Room not cleaned on the three days, no hot water for two days, broken vending machine. No staff no site most of the time. Generally dirty communal areas.

Positive first. Staff were accommodating and polite. Negatives: No remote for the bedroom tv. Cleanliness was poor. No place to stay for a family. More of a place to get your head down. Very loud at night which I know can’t be helped. No hand or body towel for in the bathroom. Freezing cold in the room. You have to turn on a radiator which takes a while to heat up. We stopped for one night and & it was £145. Double bed and single bed. Below average. Quite poor. It is a shame as with a bit of tlc it could be a lot better. Location is good.

Dirty, mo clean towels no hot water

Very basic hotel and quite dated. Close to town centre. No kettle in the room. No hot water. We where only there for 1 night. Staff not around but there is a number to call if needed.

This was the worst experience I’ve ever had. I had booked a large room with a sea view. I was offered a tiny room without a view. Other rooms were offered but none with sea view. I decided to stay elsewhere. Manager confirmed in writing that a refund would be processed but despite chasing Hotels.com and the hotel chain again it never happened. The reception staff were rude and close to useless. Other customers were complaining about promised parking not being available, so not just my opinion I’m sure, but at least they had a room! I cannot say anything positive about this experience and would advise others to think carefully before staying here.