Hotel Sant Gothard

Hotel room is very dated. The room had lots of ceiling cobwebs and was dusty. Heating did what it wanted. The electricity kept tripping when we used the hairdryer. Hotel was noisy and we could Hear the other guests next door. Hotel staff weren’t very knowledgeable regarding the bus services or timings in town. Def not 4 star! Wouldn’t stay again.

Property is in a good location in Arinsal . Great restaurants close by to dine and much quieter then La Massana .

Reseñar en positivo al personal un diez y en negativo, el agua de la piscina muy fría, y pienso que no es una opinión mía era generalizado. No se podía disfrutar de ella. Y para mi la calidad del alimento dejaba algo que desear. En cantidad bien, en calidad baja. Por lo demás lo esperado.

It was clean, staff were kind and attentive, breakfast was decent. All in walkable distance to the trail heads/ski lifts and have two bus stops outside.

Unfortunately the sauna and inside pool were out of work and we couldn't enjoy that. The rest , was excellent

Comfy beds /clean room. No kettle for hot drinks Friendly staff Good choice for breakfst

As a base for skiing it did the job fine. Breakfast was ok. Rooms were also fine (even though TV didn't work). They gave us a double and single bed for the first night but they were helpful and after that we got the single beds we had booked. Really could have done with coffee and tea facilities and charging for the sauna is a cheek.

Requested a double bed and got two separate beds...the shower courtain was dreadful. the staff at the desk was not particulary friendly... i asked about the restaurant and instead got told that was a new years eve menu so i was better off looking for a cheaper option somewhere else... Free outside parking is a bonus.

The location given by the Hotels.com was wrong on the map. So we thought it was in the centre of Arinsal, opposites to the cable car, instead it was out of the village and we had to use the car to go skiing. Noisy room close to the lift. Quite a run down place for a 4 star! Expensive jacuzzi for half an hour, should be free!

Hotel is really in a run-down condition, rooms and bedding is quite dusty. Breakfast was ok.. but defn not worth 4-star quality. Check-in & check out was very busy as there is only one staff handling everything. Parking area is full of potholes & bumps which damaged a bit of our rental car.

Good stay but can be noisy as walls are very thin

Great stay here with a fast and friendly check-in. The room was nice with a great bar and pool area.

Stayed in this hotel in July booked it as it had a pool but the pool was so cold we were unable to use it. The room was very dated and there was no Wi-fi access in the room. There were a few electrical items in the hotel which were very worrying. Not a hotel I would recommend.

The hotel is not new, but has spacious territory with mountain river passing by. Reception told us WiFi is in common areas only, but we had it in our room. Spacious free parking. Breakfast was OK, with hot meals.

Basic but clean, poor Wi-fi, not very welcoming.

First off, the pros: the breakfast was top notch. One of the best free hotel breakfasts you can ask for, very expansive. Nice amenities (some are added costs though), like spa, restaurants, music in the bar at night. Free parking!!! Cons: WiFi was not accessible from our room. You need to pay to access the hot tub (we just walked in the room and nobody stopped us or charged us - so consider that). Location is a little far from stuff but if you have a car it’s not a problem. We requested two twins and were given one queen (which was just two twins pushed together), so we just moved the beds apart. Not a huge deal, but a hotel with higher customer satisfaction expectations would have done this before we arrived. Overall a Great value for the nights we stayed.

The hotel is dated and the room cleanliness was really disappointing. Also, the hotel is about 20mins walk from Arinsal city centre. During the day there is a free bus shuttle to go and come back, however in the evenings, unless you have a car, walking 20 mins up the hill in freezing conditions isn't ideal.

The hotel itself is UK - pretty dated, the rooms are grubby and the bath etc was chipped and a bit yuck. This could be overlooked... However... we had someone come unto our room, rummage through our suitcases, find a purse hidden in with clothes and had 100 euros stolen from us. We reported this to reception the same day, but they told us it would be "awkward for them to talk to the cleaners". We were amazed by how little the staff were bothered. The following day we overheard another family saying they had money stolen so perhaps it is a regular occurrence. The hotel said they are only liable for things in the safe (which they won't give you the key for) - but had no answer to what we should do with tablets etc. which would not fit in. We booked our hotel through Expedia so paid in advance, when we went to leave at 3am... the hotel staff tried to charge us again for the trip. Luckily we had the Expedia booking form printed otherwise we would had to have paid again. I'd recommend keeping ALL money on your person, the ski lockers up the mountain are locked and pretty secure - travel insurance will cover you if you are pick pocketed and make sure you take printed copies of everything with you. Quite a trek up the hill with kit even if you're fit, so I'd recommend getting the free bus to the gondola to save your calves. Also, the WIFI is hopeless and the walls are paper thin so it's really noisy when locals turn up at the weekend!

Stayed with the family in late May - mixed feelings. Beautiful location, quiet rooms. Great, helpful and friendly staff, reasonable facilities. But the hotel is very dated and worn. Room was very small for 4 people and the breakfast was very limited.

It's actually a 3 stars