Bridgeview Hotel Willoughby

Affordable, near transportation. Common bathrooms not a problem, all clean and updated. Excellent dining and bar. Old charming style.

Food good, room comfortable.

Staff kindness, cleanness, rooms well equipped, good room service

Excellent value for money a

Although some of the hotel had been renovated the shared bathroom was tired and needed an overhaul. Attention to windows, frames and blinds required.

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Extra pillows, comfy bed,

An enjoyable stay. I loved the stain glass windows. The good at the bistro was fab. It would be good to fix up the exterior parts of the hotel because it is a great place.

Friendly staff and price

Lovely pub and great staff. Mattresses in need of replacement, not very comfortable sinking off to one side

Rating: ★★★☆☆ We booked a room with two separate beds through Expedia, but when we arrived, we were told that such an option didn’t actually exist at the hotel. Instead, we were given a room with one shared bed, as it was the only available option in our price range. Also, keep in mind that the shower and toilet are shared and located in the hallway, which might be inconvenient for some guests. Pros: ✔ Very comfortable mattress—we slept really well. ✔ Excellent on-site restaurant: you can have breakfast, lunch, and dinner without needing to go elsewhere. ✔ Friendly staff, though you might have to wait a bit before someone shows up at the front desk. Cons: ✖ Misleading booking information—double-check before reserving. ✖ Shared facilities on the floor. Overall, if you’re okay with these minor inconveniences, it’s a decent budget-friendly option with great food and a comfortable bed.

.teas and coffee facilities could be impressive

I’m a bit disappointed with my experience here. I had hoped this would become my go-to place whenever I’m working in Willoughby, but my most recent stay was not as good as the previous ones. During my first stay, I asked the manager what benefits regular guests might receive, as I often have long shifts in Willoughby. The manager told me that for regulars, the process was simple: book your stay, check in, and they’d waive the bond. I thought that sounded great, and during my second stay, the bond was indeed waived. However, on my recent stay, I was charged the bond, which was frustrating. The manager I dealt with this time was not as friendly or accommodating as the previous ones. What really bothered me, though, was that the day after checking out, I received a phone call asking me to prove that I had paid for my accommodation. Considering the payment was processed before I even received my key and was handled by the same person who called me, this seemed unnecessary and unprofessional. I had to send over a bank statement to confirm payment, which I didn’t think should be my responsibility. I also sent an email expressing my dissatisfaction, but I never received a response—no apology, no acknowledgment, not even a “thank you for your feedback.” The manager I dealt with was named Mark, and I’m genuinely disappointed by the lack of follow-up or courtesy. The rooms are not the best, aircon doesn’t work amazing but I thought I can live with that if I’m looked after, unfortun

Loved this would be better if they sold breakfast

Room had no windows or bar fridge. Outdoor smoking area with music blasting was outside my bedroom. Dodgy Aircon. Would not recommend!!!!!!

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Clean comfortable are best features . Some damaged or missing tiles in bathroom, lack of soap in dispensers and flat batteries in room remotes

Staff were great here, very friendly accomodating and helpful.

Beautiful area, close to everything you'd want in Sydney and the hotel itself has great food and drinks downstairs. The staff were also incredibly helpful and welcoming. I'll be staying here again next time i'm in town

45 Steps to reach my room, I am 77 and was not told of this prior to booking, in 7 days my room was not touched except the 6th day the bin was emptied, the photo on their website is misleading. I had to step into a bath to have a shower, not good for my age group.