Rail Transit Hotel Medan

Explore Rail Transit Hotel Medan
8.9
Very Good
From 60 reviews
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Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

9.1

Service and Facilites

8.9

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Distance to City Center (2)
Surroundings (2)
Accessibility (2)
Family Friendly (2)
Staff Friendliness (2)
Check-in/out Time (2)
Room Space (2)
Bedroom (2)
Bathroom (2)
Wifi (1)
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Traveller Reviews Rail Transit Hotel Medan

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Customer reviews
Nurcholish m. a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Strategic location, clean and comfortable.
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Accommodation's Reply
17 Jun 2026
Dear Mr. Nursholish, esteemed guest, Warm greetings from Rail Transit Hotel Medan. Thank you for choosing Rail Transit Hotel Medan as your accommodation. Thank you for taking the time to leave us a positive review. We hope to welcome you again for an even better experience. Sincerely, Abdul Rahman (Arman) Group Hotel Manager
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Cindy M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, nice, and very helpful. Recommended for transit. Very close to Medan city.
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Accommodation's Reply
17 Jun 2026
Dear Cindy, Valued Guest, Rail Transit Hotel Medan extends its warmest greetings. Thank you for choosing Rail Transit Hotel Medan as your accommodation. Thank you for taking the time to write such a positive review. We look forward to welcoming you again for an even better experience. Sincerely, Abdul Rahman (Arman) Group Hotel Manager
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Dian Y.
icon-Staycation
Staycation
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8.2
/10
Reviewed 3 week(s) ago
Lots of promotions to make it easier for people to visit.
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Accommodation's Reply
17 Jun 2026
Dear Mr./Ms. Dien, Valued Guest, Warm greetings from Rail Transit Hotel Medan. Thank you for choosing Rail Transit Hotel Medan as your accommodation. Thank you for taking the time to leave us a positive review. We hope to welcome you again for an even better experience. Sincerely, Abdul Rahman (Arman) Group Hotel Manager
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i***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Thank you for your service during our stay in Medan.
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Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Warm greetings from Rail Transit Hotel Medan. Thank you for choosing Rail Transit Hotel Medan as your accommodation and for taking the time to leave us a positive review. We look forward to welcoming you again for an even better experience. Sincerely, Abdul Rahman (Arman) Group Manager
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Nurcholish m. a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is great, I like it
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Accommodation's Reply
17 Jun 2026
Dear Mr. Nursholish, esteemed guest, Warm greetings from Rail Transit Hotel Medan. Thank you for choosing Rail Transit Hotel Medan as your accommodation. Thank you for taking the time to leave us a positive review. We hope to welcome you again for an even better experience. Sincerely, Abdul Rahman (Arman) Group Manager
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Marwah A.
icon-Leisure
Leisure
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8.5
/10
Reviewed 8 week(s) ago
The location is great if you want to catch a ride in the early morning, but it was loud enough with the train coming and going. For sure it was worth it for the rate.
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Accommodation's Reply
05 May 2026
Dear Mrs. Marwah Warm Regards from Rail Transit Hotel Medan, Thank you for sharing your experience with us. We’re delighted to hear that our strategic location was convenient for your early morning travel needs and that you found good value in your stay. We do understand that being close to the station may result in some noise from train operations, and we sincerely appreciate your understanding. Your feedback is very important to us, and we will continue to explore ways to enhance guest comfort while maintaining the convenience of our location. We look forward to welcoming you again on your next journey. Best regards, Arman Hotel Manager
M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Disappointed because there was no parking space for the car, I was told to park at the police post...
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Accommodation's Reply
27 Apr 2026
Dear Valued Guest, Rail Transit Hotel Medan would like to express our gratitude for your stay. We apologize for any unpleasant experiences you may have had. We will follow up on this matter to resolve the issue and hope to have the opportunity to serve you better in the future. Sincerely, Abdul Rahman (Arman) Group Hotel Manager
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M***M
icon-origin-TRAVELOKA
6.3
/10
Reviewed 9 week(s) ago
The hotel bathroom water smells
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1 people find it helpful
Accommodation's Reply
27 Apr 2026
Dear Valued Guest, Rail Transit Hotel Medan would like to express our gratitude for your stay. We apologize for any unpleasant experiences you may have had. We will follow up on this matter to resolve the issue and hope to have the opportunity to serve you better in the future. Sincerely, Abdul Rahman (Arman) Group Hotel Manager
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d***n
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Good location, good cleanliness, very good. Note: During our stay, as this is a new hotel, some of the door handles weren't working properly. Otherwise, everything was fine.
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Rail Transit Hotel Medan would like to express our gratitude for your stay. We apologize for any unpleasant experiences you may have had. We will follow up on this matter to resolve the issue and hope to have the opportunity to serve you better in the future. Sincerely, Abdul Rahman (Arman) Group Hotel Manager
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N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Overall good, but please pay attention to vehicle parking in the future.
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Accommodation's Reply
21 Apr 2026
Dear Valued Guest, It is with your courtesy from Rail Transit Hotel Medan to inform you that, thank you for choosing to stay with us, we apologize for any unpleasant experience you may have had during your stay. Parking will be available at the station once the station construction project is completed. We hope to provide you with improved service in the future. Sincerely, Abdul Rahman (Arman) Group Hotel Manager
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Herman R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The hotel was clean, and the staff was friendly. Unfortunately, there was no parking. I had to find a parking spot outside, which was quite far away, and I had to pay several times more. This was very inconvenient.
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Accommodation's Reply
16 Apr 2026
Dear Mr. Herman, esteemed guest, Warm greetings from Rail Transit Hotel Medan. Thank you for choosing to stay with us. We apologize for the unpleasant experience you had during your stay at our hotel. We will follow up on this matter to resolve it. We hope to have the opportunity to serve you better in the future. Sincerely, Abdul Rahman (Arman) Group Hotel Manager
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W***u
icon-Staycation
Staycation
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9.4
/10
Reviewed 14 week(s) ago
Clean, comfortable, recommended for those of you who want to transit to KNO airport by airport train, or just staycation because it is located right in the city center, especially for those who want to join the car free day, it is very suitable.
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Accommodation's Reply
25 Mar 2026
Dear Valued Guest, Warm greetings from Rail Transit Hotel Medan. Thank you for choosing Rail Transit Hotel Medan as your accommodation. Thank you for taking the time to write a positive review for our hotel. We sincerely hope to welcome you again for an even better stay. Sincerely, Abdul Rahman (Arman) Group Manager
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E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
clean, comfortable, beautiful, cool, but if possible, a suggestion is to provide a vehicle parking space, that's all, the rest is great
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Accommodation's Reply
26 Feb 2026
Dear Valued Guest, Warm greetings from Rail Transit Hotel Medan. Thank you for choosing Rail Transit Hotel Medan as your accommodation. Thank you for taking the time to leave us a positive review. Thank you also for your suggestion regarding parking. We will take this feedback into consideration to ensure we have sufficient parking spaces. We look forward to welcoming you again on your next visit and providing you with an even better stay. Sincerely, Abdul Rahman (Arman) Group Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Highly recommended as a hotel transit
1 people find it helpful
Accommodation's Reply
26 Feb 2026
Dear Valued Guest, Warm greetings from Rail Transit Hotel Medan. Thank you for choosing Rail Transit Hotel Medan as your accommodation. Thank you for taking the time to write a positive review for our hotel. We sincerely hope to welcome you again for an even better stay. Sincerely, Abdul Rahman (Arman) Group Manager
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Samuel
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 20 week(s) ago
It's quite good, especially since it's very close to Merdeka Square.
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1 people find it helpful
Accommodation's Reply
05 Feb 2026
Dear Mr. Samuel, esteemed guest, Warm greetings from Rail Transit Hotel Medan. Thank you for choosing Rail Transit Hotel Medan as your accommodation. Thank you for taking the time to leave us a positive review. We hope to welcome you again for an even better experience. Sincerely, Abdul Rahman (Arman) Group Hotel Manager
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 22 week(s) ago
very loud from the train station, couldn't had a good sleep
1 people find it helpful
Accommodation's Reply
23 Jan 2026
Dear Valued Guest, Warm greetings from Rail Transit Hotel Medan, Thank you for visiting, we will continue to try to provide the best service and facilities. We apologize for the unpleasant experience during your stay at our hotel. We hope to have the opportunity to provide better service. Best Regards, Abdul Rahman (Arman) Hotel Cluster Manager
Mohammad D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The location is strategic, the receptionist is friendly, the facilities are complete, clean and well maintained.
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Accommodation's Reply
24 Dec 2025
Dear Mr. Mohammad D., Warm greetings from Rail Transit Hotel Medan. Thank you for choosing Rail Transit Hotel Medan as your accommodation. Thank you for taking the time to leave us a positive review. We hope to welcome you again for an even better experience. Sincerely, The Management Team
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A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 29 week(s) ago
Spacious, clean rooms with complete facilities.
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Accommodation's Reply
10 Dec 2025
Dear valued guests, Rail Transit Hotel Medan extends its sincere gratitude. Thank you for choosing Rail Transit Hotel Medan as your accommodation and for taking the time to write a positive review. We look forward to welcoming you back for an even better experience. Sincerely, Abdul Rahman (Arman), Group Hotel Manager
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Z***l
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 39 week(s) ago
It's quite a good place to rest for those traveling in transit from KAI Medan to KAI Kualanamu Airport.
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1 people find it helpful
Accommodation's Reply
10 Dec 2025
Dear Valued Guests, Sincerely, Rail Transit Hotel Medan. Thank you for choosing Rail Transit Hotel Medan as your accommodation and for taking the time to write a positive review about our hotel. We sincerely hope to welcome you back again for an even better experience. Sincerely, Abdul Rahman (Arman), Group Hotel Manager
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