ibis Constantine

The hotel is okay for a quick stay. The only issue is that they would not allow my friends to visit the room. It was the World Cup and we wanted to meet before the game and the security basically told us that we could not have guests over in our room. We ended up going to Novotel to watch the game, but it really put a damper on our mood. If guests are not allowed they should have told us when we arrived and checked in. I would not stay here again and would stay at Marriot.

Hotel is run down and poorly maintained. Bed is soft, lumpy, and loft sided. Room is full of flies and mosquitoes. Shower stall leaks everywhere. Room has no amenities. Bath towels are old and yellow, and no hand or floor towel were provided .The only bright side is room has nice view. Can't believe this is a major hotel chain.

Quite good

Not bad nice stuff

Room was clean and comfortable.

Actually ended up staying the Novotel next door, the properties are adjoining. Excellent value for money and an ideal base to explore Constantine and its many bridges. Handy to all the ammenities you require.

Location excellent. This hotel in comparison to expected standard, is lower than usual. The reason for slow check-in explained as all passport details need to be entered for Police requirements. Staff helpful band breakfast next door at Novotel buffet ( Danes building ) Short 1/2 nights ok but in I. Algeria things such as safes . Internet not reliable.

The hotel very well placed in excellent area everything by walking distance. Unfortunately, the hotel needs to be renovated poor management. Even the Neigbord hotel Novotel same thing.

Excellent

Great room, fantastic view - and loved the front desk receptionist, Maya! She was lovely and so helpful, with a big smile and always wanting to help. Thank you Maya, you made our stay such a treat!

I do like it but not to much

Had a great start when the receptionist leant me money to pay for the taxi. Sadly, after this, it went downhill. I was asked if I wanted city or mountain view. I asked for mountain but was given city. The room was tired and smelt of smoke. The curtains were paper thin so the room stayed light at night. The bar was closed. The restaurant closed. Breakfast was quite expensive and consisted of cold eggs, some breads, hard toast and cereal. Breakfast opens late on Friday's so was no use with an early flight. When it came to checking out, no staff are working until 7am so it was another hassle, eventually being told to go next door to check out. To top it all off, I got home and found an £86 charge on my card. I contacted Hotels.com who tried to call the hotel but kept getting cut off so I now have to chase this up with my bank.

The price is decent and the security of the location is good. Ibis is a reliable chain of hotels, however this location, due to the culture of smoking, smelled in the hallways and into the room. I don't think that a hotel chain could enforce a positive change on a culture, however, having that smell in one's business does affect the opinions of the public.

Location is great

Good place to walk around and close by to eat out. Well guarded. Recommend this place.

Best customer service

Don’t ask for more than xxx word This is a great hotel with professional staff. My room has a wonderful Mountain View Terrific experience

The worst I’ve ever seen. When I entered the room there was no phone , no hand soap no shampoo no conditioner. The towels are so dirty , the room was awful. On the top of that, they charge me extra when I checked out even though I paid using Expedia . They told me it a government tax. I will never go back to this hotel . Impossible 👎👎👎

Air condition is not working impossible to stay in a place over 42 degrees without A/C. We cancelled reservation but hotels.com did not refund the money! Worst service ever

Room was a bit small for a four night stay. Shower and sink both leaked. Poor communication with reception. Ordered a taxi to take us to a specific restaurant but reception told the taxi driver another restaurant. This caused us problems with the driver and ended up costing us more than planned. Reception told us we could book a taxi to Djemila but failed to tell us that we needed to apply for permission in advance. Positives were the amazing view from the back of the hotel, the comfy bed and the central location