What You'll Get

Price Includes:

COVID-19 RT-PCR test
Soft copy of laboratory test results in Indonesian or English
Soft copy of the certificate of examination in Indonesian or English (available in printed format with a wet stamp upon request for Rp50.000)

Price Excludes:

How to Redeem

After completing your purchase, you will receive your flight e-ticket and Xperience voucher in 2 separate e-mails.
Reservation is required. Reserve directly by phone at least 1 day before your visit.
Show your Traveloka voucher and a valid ID (KTP) of each person taking the test to the staff member.
If you are under the age of 17 or do not have the aforementioned IDs, you may use a valid family card (Kartu Keluarga).
Only your Traveloka voucher is valid. Your payment receipt or proof of payment may not be used to enter.
Operational hours may vary. Contact our partner directly for accurate information on the date of your visit.

If you have internet connection:

In front of a staff member, open the Traveloka app and go to the My Booking page.
Tap "See Voucher and How to Redeem".
Select the voucher(s) that you would like to redeem, then swipe the button at the bottom of the page.
Please ensure that vouchers are swiped in front of the staff. Vouchers that have been previously swiped will no longer be valid for redemption.

If you are not connected to the internet:

Customers must present their Traveloka voucher and a valid ID (KTP) of each person taking the test.
Customers who are under the age of 17 or do not have the aforementioned IDs may use a valid family card (Kartu Keluarga).
Customers who would like to use other ID types not mentioned above must call the laboratory directly.
Diagnos Clinical Laboratory reserves the right to deny service to customers who are unable to present a valid ID.
The RT-PCR test takes around 1 - 3 minutes and the result will be available in 24 hours.
The test results will be available in soft copy format, which will be sent via WhatsApp. Printed certificate of examination with a wet stamp is available upon request with an additional fee of Rp50.000.
Customers with positive test results will be given an advice and solution by the laboratory.
Diagnos Clinical Laboratory and Traveloka may not be held responsible for any rejection by airport authorities due to incorrect, incomplete, or expired documents.
The Xperience voucher may be used starting from 14 days prior to the date of your departing flight. If the departing flight is in less than 14 days, the voucher validity period starts from the date of purchase.
By purchasing and/or using this product, you acknowledge that you have read, understood, and agreed to all the terms and conditions stated in the COVID-19 TEST DISCLAIMER. To see the full content of the COVID-19 TEST DISCLAIMER, kindly access traveloka.com/en-id/covid19-test-disclaimer.