The view is nice, the place is clean, the facilities are complete.

It's quite comfortable and clean, the facilities are also pretty good.

Very good, the staff is very helpful.

The staff is friendly and responsive, the rooms are clean, and they have air conditioning. It's a very comfortable stay. I got a Double Deluxe room for 350,000 Rupiah, which included breakfast. It's great.

Great, no downsides. Satisfying staycation here, spacious room. Two adults and three children fit perfectly.

I checked in at midnight, and the staff were available and super friendly. Security was also present and actively monitoring the area. I upgraded to a larger room overlooking the pool, and it was a great choice. The room was spacious, with a usable TV and various other amenities. There was a mini-fridge and a large wardrobe with removable hangers. I would definitely return here. By the way, the pool isn't large, but it has two pools. Perfect for taking the kids swimming.

The hotel, for the price I got, was really worth it. The view is beautiful, and there's a cafe by the pool. It's nice, but quiet, so maybe many people don't know about it. Try to increase the promotion so the cafe will be more crowded like the Puncak cafes that went viral on social media. The menu prices are also affordable, plus there's cool live music. The rooms are adorable, spacious, the deluxe ones, the staff are also on standby, and the Wi-Fi works well. So far, it's according to the ratings I saw when searching. Good luck with Hotel Ken by TripleTree.

Thank God, I found a comfortable place to stay at a reasonable price. I got a delicious breakfast, a beautiful view, and a clean room. I stayed here for 2 days. 🥰 Overall, it was great. 💓

So far, the room is comfortable and clean. It offers a direct view of Mount Gede Pangrango when you wake up in the morning, and the breakfast is delicious. Please provide bathroom amenities in the future (no soap and shampoo), no tissue in the room, only toilet paper, and minimal power outlets for charging your phone, none of which are provided near the bed, and there is no power outlet for boiling water on the TV table.

It was quite a pleasant holiday here.

This was my second stay at this hotel, but I got a standard room near the lobby. The room wasn't very large, lacked a wardrobe, and didn't provide a hot water kettle. There was bottled water, glasses, and spoons, but no tea, coffee, or sugar. Towels, toothbrushes, and soap had to be requested in advance, and there were no mats or tissues. Hopefully, the standard room service will be improved in the future for customer convenience.

The staff is friendly. You can ask for help finding a motorbike to rent while you're in Puncak. It's a great way to avoid the traffic jams.

Friendly staff. You can ask the staff for help to rent a motorbike while in Puncak.

The hotel staff was very friendly and helpful at check-in.

Not discouraged even though I arrived at the hotel at night, the view in the morning was very beautiful straight to the mountain 🤩

The hotel staff was friendly, and cleanliness was meticulously maintained. The room was a great size. It wasn't too far from the alley, and the place was beautiful and quiet. The only issues that could be improved are the limited power outlets and the frequent running out of hot water at night. Otherwise, everything was excellent. Thank you for your service; I'll be back again.

The bathroom was unclean and smelly. The exhaust fan didn't work. Toiletries like soap, shampoo, and toothbrushes were missing. The towels were tiny. The TV and remote were broken.

The room was spacious and clean, just a bit damp. Breakfast probably has a different menu every day. The food was decent. The children's pool wasn't very clean either. But so far, I'm satisfied. The service is friendly.

The hotel staff are friendly, the hotel is still well maintained in terms of functionality and complete facilities, comfortable for overnight stays and visits.

The room is very spacious and cool too.