The hotel needs a serious overall renovation. It is very old and dusty, floor boards peeling off (rooms) and wall paper in bad shape. And I saw big raches in the dining area, which made me not go there to eat or order room service, although I had included breakfast in my stay. The staff is very friendly, no problem with that but the place is now uninviting. I will not stay at this hotel anymore, will go to the Novotel, which is not far from it.

Excellent team. Very happy with the stay. Wonderful customer service.

I liked the breakfast and the hotel is not providing vlaue for the money. The hotel is not easy to access and seems old and need renovations

Staff was friendly. TV programme was limited for evening in room. Breakfast was nice but for KSA still a little disappointing. Coffee was not fresh but from automatic coffee machine.

Everything was excellent

Beautiful rooms

Prime location very convenient

Old furniture.

I didnt like the lighting in the room... more lights please.

ALL THAT IS NEEDED FOR THE BUSINESS TRAVEL . NICE STAFF , RESTFUL ROOMS , VERY NICE BREAKFAST .

Simply put, I doubt if any of the staff can spell HOSPITALITY let alone have been trained to deliver it. Very poor experience overall. Check in was not professional. Dinner was terrible with extremely poor service. Some leaking on the floor I was on by the elevators and a blanket was thrown to cover the wet carpet. A visual turn off. No manager on duty when I tried to complain regarding my bad experience at the restaurant.

They don't even answer their phones.

従業員は親切で、古いが部屋数も多くて、予約が取りやすい。　使い捨てのスリッパが部屋にあれば良かったのに、と思います。