Overall Ratings & Reviews Hoteles Riviera Colonial

Great location

Room was spacious and very clean withba great bathroom. One negative, bed was really squeaky, just turning over produced noise.

The staff were amazing!! They were so kind and helpful

We were upgraded to the hotel from a sister hotel that didn’t have an elevator, and we were very thankful for that. But we were put into a room with no hot water. The staff tried to fix it but ended up splitting us into two rooms to better accommodate to our reservation of three people. We were appreciative of this.

Conveniently located near the main square, but more quiet.Rooms are spacious, and in a wonderfully old building. Staff very friendly and helpful. Good value for money!

This was the noisiest hotel I've used in Arequipa. The walls are paper thin, so I heard the family next to me yelling on the phone until midnight, and then heard the hotel staff early (5:30- 6:00 AM) yelling on the phone all morning the next morning. Hotel staff was very rude, and wouldn't let me go to the bathroom after check-out. They also made me pay before even seeing the room, which was sketchy. Breakfast was packet coffee, a sad little egg, and bread. Rooms were clean enough, but worn with creaky floor-boards, mold, and a broken tile floor in bathroom. Power outlets in the room were broken, my light went out in the bathroom and was not replaced, and the room refrigerator still had stuff in it from previous guests. You can do way better than this for 30$.

The hotel is very nice and the staff are lovely. I paid for a basic room and got what I paid for, so no complaints there. However, there was a window in my room that led to the reception area. It had been blacked out on that side, but light still shone through and it was somewhat disconcerting. Also, my room led straight out onto the balcony overlooking the street leading to the main Plaza. Being woken up at 6am by a procession outside my door was not great.

Very lovely hotel, pleasant staff. Quiet hotel. Got an early check in without asking. Couldn't ask for anything more.

Very nice place in a great location. Very close to the Plaza.

Relacion calidad precio aceptable, pero la habitacion es muy calurosa de noche, deberian instalar condicionadores

Idéalement situé, personnel accueillant, chambres ouvertes sur un patio donc un peu bruyantes.

Excelente ubicación. El baño muy pequeño El personal muy amable. Cama muy cómoda.

Mal olor en la habitación.

Bien ubicado, medianamente confortable,limpio,buena atención del personal, desayuno poco aceptable ni

No completamos la estadía. la atención amable pero había que subir muchas escaleras. La habitación se veía bien pero era demasiado pequeña.

Bien, personal atento, desde el primer dia q hice reserva me comunique con ellos y facilutaron informacion adicional, como clima costo de servicios de taxis, lugares a visitar, etc.

Buen lugar, buen servicio, muy atentos.

Muy bien, excelente atención. Felicitaciones a la Srta. Fiorela

BUENA YAMABLE ATENCION , ACCESO DIFICIL ,ESCALERA A LA ENTRADA, CHECK IN MUY TRADE PARA LOS QUE VAMOS ATRABAAR ESES DIA

Casona antigua, agradable, personal muy atento.