Buen servicio

Lo único que me gustó de ese hotel fue el desayuno incluido, nada más. Pero no regreso, ya que está ubicado en un área muy peligrosa, sobre todo en las noches. Además las camas están en malas condiciones, problemas con el agua caliente y los baños y no tienen casi ningún servicio. Este hotel es el peor que he visto en mis 28 años como turista.

No nos hicieron limpieza en el dormitorio,no nos ponían papel en el inodoro,el personal muy lento,el restaurant pedimos almuerzo y se tardaron casi las 3 horas

Súper limpio y la atención al cliente muy buena

Todo bien, el desayuno, la atención del personal

Breakfast was good

Bed was hard literally , location kinda scary at night , but it was super cheap

Yes

Very attentive staff, but the internet is poor. Breakfast leaves a lot to be desired!

Great breakfast. Staff is very attentive and helpful

The area where the hotel is located was not safe to walk around at all. The windows are so thin that you can hear every little thing from the outside. 6am in the morning we heard guys fighting outside throwing bricks. The staff was very friendly but the hotel definitely needs a face-lift. The mattress was two twin put together so there was a dent in the middle. The complementary breakfast was good though. And the always have coffee available in the lobby.

Staff was very friendly and nice. Property is in a terrible part of town though. No AC, no hair dryer, but one of the worst things was the extremely bad bed. They know about all the beds being that way for a long time but just don't replace them. Showers don't close all the way so they spray all over the floor.

Excelente hotel, lo recomiendo mucho y volvería con gusto. Sólo sugiero mejorar la cordialidad en recepción, ya que un saludo o una sonrisa hacen sentir más bienvenido al huésped y no ignorado... También sería ideal bajar un poco el volumen de las radios del personal de limpieza, pues a veces dificultan el descanso. Por lo demás, mi experiencia fue muy positiva.

Hotel okey. Area not great

Nice place to stay for quick vacation

The hotel is nice and clean, with comfy beds and bedroom. The staff was very friendly. The breakfast was OK, despite not being very diverse. The real problem was the surrounding area: it is dirty and unsafe, not recommended to walk around. The best way to get around the city is by using Uber.

Nice staff and good price for what you get

Esta propiedad requiere más atención al cliente. Servicios a las habitaciones y más limpieza a sus alrededores.

Bad area

I checked in on June 23 and left the next morning due to serious issues. The hotel is located in one of Bogotá’s roughest neighborhood. I witnessed an assault just outside. My room had windows that didn’t fully close, letting in cold air and noise. Loud music blasted until 2:15 AM, and when I complained at 1:30 AM, staff told me they’d call the police but did nothing. I also reported a clogged toilet at the same time, no one came to fix it. Staff refused to move me to another room or offer a refund, even though I checked out two days early. I would not recommend this hotel to anyone. It felt unsafe, unsanitary, and entirely unhelpful. Expedia should reconsider listing this property.