Terrazas del Calafate

El acceso al hotel es en una calle que no está pavimentada, y los taxis a veces no quieren llegar allá; toca subir a pie una loma muy inclinada. Pero ya en el hotel todo es muy bueno, la habitación amplia y cómoda; muy limpio todo. El hotel tiene una de las vistas más lindas de El Calafate, porque por estar en altura se ve el lago bellísimo y un amanecer de locura. El desayuno es poco variado, pero muy bien.

Amazing view from the hotel, very clean and comfortable. Staff are very friendly

I want to begin by saying the 3 people working the front desk during our three-night stay were awesome! All three were courteous, professional and very helpful. As for the room, it was average. The bed was just okay but the bathroom and shower were good. But there was no A/C and it apparently could not be fixed while we were there which was disappointing. The breakfast buffet was just okay--nothing special. I could not get the room safe to work properly. For the money i paid for the room, i was expecting it to be more comfortable. Location of the hotel was good as it was just minutes from the town center.

The hotel is nice but there is no AC and it gets VERY hot in Calafate in the afternoons during summer. There’s no AC in the lobby either to be able to cool off. The bedrooms could be updated as they are a little outdated and so is the bathroom.

The guy at the reception is a thief and a rude human being. He is “harassing” me for a payment which we made to the masseuse already

Comfortable, modern hotel. Professional and courteous staff. Road leading up to the hotel is muddy and full of holes. Parking lot is a mud pit, therefore, you have visitors tracking mud throughout the hotel. It seems incomprehensible that a higher quality hotel like this would not put some gravel in the parking lot. There was no chef the first night we arrived so only snacks and pizza were available.

Room too hot, toilet leaked, has to change rooms, walls thin, a table in the room was not available until 9 pm on our first night thoughvat 8 pm we saw only one table of people dining there.

Beautiful view/location. Staff very helpful. Excellent restaurant!

Nice rooms and views. Breakfast can be improved. No A/C. On a hot day a little stuffy in the room.

Beautiful common spaces, delightful staff, hot and simple rooms and noisy birds and dogs (no fault of Terrazazs ;) but would stay here again! Would be helpful to have a car (we did) as is a little out of town center.

The hotel has beautiful views from every room. I stayed here twice, the first time on the bottom floor where I was in a huge room with a gorgeous risen jet bath (perhaps I was upgraded) and the second time on floor 1 in an older smaller room. Some of the staff are more helpful than others, I became very ill during one of my stays and one guy was really helpful and sent a fruit plate to my room after I requested some basic food (room service isn’t normal here). However, my request for medical assistance wasn’t really acted on which was poor... I believe that if a guest is ill the staff should do everything they can to get them help and find a doctor. Mostly positives otherwise... The guys in the kitchen are really great. I’d suggest having dinner here for the view! It’s a walk from town which I didn’t mind, but it’s about 20+ minutes so keep in mind if you want to stop into the hotel often or have a quick overnight trip... there’s not much around the hotel.

Lovely views and very clean. Staff very efficient. The major issue was the location from the centre of town unless you wanted to take a cab or had a car. Not an easy walk.

Friendly staff, a Ok hotel

The Good: Terrazas del Calafate boasts gorgeous views of Lago Argentino. The included buffet breakfast was a very nice spread and much more than we expected. The dining room was very light and pleasant. The staff was friendly and helpful in planning our excursions and giving directions. The bed was very comfortable (firm) and the towels were larger and thicker than normally found in hotels. The view from our room was lovely. The hotel was quiet, but we could hear people through the walls, so it depends upon your neighbours. Request a room on the same floor as reception for the best view. The Bad: I selected this hotel because it scored very high in terms of cleanliness. There were other people's hair in the bathroom when we arrived. The room was a little run down. There are some details missing in terms of comfort such as only one glass in a double occupancy room and no tissues at all. We started with two bars of soap, one of which was removed and not replaced forcing us to use the same soap for the shower and our hands. There is inappropriate rock/ pop music being played during breakfast, which is grating first thing in the morning.

No restaurant. Hotel personnel hard to find, Front desk unmanned most of the time. Not close to any shopping area.taxi transportation needed to and from shopping.

Beautiful. A little bit of a walk to town, but a beautiful walk through Patagonia. Probably the BEST view from the rooms of any hotel. It sits on a hill side and ALL of the rooms have a mountain view. No need to ask for a high floor or a room with a view. You'll get an incredible view no matter what.

The staff was very knowledgeable and helpful in planning activities, transportation, and restaurants. The breakfast was delicious, the room was clean, and hotel was modern and well kept. It is slightly outside of city center but still only a short walk to the restaurants and shops we visited. I would highly recommend this hotel for your stay.

We stayed here for 3 nights. Amazing view of the lake, great service. Location is out of town and up a gravel hill which was the only downside for wanting to go out and grab anything. Breakfast was typical with crossiants, sandwiches, pastries, etc. Staff were really helpful and booked our tour for us. Would definitely stay here again.

Everything about the hotel was great. We were travelling with our 14 yr old son. The staff were always helpful and friendly making you feel at home. We mostly only spoke English but that was never a problem. We were initially staying only 2 nights and then off to another destination. As it turned, out we contacted the hotel and asked if they had room for us again 6 days later, just before Christmas. When we returned, they gave us the same room and invited us to attend a small get together they had for the staff at midnight. The staff were always helpful in suggesting restaurants, things to see and do, and getting transportation for us. The rooms were large, comfortable and very clean. The beds were comfortable. The breakfast which was included, tasted great and was healthy. Even though it was not on the buffet table, you could ask for eggs. The fruit cocktail was amazing. The "lunches to go" were also good. Also, after looking in many shops at items to purchase and the quality and price, it turned out the gift shop in the hotel had the best quality and prices than the shops in the town. Have stayed in many hotels in different countries and think this is one of the best. Truly recommend a stay here.

Excelente ubicación, muy buena atención.