Overall Ratings & Reviews Iolida Beach by Smile Hotels

Great location, Staff were lovely and nice, vegetarian food was not great but there are loads of resturants around within 10mins walk. Beach was lovely. They upgraded us to a suite (sea view) which was absolutely lovely of them to do but it was quite a bit of track to get the room. Would love to go back and would recommend this hotel.

Close to airport, very clean, daily rooms cleaning. Full food and drinks availability, quality if food average +

fan in the room did not work, despite notifying staff (it was not a very hot period though) foul odour from the drain pipe, they fixed it after a few days and in fairness fixed that sooner than I got to complain about it overall wear-and-tear of furniture and surfaces like in 3-star hotel breakfast like in 3-star hotel (no good dried sausage slices or cheeses, no juices) family complained that pool is not heated - it was the temperature for serious swimming, not casual splashing

Our view from the balcony was very nice. The biggest upset was at the time of booking was when we contacted an Expedia customer service agent to confirm if the room was in fact all inclusive (as it was advertised as an all inclusive hotel) the agent confirmed that this room was all inclusive but that he couldn’t book it through his system and that we had to do it ourselves online. Unfortunately when we checked in we were told our room doesn’t have the inclusive package. Very disappointing for the price we paid for 4 nights and the dated condition of the room and hotel.

The property is as advertised on Expedia. I recommend staying at the start or end of the tourist season. There are more room options available so you can get an upgrade and there are no crowds. We're considering coming back next year with the entire family. The only problem was the lack of 24/7 maintenance and administration during the slower months. Not a big deal for non-emergency requests. Otherwise, the property is clean, has amenities galore, and the area has amazing restaurants, and the view from our balcony garden to the sea is spectacular.

The staff were very polite and friendly and the facilities were very well maintained. Also the proximity to everything in Chania was great!

We recently enjoyed a fantastic week in Crete at Iolida. With 2 pools and also beach access makes for great choice especially with kids. There are plenty of restaurants to also eat at within walking distance. Staff at hotel also very friendly and willing to help.

Hotel is located in a very good place in Chania, a 15min bus ride from the town centre. Hotel was on the beach which is excellent and woke up to sea views. Hotel staff were very helpful and catered to all our needs. Rooms were big and spacious, cleaned on a daily basis by very friendly cleaners.

Super fint hotel. Ligger central både til byerne, de bedste strandene og restauranter. Dejligt poolområde og suveræn udsigt fra de højst beliggende lejligheder :-)

Aucun problème à signaler. Avantage d'avoir une kitchenette dans la chambre; cela est très plaisant.

Chambre grande confortable jolie deco très propre proche plage et commodité et bon resto Personnel très très agréable et très très sympa piscine de l hôtel super jolie et propre Resto de l hôtel bon et choix Seul petite critique le manque d animation le soir dans l hôtel Séjour parfait

Hotelli sijaitsee parinkymmenen minuutin matkan päässä Hanian lentokentästä. Hotellin lähialueella on paljon ravintoloita ja peruskauppoja, joten alueelta ei välttämättä tarvitse lähteä pidemmälle. Hotellilla on oma rantapätkä ja varsinkin pienten lasten kanssa matkustaessa loiva hiekkapohjainen ranta oli mitä mainioin. Hotelli oli mielestäni hyvä 4 tähden hotelli. Huoneet siistejä ja riittävän tilavia kahdelle aikuiselle ja kahdelle pienelle (5 ja 3 vuotiaat) lapselle. Kaksi uima-allasaluetta varmisti sen, että tilaa riitti sekä uimareille että auringonottajille. Ainoan miinuksen annan aamiaisesta. Vaihtoehtoja oli rajallisesti ja laatu vain keskinkertaista.

Tilavat huoneet ja loistava sijainti. Siisti

Wir hatten zwei Übernachtung in einem Appartment in einem Anbauhaus der Hotelanalge verbracht. Die Hotelanalage selbst ist sehr groß. Hat ein schönes Schwimmpool. Das Zimmer ist groß. Der Zustand der Zimmerausstattung ist allgemein ein bissche alt. Die Zimmerausstattung und die Sauberkeit des Zimmers entspricht weit nicht einen 5-Stern Standdard. Der Personal ist sehr freundlich. Die Lage des Hotels ist gut, direkt am Strand und hat viele Einkaufmöglichkeit im Umgebung.

Good cost quality ratio. Recommended. Excellent views.

Var här förra året, toppklass hur bra som helst! :-)

Vi är jättenöjda med hotellet och vår lägenhet med utsikt över den övre poolen och havet.(nr 1502). Det man skulle kunna önska är lite mer välutrustat kök.

Vi har benyttet hotellet i flere år både på sommeren og høsten og har vært strålende fornøyd. Det er et 5 sjernes hotel med alle fasiliteter, og holder høy standard på alle måter. Med dager med mye vind kan du trekke deg tilbake til det fantastiske bassengområdet som er godt skjermet.

Kjempegod service på rom og resepsjon. Har fem stjerner men fortjener bare en svak firer. Fasilitetene i restauranten var uknuselig.

Meget bra standard og utrolig dyktige rengjøring. Men stranden var elendig. I et område med utrolige strender var Iolidas en vits. Kun et par meter med strand før vannkanten var en stor skuffelse. Men resten var meget bra.