliness to improve. The electricity also went out during our stay, but the staff were helpful can got an electrician to come fix it quite quickly.

Very dated property. No plugs near bed. No shampoo/soap/etc.

The property seemed not maintained, spa and pool blocked off, games room locked . Lovely to have the Skyline gondolas and facilities within walking distance.

Close to the outings we had planned in the area. Very clean and front desk lady was very friendly.

You get what you need. The bathroom was small with no counter space and it had a tiny sink. No hair dryer was provided. The front desk receptionist was very nice and attentive.

It was a motel pretending to be a hotel. We were not aware that we were staying in a motel unit until we arrived. Good facilities above usual for a motel. Serviced daily when most motels are not, but it calls itself a hotel or a resort. It is a motel with good and rarely encountered facilities for motels but we wouldn't stay there again. We think it should front up and honestly admit it is what it is.

Area nice and quite, property area and room are clean and neat. Stuffs are very friendly, great service. I arrived late, the restaurant was about to close but I need to get something to eat and the cook at the restaurant willing to cook up something for me and even delivered to my room. Wry nice people! Five stars for that.

We had a terrific stay! Our suite was comfortable and clean. The shower head broke and management had it fixed right away. Staff were kind and friendly. We will definitely recommend this place!!

Great service, friendly and helpful. Had a bit of an ant problem, but they were aware and fixing the problem.