Security guard very friendly and helpful

Excelente ubicación, instalaciones y servicio

This place is nice but the atmosphere and greeters are extremely sketchy. You will be greeted by a man dressed top to bottom in black with military boots a ski face mask and dark sunglasses, very suspicious. After a few incidents i had to leave earlier than expected for my safety.

The only problem was the shower, water is not hot enough. Everything else is perfect.

Bad bad communication customer service terrible I booked my stay paid and everything When I get to the place they told me I had to pay because they don’t take Expedia payments Bad customer service

Francisco was a very good host, he made sure we were all taken care of.

Excellent. The location, between the Zócalo & Alameda Central, couldn't be better. Francisco is eager to help with any issues. The café right across the street is friendly & convenient. I'm so glad we chose Casa Filomeno. Be ready for lots of street noise - I'm sure that's true everywhere in Centro Histórico.

The ad portrayed a lovely view of Palacio Bella Artes. In fact, it some distance away with zero view. The room they attempted to give me had no view, no sheer type curtains allowing light and everyone from street view could see in. The room was next to the elevator. I was left on the street ringing the bell 15 minutes before someone let me in though they had my arrival time. No greetings just ask for payment. Initial communication was non existent I have proof of my requests with no response ,and I had to track them down. When I saw the room they attempted to give me I requested a different room and was refused. I left. Only after I left did they attempt to give me a different room communication by WhatsApp not through Expedia. I went to and stayed at a different nice hotel. My credit card company is refunding my money because Filomina refuses. Hassle from start and absolutely not recommended. I've never before left a hotel or posted this type review before. Also their lobby floor and chairs are filthy.

This is trully The best place to stay in México city! Look no further!

The location was excellent. The apartment was new with a great layout, with beautiful windows facing the street. over all very comfortable and great value.

It was a beautiful chic friend hotel its a block away from palacio vellasartes the gentlemen that attends the hotel he is a super nice friend I just can’t remember his name we had a small issue with the hot water but right away it was fixed no bad reviews about this hotel we loved it super comfy beds and the location is excellent their is a 24 hour bakery and restaurant next to the hotel we loved it too

Francisco the security guard was great. The only tricky part about this place is the hot water in the shower sometimes it was on sometimes it would just be semi warm at best.

This property is wonderfully located in the Historic District of Mexico City. I don’t know if you could find a more elegant apartment anywhere. Great location. Restaurants, pharmacy, medical evaluations, museums, a pedestrian only boulevard, and awesome city park all easy to enjoy. Francisco ensures security and is very helpful to make sure you feel safe and welcome.

Todo Muy bien, desde mi llegada la atención y servicio, habitaciones super confortable y buena ubicación

Padrísima !!!

Nos pareció un lugar súper céntrico, tienes todo a la mano, fácil de trasladarte a donde quieras, la atención del personal super bien y el lugar nos encantó parecía diseñado para nosotros 2 adultos y 4 niños 10/10 obvio volveríamos

Una estancia muy placentera, seguridad excelente, atención amable, lugar súper céntrico.. una verdadera experiencia

Viaje familiar excelente estancia todo queda muy cerca y el Sr francisco muy amable!!

Lugar excelente cerca del centro, quedamos encantados con el lugar , un poco más de limpieza estaría mejor , pero todo fue excelente

Es un hotel pequeño pero muy agradable, muy limpio y con buenas instalaciones...por el lugar donde está ubicado se escucha el ajetreo de la ciudad, muy cercano a restaurantes y en pleno centro histórico...altamente recomendable.