illi Nuto Shinjuku

Explore illi Nuto Shinjuku
9.6
Exceptional
From 65 reviews
Cleanliness

9.8

Traveller Reviews illi Nuto Shinjuku

Number of reviews per page
20
40
Top reviews
Timothy
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful room, mid century modern motif, in a quieter part of town but just across the street from the shinjuku-sanchome station, and around the corner from a 7-eleven. All you need for a great Tokyo trip!
Tarsha
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location - walking distance to the hub of Shinjuku. We did find the building noisy in terms of people above walking around their apartment. We have stayed as Illi TAS previously and preferred that room/layout.
Adam
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had an issue with the AC during our trip but the staff was quick to resolve and offered to refund partial parts of the stay after confirming the issue. The AC was fixed quickly and they even bought water, snacks, a cooling towel, and an extra fan as an apology. The rooms are very comfortable with lots of space, laundry, and spacious shower. Check-in was great and only took a minute.
Read More
Michelle
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Absolutely fantastic stay - this location can’t be beat! Literally, steps from tons of shopping, great restaurants, a 7-Eleven around the corner, and just a 3-minute walk to Shinjuku-Sanchome Station. The unit itself was clean, comfortable, and functional, with in-unit laundry. What truly made this stay exceptional was the management team and their communication. Digital check-in was a little confusing at first, but they responded right away and made everything seamless. They even went above and beyond when my husband accidentally left his computer behind after checkout — the staff found it and personally delivered it to my daughter’s nearby hotel! I can’t say enough great things about this property and the people who manage it. Their kindness and service were truly appreciated, and we will absolutely be staying here again on our next trip. Thank you for making our stay so wonderful!
Read More
Jocelyn
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent location close to restaurants and shopping. Spacious unit was clean and quiet.
Vera
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property was very nice, my only suggestion would be adding a stair rail on the outside of the stairs
Ashwathy Anna
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean, every amenity you would need. Heart of shinjuku, walking distance to everything. Definitely recommend
Thomas
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location for exploring the city. Close to the subway station. Easy to get around
Michelle
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We loved this property with space for the whole family. Very convenient location, close to the subway, restaurants and 7-11. Very clean and communication was easy and responsive.
Emma
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

We loved staying here! 7/11 is 30 seconds away so easy to grab a quick breakfast. Train stations are a 5/10 min walk away. The room itself is huge and great if you like to hang out at your hotel. The in room laundry was extremely helpful for us, and the room was clean. It’s a bit tucked away in location, which we loved because it was quieter at night! Definitely recommend this, whether you have two people or five!
Read More
Kane
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Modern, with washing machine/dryer.
Yukiko
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It was hard to take an ID photo on the pre-registration screen at the property. The camera lense could not capture the image.
Jennifer
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Beautiful and spacious apartment near all the shopping and restaurants one can hope from Shinjuku. Subway station one block away. Very clean with great amenities. It was an excellent experience!
Di-Ann
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The location was perfect. The only cons were that the washer and dryer were a bit slow, they didn’t have a place to store luggage after checkout for guests with late flights, and the bed was a bit hard.
Nicholas
icon-with Friends
with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location and value for the money. No complaints.
Julia
icon-with Children
with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very good clean
Laurie
icon-with Friends
with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Très beau logement propre, mais matelas très ferme. Merci!!
Marcelle Susan
icon-with Children
with Children
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The location was great and the room was spacious and well equipped. The beds were incredibly hard and uncomfortable. Probably ok for a short stay but we struggled for a week long stay. Also it was unclear in the listing that this is an unmanned hotel. Not an issue unless you need luggage storage or want to transfer luggage between hotels.
Read More
Brian
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Amazing location and superb new room. Perfect for a family of 4 and exactly where you want to be in Tokyo. We’ll be back for sure!
Darren
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

My family of 5 (3 teenagers) stayed in one of the larger flats and it was terrific. Spacious, clean, well appointed, new, and conveniently located. Check in is fully digital and you need to follow their instructions before you arrive - pay attention. Otherwise, this is a great hotel and we really enjoyed staying there.
Number of reviews per page
20
40