8.6
Very Good
From 155 reviews
Cleanliness

9.0

Room Comfort

8.0

Service and Facilites

8.6

Traveller Reviews Hotel Habana

Number of reviews per page
20
40
Top reviews
Angel
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel is in a good location, close to a lot of historic sites , restaurants, street food , and subway station like five blocks away ( i used this more and uber), staff very friendly and helpful, spacious room, great shower water pressure, clean. , would be nice a small fridge if they could have, i was in a 1 bed for a week and later in a 2 bed for a couple of days and saw that towels are nicer as well as the softness of the bed was better in the 2 beds room. Not sure why. Overall stay was great!
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Luis
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean place, perfect location close to every place of interest, transportation and a lot of restaurants close by Very well maintained
Laura
icon-
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

La atención al cliente de fue lo mejor
Fernando
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

pros: buena ubicación, buen precio, buenos baños y nos dejaron hacer el check in antes de tiempo. cons: muy poca aislamiento del sonido en el cuarto, poco papel del baño, pocas toallas, camas y sábanas algo incómodas. 7/10.
John
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Awesome little hotel, very clean and close to some great spots. A bit of a language barrier if you only speak English.
FELIPE
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excelente hubicacion, habitación muy limpia, cerca de tiendas y restaurantes
carla
icon-Family
Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The hotel is located centrally in the historic district. There are plenty of places to eat nearby. The area is safe and quiet. The beds were comfortable. My only complain would be that they do mot provide complimentary bottles of water.
Deborah
icon-with Partner
with Partner
6.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Good points: The room itself appeared to be newly renovated, in very nice shape. Comfortable beds, lots of pillows. Large closet and an electronic safe. Clean. We stored our luggage at the front desk for a few hours on the day we left. The bad: it was extremely noisy at night with large groups of guests seemingly staying up all night and talking loudly, slamming doors. And nothing was done about it. There is no English spoken at this hotel. We arrived very late and the night clerk was very reluctant to let us in. Grouchy too.
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ROBERTO
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

En 9 noches nunca cambiaron la ropa de cama aunque lo pedí en 3 ocasiones, el ruido dentro del hotel es excesivo en noches, madrugada y mañana, esto principalmente por los. Mismos huéspedes, pero la administración nunca hace nada por el exceso de ruido de la gente, no ponen agua en las habitaciones, dejé a propósito algunos papeles (basura) en el piso y por 3 días estuvieron en el mismo lugar (osea no barren las habitaciones diario ), encontramos varias cucarachas en la. Habitación y el servicio de la recepción muy malo.
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paulino
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Overall no complaints. Hotel was clean. Would stay again.
Barbara
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Very nice basic hotel. Clean and well maintained. Good ester pressure and hot water. Staff very helpful and polite. Close to major Centro attractions.
Ricardo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Clean room to nose at night
Roxanna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

El personal siempre es muy cálido y amable, me gusta que podamos guardar el equipaje si llegamos antes o salimos más tarde.
Amy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The hotel holds a lot of workers from around the city. In the morning starting at 6am they are extremely loud. So no sleep till about 9 when all has cleared out. Other than that great location and great room. Also has a fabulous roof top patio. Very close to Zocolo.
Juan
icon-Leisure
Leisure
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

I travel frequently and rarely write reviews, but my experience at Hotel Habana in Mexico City was so disappointing that I feel obligated to warn other travelers. The hotel operates in a very outdated manner no computer system, everything done by paper receipts and handwritten notes. I didn’t mind that much; it just made the check-in and check-out process feel slow and unorganized. The real issues started once I got to my room. The first room (3rd floor) had an air conditioner that made a loud, unbearable noise. I asked to be moved and was given another room. The fan in this one also made noise, but it was manageable or so I thought. The next morning, I woke up with 7–8 bug bites all over my arms. I immediately reported it, and the staff claimed they had just fumigated. The following day, the situation got worse now I had about 13 bites, including one on my eye, which became swollen. It completely ruined my trip. I had to go to a pharmacy to get medication just to deal with the itching and swelling. When I brought it up again, the owner asked me if I might be allergic to fumigation. That was an absurd question I had visible bites everywhere. At checkout, all I received was a casual “I’m sorry.” No refund, no discount, no genuine effort to make things right just an empty apology and an offer of a “free night” if I ever came back. Needless to say, I would never return. This was one of the worst hotel experiences of my life unhygienic, unprofessional!
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Maria
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Muy amable la gente que atiende
EDGAR
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

great staff and place
OSCAR ALEJANDRO
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Excelente
Ilyitch
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Aside from the hard bed, we were really happy with this hotel. My elder mother and I stayed 2 nights. We found the room spacious, clean, the bathroom spacious and ample. However, the cleanliness and property ratings dropped from 5 to 3 because on our last night, as we were leaving, a roach ran across the bathroom. I have an aversion to roaches, so this killed me. Thank God we were leaving. The bathroom window is the only one we found that opened, and so it was often cracked open. It is possible/probable that the roach came from outside. I would advise you to keep this window closed as there are no screens to keep roaches and insects out when you open them. Other than this, a pleasant stay.
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 251 week(s) ago

Hotels.com verified review

Good location in historic district. Clean. Wifi was inconsistent or not always available.
Number of reviews per page
20
40