After completing your purchase, you will receive your flight e-ticket and Xperience voucher in 2 separate e-mails.
Reservation is required. Reserve directly by phone at least 1 day before your visit.
Show your Traveloka voucher and a valid ID (KTP/SIM/KK) of each person taking the test to the receptionist.
If you are under the age of 17 or do not have any of the aforementioned IDs, you may use a valid Family Card (Kartu Keluarga) or a KTP belonging to a legal guardian.
Online redemption:
At the reception or drive-thru test location, open the Traveloka app and go to the My Booking page.
Tap "See Voucher and How to Redeem".
Select the voucher(s) that you would like to redeem, then swipe the button at the bottom of the page.
Offline redemption:
Tap "See Voucher and How to Redeem" to view the voucher's QR code.
Show the QR code at the reception or drive-thru test location.
Customers are required to come to the clinic between 06:00 - 12:00 local time.
Customers must present a Traveloka voucher and a valid ID (KTP/SIM/KK) of each person taking the test.
Customers who are under the age of 17 or do not have any of the aforementioned IDs may use a valid Family Card (Kartu Keluarga) or a KTP belonging to a legal guardian.
Customers who would like to use other ID types not mentioned above must call the Gleneagles Diagnostic Center directly.
Gleneagles Diagnostic Center reserves the right to deny service to customers who are unable to present a valid ID.
The rapid/swab antigen test will take approximately 30 minutes. The results will be available 1 hour after the test.
The test results will be available in printed or soft copy format, which will be sent by email or WhatsApp.
Customers with positive test results will be advised to take a PCR test or self-quarantine at home.
Gleneagles Diagnostic Center and Traveloka may not be held responsible for any rejection by airport authorities due to incorrect, incomplete, or expired documents.
The Xperience voucher may be used starting from 14 days prior to the date of your departing flight. If the departing flight is in less than 14 days, the voucher validity period starts from the date of purchase.
By purchasing and/or using this product, you acknowledge that you have read, understood, and agreed to all the terms and conditions stated in the COVID-19 TEST DISCLAIMER. To see the full content of the COVID-19 TEST DISCLAIMER, kindly access traveloka.com/en-id/covid19-test-disclaimer.