General T&C
Tickets are only sold through www.nexfestindo.com and Traveloka. The event organizer is not responsible for any form of ticket fraud purchased from other parties.
Tickets cannot be transferred/sold, and the ticket holder's name cannot be changed for any reason.
Maximum purchase per transaction with 1 NIK/ID/KITAS/Passport/Student Card is only 5 tickets.
The name on the valid identification card is MANDATORY to purchase Nex Fest 2024 tickets. Make sure you make ticket purchases using valid data (ID/KK/Driver's License/Passport). Tickets cannot be changed or modified after purchase.
For buyers of more than 1 ticket, they MUST enter together with the name owner listed on the ticket.
Buyers only have 5 minutes to complete the ticket purchase transaction, if it exceeds the specified time limit, the ticket will be released again.
E-voucher tickets can be found on the Orders page on your Traveloka account or the email registered at the time of purchase.
It is prohibited to distribute the QR Code to prevent misuse by others. The event organizer is not responsible for losses caused by ticket holders' negligence.
Traveloka e-vouchers are not required to be printed. Simply show them on your phone to exchange for a wristband as a condition of entry to the concert venue.
Purchased or confirmed tickets cannot be refunded or exchanged for any reason, including due to changes in schedule and/or event lineup, unless there is a concert cancellation initiated by the organizer.
The ticket holder hereby waives all legal rights to file counterclaims through the court or any other legally valid means to sue the Organizer in the event of unilateral cancellation by the Artist and/or by the Government or for other reasons beyond the control and will of the Organizer (force majeure).
Recording Rights
The event organizer and its affiliated parties have the right to record, make recordings, and/or take photos of conditions, activities, and/or statements from the end of the event for broadcasting on television, moving pictures, the internet, and/or public broadcasting, others and for any purpose. Visitors hereby release and discharge the event organizer and all affiliated parties from all claims related to damage, loss, liability, fines, and any other impacts arising either directly or indirectly from filming, recording, and/or taking photos. – photos during the event.
Terms and conditions are flexible and subject to change at any time without notice.