Everything was wonderful! The hotel was a good center location. When the Cruz Azul won, we had a front row seat to celebrations that took place on Av. Insurgentes. Julio and Alberto were very helpful with a medical emergency. A person in our group requested an ambulance and they went above and beyond to help her and us. We are very appreciative of the entire group that was there during our 6 day stay.

Almost perfect stay. Only thing missing was a window screen for the balcony.

At the time of booking the gym was closed due to remodeling but what really sucked was that they NEVER returned our deposit!! Called multiple times and gave me the run around! I should have read the reviews first because once I did I seen that this hotel is known for keeping the deposit!! Only good thing about this hotel is the location. It’s too bad that bad people work at this hotel, because it does have potential to be great.

Under construction but still very nice. Staff was very helpful, friendly and informative.

Was not told prior to arrival the hotel is under construction. Which would generally be ok until I noticed things in the room were half done. I booked the rooms and my two other friends had great rooms on the 8th floor. Large bathrooms and views. I was put on the 6th floor. Plaster coming off the bathroom ceiling and construction marks as if they're still planning to work on it. The bathroom floor would be completely flood during a shower. Having to use multiple towels. The property is in a great location, walkable to everything.

the air condition is effective

Perfect location, very friendly staff, clean comfortable rooms

The hotel is under renovation. In addition, the windows are not soundproof. The hotel is extremely well located in Roma Norte. The staff is helpful and friendly.

Buen hotel, buena ubicación, cómodo, limpio, excelente servicio.

Great Location! Full disclosure- it is located at a 24/7 busy intersection but that's what Mexico City is all about. And you are staying right in the heart of it. I miss it already

amazing staff

Rooms are super clean, air conditioning works great, incredibly friendly staff, rooms are very large.

Friendly staff, great rooms and great location.

Friendly and helpful staff

The hotel was clean and the staff very helpful. The room had a full sized refrigerator, a coffee maker, cook top and microwave plus a full set of dishes. One thing to note is that it is located on a very busy street and intersection so the traffic noise is very loud at times.

Ame ame ame ! El lugar es súper lindo y me encantó el sitio donde está muy práctico por qué tienes TODO al rededor! Coman los tacos del puesto de la esquina!! Riquísimo

Safe clean friendly staff

Great location

Room was a good size, staff at front desk were a bit rude. I informed the staff about the shower in my room leaking water causing the bathroom floor to flood every time it turned on. We weren’t offered to change rooms but were given towels to put on the floor. Construction was being done the whole time during our stay and was very noisy. Other than that, the place was very clean & located near lots of shops and restaurants!

Air conditioning was great room was nice. Room service was amazing. The staff were all super friendly 10/10 I would definitely recommend staying here I was super close to a lot of restaurants el OXXO was right at the corner very safe area lots of walkable restaurants and coffee shops.