9.4
Exceptional
From 33 reviews
Provided by travellers on
Cleanliness
9.5
Room Comfort
9.4
Meal
9.4
Location
9.5
Service and Facilites
9.3
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Traveller Reviews ICON City Hotel Samarinda
Number of reviews per page
20
40
Customer reviews
Verified Traveler
10.0
/10
Reviewed 3 day(s) ago
Clean rooms, fast and friendly service
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Accommodation's Reply
07 Oct 2025
Dear Sir/Madam, It is truly an honor and pleasure for us at Icon City Hotel Samarinda to receive such a warm and detailed review from you. Our entire team is fully committed to providing the best service and facilities that meet our standards, and your positive feedback is the best validation of our hard work. This is a great encouragement for every team member to continue to maintain and even improve the quality of our service. Thank you once again for taking the time to share your experience. We look forward to welcoming you back to Icon City Hotel Samarinda in the near future, and we hope to create more wonderful memories for you. Sincerely, Icon City Hotel Samarinda Management
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Wanda H.
Medical
9.4
/10
Reviewed 3 week(s) ago
New hotel in the center of Samarinda city, very close to the hospital, barber shop, clinic, university, etc. Strategic location, the balcony is functional, clean, staff is friendly. Next time I stay here again, highly recommended because there is a cafe and aesthetics too.
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Accommodation's Reply
30 Sep 2025
Dear Sir/Madam, It is truly an honor and pleasure for us at Icon City Hotel Samarinda to receive such a warm and detailed review from you. Our entire team is fully committed to providing the best service and facilities that meet our standards, and your positive feedback is the best validation of our hard work. This is a great encouragement for every team member to continue to maintain and even improve the quality of our service. Thank you once again for taking the time to share your experience. We look forward to welcoming you back to Icon City Hotel Samarinda in the near future, and we hope to create more wonderful memories for you. Sincerely, Icon City Hotel Samarinda Management
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A***w
Staycation
10.0
/10
Reviewed 3 week(s) ago
Very good, service is also friendly
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Accommodation's Reply
30 Sep 2025
Dear Sir/Madam, It is truly an honor and pleasure for us at Icon City Hotel Samarinda to receive such a warm and detailed review from you. Our entire team is fully committed to providing the best service and facilities that meet our standards, and your positive feedback is the best validation of our hard work. This is a great encouragement for every team member to continue to maintain and even improve the quality of our service. Thank you once again for taking the time to share your experience. We look forward to welcoming you back to Icon City Hotel Samarinda in the near future, and we hope to create more wonderful memories for you. Sincerely, Icon City Hotel Samarinda Management
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i***e
Leisure
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the rooms are very clean, and the food is also delicious.
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Accommodation's Reply
11 Sep 2025
Dear Sir/Madam, It is truly an honor and pleasure for us at Icon City Hotel Samarinda to receive such a warm and detailed review from you. Our entire team is fully committed to providing the best service and facilities that meet our standards, and your positive feedback is the best validation of our hard work. This is a great encouragement for every team member to continue to maintain and even improve the quality of our service. Thank you once again for taking the time to share your experience. We very much look forward to welcoming you back to Icon City Hotel Samarinda in the near future, and we hope to create more wonderful memories for you. Sincerely, Management of Icon City Hotel Samarinda
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F***y
9.7
/10
Reviewed 4 week(s) ago
The soap dispenser is hard to press. The booking process is fast. The staff is friendly. The rooms are clean and tidy. The hotel concept is cool and great.
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Accommodation's Reply
11 Sep 2025
Dear Sir/Madam, It is truly an honor and pleasure for us at Icon City Hotel Samarinda to receive such a warm and detailed review from you. Our entire team is fully committed to providing the best service and facilities that meet our standards, and your positive feedback is the best validation of our hard work. This is a great encouragement for every team member to continue to maintain and even improve the quality of our service. Thank you once again for taking the time to share your experience. We very much look forward to welcoming you back to Icon City Hotel Samarinda in the near future, and we hope to create more wonderful memories for you. Sincerely, Management of Icon City Hotel Samarinda
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SW
Sri W.
Staycation
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and responsive, the place is very comfortable, the rooms are aesthetic, the food is delicious
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Accommodation's Reply
11 Sep 2025
Dear Sir/Madam, It is truly an honor and pleasure for us at Icon City Hotel Samarinda to receive such a warm and detailed review from you. Our entire team is fully committed to providing the best service and facilities that meet our standards, and your positive feedback is the best validation of our hard work. This is a great encouragement for every team member to continue to maintain and even improve the quality of our service. Thank you once again for taking the time to share your experience. We very much look forward to welcoming you back to Icon City Hotel Samarinda in the near future, and we hope to create more wonderful memories for you. Sincerely, Management of Icon City Hotel Samarinda
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R***l
Leisure
9.7
/10
Reviewed 5 week(s) ago
For cleanliness and service, it's the best. Just a suggestion, if possible, breakfast can be like in other hotels, so there are many choices, instead of choosing a menu from the menu list provided on the tablet and only getting 1 menu.
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Accommodation's Reply
11 Sep 2025
Dear Sir/Madam, It is truly an honor and pleasure for us at Icon City Hotel Samarinda to receive such a warm and detailed review from you. Our entire team is fully committed to providing the best service and facilities that meet our standards, and your positive feedback is the best validation of our hard work. This is a great encouragement for every team member to continue to maintain and even improve the quality of our service. Thank you once again for taking the time to share your experience. We very much look forward to welcoming you back to Icon City Hotel Samarinda in the near future, and we hope to create more wonderful memories for you. Sincerely, Management of Icon City Hotel Samarinda
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D***a
Business
9.7
/10
Reviewed 5 week(s) ago
Strategic location, close to Mulawarman University. Rooms are large and clean. Staff service is excellent.
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Accommodation's Reply
05 Sep 2025
Dear Sir/Madam, It is truly an honor and pleasure for us at Icon City Hotel Samarinda to receive such a warm and detailed review from you. Our entire team is fully committed to providing the best service and facilities that meet our standards, and your positive feedback is the best validation of our hard work. This is a great encouragement for every team member to continue to maintain and even improve the quality of our service. Thank you once again for taking the time to share your experience. We very much look forward to welcoming you back to Icon City Hotel Samarinda in the near future, and we hope to create more wonderful memories for you. Sincerely, Management of Icon City Hotel Samarinda
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B***g
Staycation
9.4
/10
Reviewed 5 week(s) ago
The staff was friendly and provided excellent service.
Unfortunately, there was a security issue in the parking area, where my helmet was lost. However, the hotel staff resolved the issue, so it wasn't a major problem.
Thank you.
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Accommodation's Reply
05 Sep 2025
Dear Sir/Madam, It is truly an honor and pleasure for us at Icon City Hotel Samarinda to receive such a warm and detailed review from you. Our entire team is fully committed to providing the best service and facilities that meet our standards, and your positive feedback is the best validation of our hard work. This is a great encouragement for every team member to continue to maintain and even improve the quality of our service. Thank you once again for taking the time to share your experience. We very much look forward to welcoming you back to Icon City Hotel Samarinda in the near future, and we hope to create more wonderful memories for you. Sincerely, Management of Icon City Hotel Samarinda
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N***g
10.0
/10
Reviewed 6 week(s) ago
The hotel is clean.. the room is spacious and quiet at night, only the bathroom drain in the room I stayed in was a little clogged, so the water was stagnant,, otherwise it was okay.. the breakfast was delicious, fried rice and soto banjar👍
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Accommodation's Reply
29 Aug 2025
Dear Sir/Madam, It is truly an honor and pleasure for us at Icon City Hotel Samarinda to receive such a warm and detailed review from you. Our entire team is fully committed to providing the best service and facilities that meet our standards, and your positive feedback is the best validation of our hard work. This is a great encouragement for every team member to continue to maintain and even improve the quality of our service. Thank you once again for taking the time to share your experience. We very much look forward to welcoming you back to Icon City Hotel Samarinda in the near future, and we hope to create more wonderful memories for you. Sincerely, Management of Icon City Hotel Samarinda
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I***m
Staycation
9.4
/10
Reviewed 6 week(s) ago
It's a new hotel, so everything is still fine. I stayed in the nicest room, so I was very satisfied with what I got. It's a shame I didn't try the food 👍🏻
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Accommodation's Reply
29 Aug 2025
Dear Sir/Madam, It is truly an honor and pleasure for us at Icon City Hotel Samarinda to receive such a warm and detailed review from you. Our entire team is fully committed to providing the best service and facilities that meet our standards, and your positive feedback is the best validation of our hard work. This is a great encouragement for every team member to continue to maintain and even improve the quality of our service. Thank you once again for taking the time to share your experience. We very much look forward to welcoming you back to Icon City Hotel Samarinda in the near future, and we hope to create more wonderful memories for you. Sincerely, Management of Icon City Hotel Samarinda
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R***I
9.7
/10
Reviewed 7 week(s) ago
A recommended new hotel. Hopefully, it will be even better in the future.
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Accommodation's Reply
27 Aug 2025
Dear Sir/Madam, It is truly an honor and pleasure for us at Icon City Hotel Samarinda to receive such a warm and detailed review from you. Our entire team is fully committed to providing the best service and facilities that meet our standards, and your positive feedback is the best validation of our hard work. This is a great encouragement for every team member to continue to maintain and even improve the quality of our service. Thank you once again for taking the time to share your experience. We very much look forward to welcoming you back to Icon City Hotel Samarinda in the near future, and we hope to create more wonderful memories for you. Sincerely, Management of Icon City Hotel Samarinda
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Vina P. R.
10.0
/10
Reviewed 7 week(s) ago
My first experience staying here... I was happy.
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Accommodation's Reply
27 Aug 2025
Dear Sir/Madam, It is truly an honor and pleasure for us at Icon City Hotel Samarinda to receive such a warm and detailed review from you. Our entire team is fully committed to providing the best service and facilities that meet our standards, and your positive feedback is the best validation of our hard work. This is a great encouragement for every team member to continue to maintain and even improve the quality of our service. Thank you once again for taking the time to share your experience. We very much look forward to welcoming you back to Icon City Hotel Samarinda in the near future, and we hope to create more wonderful memories for you. Sincerely, Management of Icon City Hotel Samarinda
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D***I
Staycation
9.4
/10
Reviewed 7 week(s) ago
New Place Staycation in Samarinda City
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Accommodation's Reply
27 Aug 2025
Dear Sir/Madam, It is truly an honor and pleasure for us at Icon City Hotel Samarinda to receive such a warm and detailed review from you. Our entire team is fully committed to providing the best service and facilities that meet our standards, and your positive feedback is the best validation of our hard work. This is a great encouragement for every team member to continue to maintain and even improve the quality of our service. Thank you once again for taking the time to share your experience. We very much look forward to welcoming you back to Icon City Hotel Samarinda in the near future, and we hope to create more wonderful memories for you. Sincerely, Management of Icon City Hotel Samarinda
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