Good parking

Check in process is tedious. Had to pick up keys from a lock box in a nearby shopping centre! No interaction with any staff during our stay..

Check in was not a great start to our holiday. There is no reception so no where to leave bags, you dont know which tower you are in until 3 hours before so you cannot plan anything, finding the key pick up location was a bit of a challenge and an SMS states to only contact in an emergency. There are multiple emails to scroll through to put pieces of a puzzle together to just get to the accommodation. Room was ok, a bit run down and somewhat clean. View was fantastic. Towels, toiletries are an extra add on cost if you want additional extras (you are not supplied with enough for the entire stay)

Exhaust fans in bathrooms did not work neither did ceiling fans in bedrooms due to flat batteries in remotes

For the overall price you aren't getting quality for what you pay, the location and pool is good but they're the benefits. No amenties service, everything is self service ie: buying your own toilet paper, etc if staying more than 2 nights. The condition of the apartment was not acceptable for the amount you pay mould on wet area ceilings and all tired conditioned furniture rusting showing and limescale. It wouldn't meet the condition for a rental.

There was a constant stench of garbage hovering around. It was particularly bad on level 5, but the smell was in the lifts and foyers on all levels, the garbage shute was blocked and the rubbish outside was overflowing from the bins. It was absolutely disgusting and sometimes to the point where we were gagging from the smell. I would never stay here again.

Room was cozy, with plenty of things nearby, which made my stay more enjoyable.

Apartment was great. Clean and tidy. Would stay here again

Bigger room than I was expecting. Easy self check in check out. Great location and views and amenities

Had a wonderful stay, awesome apartment!

Location was fantastic nice and close to the shops. View from the property was amazing.

maybe some extra toiletries & washing detergent, otherwise perfect

The room was good, bathroom needs a big update. Communication was good, central location. All round good experience.

Nice hotel, but pretty old .

We stayed 5 nights at Chevron Rennaisance on the 30th floor. 3 different and beautiful views from the balconies and bedrooms. The balcony in particular had unobstructed views of the ocean. We saw humpback whales just past where people were surfing every morning while eating breakfast off our balcony! The 2 bedroom 1 bathroom apartment was very clean, big couch, comfy beds, huge balcony, good kitchen and laundry. A little tricky finding the key pick up office, which is nearby but not in the actual hotel itself. Parking was also tricky to find the first time but once you know where to go it's an absolutely fantastic place to stay, right in the heart of Surfers. Thanks Wow, we'll be back again!

Excellent location, but the apartment is looking a little tired. Overall, clean with a brilliant view.

Central location, clean and tidy

nice property. Very convenient as close to public transport and shopping areas.

Loved our room and the location. This was a great stay and we had no complaints, concerns or issues. Lovely engagement with the WOW team on check in and out plus checking in during our stay via text. Loved the facilities and cleanliness of all buildings.

Great location, a little difficult to find booking office which is in Circle on Cavill but staff there were wonderful and had everything printed out with photos for accessing car parking. The unit was lovely, level 8, fabulous views from bedrooms and balconies. It was well equiped, comfortable beds and clean. Laundry within the unit, we were able to walk to everything and light rail was very handy, we had a great stay.