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Traveller Reviews Alesha Hotel
Number of reviews per page
20
20
40
40
Customer reviews
Verified Traveler
Leisure
10.0
/10
Reviewed 18 hour(s) ago
The hotel staff is friendly, the rooms are nice, and it's highly recommended.
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NP
Nurdiansyah P.
10.0
/10
Reviewed 3 week(s) ago
Will definitely come again... Highly recommended.
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na
nopriyaldi a.
10.0
/10
Reviewed 4 week(s) ago
Staying at Alesha was very comfortable, with friendly staff, a varied breakfast, and a fragrant room. Highly recommended.
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AM
Arif M.
10.0
/10
Reviewed 6 week(s) ago
Clean, comfortable and friendly service.
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y***i
7.3
/10
Reviewed 8 week(s) ago
I regret staying here, as the price didn't match the service I received. Breakfast was delivered to my room like a hospital, and the shower gel didn't arrive when I asked for it. I definitely don't recommend it, and the room was cramped.
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ET
Eta T.
7.0
/10
Reviewed 9 week(s) ago
Pay attention to the service again, what room you order and what room you get.
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C***i
Leisure
10.0
/10
Reviewed 13 week(s) ago
Comfortable, clean, friendly service.
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3 people find it helpful
Evori A. S.
8.5
/10
Reviewed 13 week(s) ago
Too bad I didn't get the top floor ☺️😩
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H***f
Staycation
9.7
/10
Reviewed 14 week(s) ago
Parking is a bit cramped, especially if you can get parking in the basement. If you want to exit, you have to contact other guests first because the car is blocked, preventing you from exiting. It's a bit inconvenient for other guests. But overall, it's very good.
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1 people find it helpful
YY
Yayan Y.
10.0
/10
Reviewed 16 week(s) ago
While on my tour of West Sumatra, I stayed at this hotel for one night. My child left his phone behind. I called the front desk and found out he had left it behind, and they kept it until my brother picked it up. Thank you for your service, Alesha Hotel. Continued success.
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2 people find it helpful
y***a
Leisure
5.7
/10
Reviewed 16 week(s) ago
Check-in, but the room wasn't ready, cleanliness was poor, and the service was very poor. The front-line receptionist couldn't communicate properly.
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1 people find it helpful
Verified Traveler
8.5
/10
Reviewed 16 week(s) ago
Strategically located, close to the culinary center and Jam Gadang as well as several tourist attractions.
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1 people find it helpful
MI
M Ibrahim
Leisure
8.4
/10
Reviewed 17 week(s) ago
The hotel's information is accurate and should be maintained, as it's still relatively new. I requested a connecting room, but the door wouldn't open.
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1 people find it helpful
D***a
10.0
/10
Reviewed 17 week(s) ago
Great. The location is also close to everywhere.
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R***a
Leisure
9.4
/10
Reviewed 17 week(s) ago
I've stayed at Alesha twice, and I hope it's even better in the future. The service is great, and the staff are friendly.
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A***n
9.7
/10
Reviewed 17 week(s) ago
The service is good, the rooms are clean, the water is also clean and the food is delicious.
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2 people find it helpful
B***a
8.5
/10
Reviewed 18 week(s) ago
The service is friendly, clean and comfortable.
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Accommodation's Reply
09 Jul 2026
Thank you for visiting and staying with us. We hope to welcome you again :)
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AA
Andri A.
9.2
/10
Reviewed 20 week(s) ago
The room was fine, no issues. However, I was a little disappointed that breakfast wasn't served to me, but was served per room.
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2 people find it helpful
Accommodation's Reply
09 Jul 2026
Thank you for visiting and staying with us. We hope to welcome you again :)
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rr
rici r.
Leisure
9.7
/10
Reviewed 22 week(s) ago
Great. Responsive service. Especially the receptionist. Thank you.
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Accommodation's Reply
09 Jul 2026
Thank you for visiting and staying with us. We hope to welcome you again :)
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G***i
Business
9.1
/10
Reviewed 24 week(s) ago
It was quite worth staying here. The staff was friendly and the breakfast was good. The room was comfortable, but not soundproof. Until midnight, I could hear the room next door chatting noisily :( so it disturbed my sleep. But, so far so good, it's also close to the Clock Tower and other tourist attractions.
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1 people find it helpful
Accommodation's Reply
09 Jul 2026
Thank you for visiting and staying with us. We hope to welcome you again :)