Your e-ticket and receipt will be issued within 60 minutes after your payment has been verified. Once issued, your e-ticket and payment receipt will be sent to your contact's email address.
You can find your e-ticket and receipt on your Traveloka App or website.
Make sure you are logged in to your Traveloka account and follow these steps:
1. Go to My Booking.
2. You will be able to see a list of your e-tickets
If you do not have a Traveloka account, simply click My Booking on the Traveloka homepage on your desktop or mobile webpage
.
There are a few possible reasons why your e-ticket has not been issued. For more details, please refer to this article: Why Haven’t I Received My E-ticket