Price Includes:

• COVID-19 PCR swab test
• Lab test results in Indonesian or English (printed or soft copy)

Price Excludes:

• Consultation with a doctor

• After completing your purchase, you will receive your flight e-ticket and Xperience voucher in 2 separate e-mails.
• Reservation is required. Reserve directly by phone at least 1 day before your visit.
• Show your Traveloka voucher and a valid ID (KTP/KK) of each person taking the test to the staff member.
• If you are under the age of 17, you may use a valid family card (KK) or a KTP belonging to a legal guardian.
• Only your Traveloka voucher is valid. Your payment receipt or proof of payment may not be used to enter.
• Operational hours may vary. Contact our partner directly for accurate information on the date of your visit.

If you have internet connection:

• In front of a staff member, open the Traveloka app and go to the My Booking page.
• Tap "See Voucher and How to Redeem".
• Select the voucher(s) that you would like to redeem, then swipe the button at the bottom of the page.
• Please ensure that vouchers are swiped in front of the staff. Vouchers that have been previously swiped will no longer be valid for redemption.

If you are not connected to the internet:

• Tap "See Voucher and How to Redeem" to view the voucher's QR code.
• Show the QR code to the staff.

• Customers must present a Traveloka voucher, a valid ID (KTP/KK) of each person taking the test.
• Customers who are under the age of 17 may use a valid Family Card (Kartu Keluarga) or a KTP belonging to a legal guardian.
• Customers who would like to use other ID types not mentioned above must call the laboratory directly.
• Laboratorium Klinik Cito reserves the right to deny service to customers who are unable to present a valid ID.
• The PCR swab test will take approximately 20 minutes and results will be available within 1 day after the test (at maximum 22:00 local time).
• The test results will be available in printed or soft copy format, which will be sent by email or WhatsApp.
• Customers with positive test results will be advised to self-quarantine.
• Laboratorium Klinik Cito and Traveloka may not be held responsible for any rejection by airport authorities due to incorrect, incomplete, or expired documents.
• The Xperience voucher may be used starting from 14 days prior to the date of your departing flight. If the departing flight is in less than 14 days, the voucher validity period starts from the date of purchase.
• By purchasing and/or using this product, you acknowledge that you have read, understood, and agreed to all the terms and conditions stated in the COVID-19 TEST DISCLAIMER. To see the full content of the COVID-19 TEST DISCLAIMER, kindly access traveloka.com/en-id/covid19-test-disclaimer.