The location is ideal, the staff was helpful and friendly, and the pool was not crowded at all. It was our first time staying here and we have already booked for November this year, would highly recommend!

Beautiful place to stay! Nice warm pool steps away from the beach. Staff are nice place is clean room was huge and fancy looking. Nice tv and you are able to cook and stuff in the room which is nice to. I definitely will be coming back! They’re also as a nice rooftop sitting area as well so you can sit up there with chairs, have a nice beer and watch the sunset. Really close to a little corner store to

Stayed in the 2 bedroom suite with ocean view. Everything was perfect.

Large deck and full kitchen.

Good Value and Fairly clean

Had a great view from my balcony, the room was worth every penny

The pool was amazing-warm and large. the room was beautiful and clean with a lovely kitchen and beautiful view off the balcony. The in room safe was poorly attached and could be lifted off the wall. The walkable dining options are limited. Food at on site restaurant was average but the service is good. Some construction nearby so hopefully more restaurants will be accessible in the future. There is a strong nauseating sewer gas that comes out of the shower drain (seems ok when actually in the shower as the waters pushed down the fumes) the rubber drain cover provided does help. There was plenty of hot water in the shower. Front desk staff were helpful.

A wonderful place to stay. Gorgeous rooftop deck too! Will be back for sure!

Beautiful, clean and just steps from the beach. Excellent, friendly staff, always willing to help. Nice, large areas, and wonderful pool. The only drawback is that being one block from the highway you listen to trucks, cars, and motorcycles all day long which makes sleeping difficult.

Maybe wine glasses or more glasses. Other than that everything was good.

Great location, very walkable. Clean, modern and awesome water pressure in showers..

We had a wonderful weekend at this beautiful apartment hotel and can't wait to go back. As others have said the pool was amazing and the beach very nice, although a bit rocky. Everything is super convenient for traveling with young children. The only reasons we didn't give it 5 stars were because the balcony on the 5th floor has large gaps big enough for my 5 year old to walk off of, you can't flush toilet paper down the toilet so having a place to take out the trash would be nice to avoid smells, no wine glasses, and a broom and dust pan would have been helpful for sweeping up sand.

Pictures online are exactly what the hotel looks like. Fantastic views from the junior oceanciew suite. Pool was so nice and easy access to the beach. Loved everything about the Itare and we'll definitely be back!

Our room was facing the street, no balcony. It is a very quiet area. The pool has a warm temperature. The staff were wonderful people. There is a supermarket but you need to take a taxi 70 pesos or a bus 12 pesos. Downton is a 15 minutes walk, lots of restaurants. Lots of stores like 7/11 called Oxxo close to the hotel. There's a small mall across the street with some restaurants. If you want to go to Puerto Vallarta you can take the bus is about 30 minutes drive 24 pesos or you can go to Sayulita which is 20 minutes drive for about the same price.

The rooms are nice, the staff is excellent, the hotel is very modern and clean. If we had booked an ocean view room I would give it a much better rating. We booked a 'mountainview' because that was all that was available. The noise coming from the back of the hotel - Street / highway/ beach access was alot and we did not get much rest at all the nights we spent in this room. I will say that the staff at the hotel did what they could to help us , we were able to have an ocean view room for two nights and it was completely different. If you aren't sensitive to noise then you might have no issues with the mountainview rooms.

Great place - pool and restaurant were excellent.

Everything met our needs Nice place for the price

Great stay

Very helpful front desk staff. We felt very well taken care of.

Staff was great, rooms where clean. Nice pool area. Comfy beds. I would stay here again.