Overall Ratings & Reviews Riize Boutique Hotel Worcester

When we arrived the room was fine on further inspection it turned out that the TV wasn't connected to the Internet which took me ages to work out using time I could of used exploring, the room could use a lick of paint it's quiet tired looking and a hand rail would of been handy for getting into and out of the shower also the stairs upto the room are quite steep but other than that it's OK and convenient for the local attractions.

The hotel calls itself a boutique hotel, and the room amenities were pretty good for a few nights away with work. But the location, whilst it looks pretty, is not a great place to be. I felt unsafe as a female solo traveller and so left earlier than my non-refundable stay. Despite numerous attempts to contact them, I have not received any response, hence this bad review (which I hate to do publicly). If you're getting your head down for the night, its good value. If you are a female traveling solo, I'd be cautious

Great price. Good location. Clean place. Quiet rooms. The only thing i didn't like was the check in information wasn't clear enough in advance. there was no one to speak to when I arrived and just check my e-mail to see their phone number or anything to contact them and found out that i just received an email telling how to enter the building. That e-mail should be in advance for clear instruction.

Charged me all week for breakfast but no breakfast included, a month later and I’m still chasing MY money back so so disappointed

Opened external door and was hit with a stale smell, carpets stained in hallways, which needs decorating. Room smelt, dirty carpets, bed broken. Husband had a low immune system so we could not risk staying, turned around deposited key back in key safe and left.

It was a nice room,couldn’t get hold of anyone,couldn’t get in before 3.30 unless paid 25.00

Great value for money. Lovely room with great facilities and incredibly comfortable. Room let down by the noise. Single glazed windows and no noise proofing. Bar noise to go to sleep and seagulls at sunrise. Such a shame as the room was great.

Comms about the checkin was not clear - so was hard work No soap in the room - hard to get resolved Wifi and hence TV not working - did not try to get solved - had been enough effort to that point Room decor was modern and new

Poor access to rooms. Very hot room even with windows open. Noisy. Small bed. Broken toilet seat. No TV connection or WiFi It was that bad didn't even spend the night there had to find alternative. Over priced.

AVOID ST ALL COSTS Property is not fit for stay. Broken kids bunk beds, half eaten food in drawers and cupboards, broken sofa, sharp broken chair - especially if you are a family do not book this glorified hostel. There is nothing boutique about this place. We were here for no more than 10 mins and my child ended up with a bump to the head and bruised back from the bunk bed and chair .

Self check-in using lock boxes - not a fan of this. Very steep and narrow stairs to access room. Bathroom had not been cleaned properly as the shelves were dusty. Overall room was okay, very difficult to make a hot drink without spoons though. shows offsite parking at £5/day, but doesn't tell you where, ended up costing me £12 for the night. Doesn't mention it is on top of a bar that's open til 2am so expect a lot of noise. Expected to strip beds as per room info, not quite a standard hotel experience.

Checked in, no room upgrade needed as provided, wifi didn’t work, neither did the TV and there were no towels in the room. Given access to another room (eventually), but very poor hotel. Would not recommend.

Great location near the Cathedral and plenty of restaurants, bars and cafes nearby. Reasonably straightforward to check in, although the lighting at the entrance and in the stairwell could be improved - I needed to use my phone torch. The room was great and had a lot of character with a modern bathroom. One minor suggestion - they should change their brand of shampoo. My hair has never felt so gross and greasy after washing and drying! But it was a convenient and comfortable stay.

I received an email the morning I booked saying I would receive a check-in code / instructions at 3.30pm (half an hour before checking in). I had received no code, I tried calling twice with no answer. I then checked in to a different hotel (which added to my costs). I missed a call from Riize 20 or so minutes after. I was finally sent the check in instructions at 3am in the morning (12 hours after I was meant to check in). Please respond to my emails regarding a refund.

Overall, the room was good, clean and comfortable so no qualms there although some more mugs or cups for water, spoons etc would be nice. The carpet up to the bathroom was dirty but the bathroom was modern and clean. The cooking smell from downstairs was very offputting but overall a decent stay and in a perfect location.👌

No onsite staff

Cost room and stunning bathroom, great customer service

Lovely room. Very big and nice with SKY glass tv 65 inch. Had a shared bathroom with 2 other rooms which i didnt realise. This was a pain. Good location though.

Worst ever I had to find alternative accommodation! No staff, no help, no lights, no privacy , complete room on a slope, bathroom ridiculous small, too noisy , completely inadequate and way over priced . I really would like a full refund