Overall Ratings & Reviews Metro Art Hotel

Noisy room

Staff was helpful and friendly, lobby area can be improved. Conveniently located, nice park across from hotel not yet seen on google maps. Nice room!

When they make the bed they don’t change the sheets…that was my only problem with cleanliness

Amazing staff loved our stay cleaned our room everyday

Nice and clean stay. Nice staff and very informative and helpful.

The design is cute but unfortunately my room was dirty. Specifically the floors. When I politely asked for the cleaning team to clean the floor, they simply did not. The smell of mildew is also very very strong. The building is in a good area with restaurants and a park and the hotel has a rooftop and coffee machine/water. That was cool but my allergies were getting the best of me in that room and honestly, other people were experiencing the same; sneezing and coughing in the hallway. Nice looking building and design, but sadly not well kept.

I like that it was walking distance to Bellas Artes…the staff was most helpful

Good

The room is amazing, the staff very friendly. For the price excellent hotel. Only con was parking… but other than that everything was great!!!

good

The staff was nice and the room was clean,

Beautiful hotel ! Disappointed the elevator didn’t work walking up & down 5 flights of steps

Nice place

The Metro Art Hotel was a lovely oasis in San Juan. Affordability was of high importance but I didn’t want that to mean substandard accommodations. While the entry to the hotel is nothing to speak of, the staff, whether greeting us on our arrival at midnight or during the day, was wonderful. Friendly and very helpful. The WOW factor when we entered our room was huge. Bright and clean, our 2 queen room had a high ceiling, big windows, comfy beds, and a beautiful modern bathroom and shower. The room and bathroom were spacious. The TV was huge. Nice to have two big mirrors and the sink outside the bathroom when traveling with two teen girls. The area is nice wit a beautiful park across the street, nice restaurants within steps, and a 24 hour grocery store within a five minute walk. The girls enjoyed the two rooftop hot tubs! I will definitely recommend this hotel to others.

the staff was kind and very helpful. the areas on the 7th floor needs some vamping as the area with the bar was not giving. it looked like a storage area but if they make it available to the guess, and utilize the bar area, you will have a nice gathering on site. also I disliked that there was no microwave in the rooms

It was good overall, great stay.

Staff was all very friendly and I loved the complimentary coffee in the mornings! Roof with the hot tubs were a nice treat after a long day.

I love how close it was to many things and the staff were super kind loved the size of the room too

excellent staff enjoyed our stay & extended two more days deff worth it.

Excellent staff!