Capsule residence

Explore Capsule residence
7.4
Pleasant
From 180 reviews
Cleanliness

7.0

Service and Facilites

8.4

Traveller Reviews Capsule residence

Number of reviews per page
20
40
Top reviews
Zarin
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was very comfy but it got a bit warm inside the capsule at night.
Luísa
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice location, very good staff. Gpod for short term stay.
John
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I like that the place is convenient, close to everything and affordable. Clean bathrooms and cozy capsules. I just didn’t like the mattress I was sleeping on, it’s so used up that i can almost feel the surface of the wood so i was a bit uncomfortable but I’m still satisfied overall. Will go back for sure!
mehdi
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

there are a lot of bugs and flies in the residence which is kinda annoying sometimes the bathrooms and showers arent that clean and i wish there were more hangers in the showers
Edsel
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Disclaimer: I stayed during osheaga weekend so review might be an exception than the norm. Capsule was ok and clean, only comment would be that the vents be cleaned on a regular basis as 1/2 of the vents were covered in dust which prevents air from circulating. It can get warm in the capsule, would suggest to check the ventilation system for proper airflow. Staff was ok, wouldve been good if there was a tour or map of the facility, was difficult finding out where the amenities were. This is the first hostel ive been to in the world that does not offer a water refill :( Bathrooms and shower were always dirty, would recommend 3 x a day cleaning sched if possible. Capsule lockers were glitchy and broke the time i was there. Would recommend hooks in the locker to dry-out towels. I did not use the available hostel towel as it smelled musky. Laundry and dryer onsite was great. Would only recommend to family and friends if there are no other hostel options around town.
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Alyson
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

La réservation était pour deux personnes mais nous ont placés dans un lit simple.. avec impossibilité de changer. Un message aurait pu être envoyé plus tôt.. L'ajout de crochet dans la salle de bain et douche serait bien étant donné que la propreté du plancher et des espaces semblent ne pas être entretenu souvent.
Samuel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Such a great place to stay. Close to lots of restaurants and metro stations. Will gladly stay here again the next time I’m in the city
Eddie
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Tidy, well run space! Capsule bed was efficient and comfortable. The only small negative are the common toilet and showers, where you are dependent on the person’s cleanliness using the facilities before you. (I wiped the tile floor with my used towel to leave a spotless room for the next person, but sadly, I experienced wet floors when I entered the bathroom.)
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Keely
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Definitely could be more cleanly, especially the washrooms and the pods could use a little vacuum or scrub, but other than that was good and would go again (I went for a weekend, that is the longest I would stay)
Jalen
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fun experience. Might be a little overwhelming at first. Staff was nice but the air conditioning in the capsules were not strong enough. It was warm and uncomfortable to sleep in.
Mia
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were very sweet.
Ryan
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The capsule size itself is fine for a 6'1 human. What sucked was when I arrived, I was assigned a capsule that had the doors open and was obviously recently slept in (bedding was a mess, looked still occupied, despite have 11am checkouts and 3pm checkins) and a locker that wouldn't open as the panel was broken. Staff elbowed the panel back in somewhat working order, but the mechanism was missing a battery cover on the inside which they noted but didn't seem bothered by. I test my card and it works to open it as well, so I put my luggage in, and when the door closes, the batteries fall out INSIDE the locker. Staff then have to spend the next hour trying to physically break in so I can get my stuff. They break in, and seem annoyed when I request a different locker and different capsule. They give me a new locker, I open it and see it's filled with luggage and fruit produce?! So I get ANOTHER one, finally clean and available. Two washroom stalls and two showers for one floor of 40+ pods (lots of laundry though, but hey you pay per load so there's incentive i guess). Pods themselves don't actually lock despite having a keycard area that does beep when you touch your card with it, so zero sleeping security either. Despite the troubles, no mention of rebates or discounts or amends. I also paid $10 to have my luggage held for two hours before check in (only to be greeted by the unclean pod and broken lockers afterwards). This is a nope from me, dawg.
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Natasha
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place to stay! Love the experience!
Sunshine
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

My daughter and I stayed at Capsule Residence for three nights. We were very grateful to the staff for allowing us to check in early at 8:00 a.m. after our red-eye flight landed at 6:15 a.m. Their kindness made a big difference, as we were able to get some much-needed rest before starting our visit. Overall, the staff were friendly and hardworking, and we could see they were doing their best to maintain the property. However, there were several challenges that affected our stay. The upstairs bathrooms were not always clean, and in the mornings we often found toilets that had not been flushed properly. The biggest issue for us was the noise. My daughter had difficulty sleeping throughout our stay due to sounds from other guests, including footsteps, luggage being packed late at night, conversations, and people smoking despite the posted no-smoking rules. As a result, she was unable to get a full night’s sleep and found the environment quite stressful. On our last evening, we left for only a few hours. When we returned, we discovered that a live plant cutting we had placed in a plastic water bottle inside our capsule was missing. We were both surprised and disappointed, as it had special meaning to us. This experience helped us realize that capsule-style accommodation may simply not be the best fit for our travel needs. While we appreciate the efforts of the staff and the convenience of the location, we would likely choose a different style of lodging for future trips.
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Pascal
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

C'est bien pour un étudiant ou quelqu'un qui est très très très très minimaliste ou peu de moyens c'était acceptable mais mon garçon 11 ans et très apprécie.
Taylor
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place to stay, a little messy but it’s the guests not cleaning up after themselves and it says when we arrive to keep tidy but some people don’t. I went on a plus 30 evening so it was incredibly hot in the pod, airflow was poor, bed is comfy so just bring a fan If you go in summer and you will be fine.
Daniel
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

location in heart of downtown was superb....hostel itself was everything I wished it to be....clean, safe, and affordable....nothing to complain about......will visit again!!!
Tammy
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

They need to improve the cleaning of the kitchen and bathrooms. Pods themselves were clean.
raphael
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Avant toute chose, les capsules ne peuvent pas être verrouillées, contrairement à ce qu'on peut lire. Femmes solo : fuyez, uniquement des dortoirs mixtes. Le ménage devrait être assuré plusieurs fois par jour par une équipe professionnelle, pas par des employés de l'hôtel une fois de temps en temps et de manière très partielle. Sanitaires insuffisants, concept très mal exécuté (par exemple aucun banc dans les douches trop étroites), réveil plusieurs fois dans la nuit par les portes des capsules qui claquent PAR DESIGN. Population majoritairement masculine et règles non respectées, des chaussures traînent partout, odeur constante de tabac froid, ventilation insuffisante dans les capsules on crève de chaud, j'en passe. Passez-y une nuit si vous le devez et que vous obtenez un prix bas et que vos exigences sont basses ! Je tiens quand même à signaler que le staff est excellent.
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Kylie
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Please do not go to this. I BEG YOU ITS GROSS!!!!! I don't care how great the reviews are. There was nothing but issues. There were pubes and questionable white liquid stains in my bed, the bedsheets were not clean and smelled like sweaty armpit. The A/C does not work and was warm in the capsule itself. The showers are communal which is fine, however they were not up-kept at all. The showers were gross, no cleaning happens. The garbages overflowing and you only get one microtowel that smelled as well. The photos look nothing like the place basically a. GLORIFIED FRAT house. Thought it would be calmer but seems like party central and Frat meet up, so i mean if thats your vibe have at it but sure as hell not what they advertised. Oh DOORS TO YOUR BED DO NOT LOCK. The place was not upkept by staff, seems like getting to know the people staying is more important than picking up a broom or mop. Oh and it’s advertised that it sleeps two, IT DOES NOT SLEEP TWO. My partner and i didnt even stay 1 night, we landed from a 10 hr flight at 10:30pm, checked in late, then stayed out till 3 am trying to find another hotel because this simply wasn’t managed. I would rather go exponentially above my budget than stay there ever again. DONT RECOMMEND
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