Neptune Resort

Resorts
8.6
/10
Very Good
600 reviews

What Guests Say About Their Stay

Bridget
10.0
/ 10
Such a great location- perfect for a long stay, close to Pacific Fair and Broadbeach South Tram Station. Clean and tidy apartment.
Barbara
10.0
/ 10
It was within walking distance to Pacific Fair and the Broadbeach Tavern where we had an excellent meal. Having Tom's Cafe on-site was handy too for breakfast. Would visit again. Very enjoyable!
Michelle
10.0
/ 10
Easy after hours check-in. Great location. Walking distance to lots of places. Everything was as per the online photos.
In the Area
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32 Surf Parade, Broadbeach, Gold Coast, Queensland, Australia

Main Facilities

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AC
Restaurant
Swimming Pool
Elevator
WiFi
Neptune Resort is located in area / city Broadbeach.
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Neptune Resort Address: Map & Location

32 Surf Parade, Broadbeach, Gold Coast, Queensland, Australia
Discover More Places
Lobby Neptune Resort
Exterior 2 Neptune Resort

Discover More About Neptune Resort

Location


Neptune Resort is located in area / city Broadbeach.

About Neptune Resort

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Neptune Resort is a resort with great comfort and excellent service according to most resort's guests.

With all facilities offered, Neptune Resort is the right place to stay.

All facilities in Neptune Resort

Bar, Cafe and Lounge Neptune Resort
Bar, Cafe and Lounge
Swimming Pool Neptune Resort
Swimming Pool
Fitness Center Neptune Resort
Fitness Center
Common Space Neptune Resort
Common Space
Lobby Neptune Resort
Lobby

Things to Do

  • Barbecue
  • Beach towel
  • Garden
  • Outdoor pool
  • Picnic area
  • Pool sun loungers
  • Hot tub
  • Steam room

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Coffee shop
  • Elevator
  • Safety deposit box

Hotel Services

  • Luggage storage
  • Tours

Sports and Recreations

  • Fitness center
  • Outdoor tennis court

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Neptune Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 17:00
Check-out:
08:30 - 10:00

Required Documents

Upon check-in, you are required to bring ID Card, credit card. Please bring the required documents in hard copy.

General Check-in Instructions

Reception Hours: Monday - Friday: 8:30am - 5pm Saturday: 9am - 2pm Sunday: 9am - 12pm
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - 17:00 - to 08:30 - 10:00
Available rooms at Neptune Resort
35
Number of floors in Neptune Resort
9
Another facilities in Neptune Resort
Barbecue, Beach towel, Garden, Outdoor pool, Picnic area

Frequently asked question in Neptune Resort

What are available facilities at Neptune Resort?
There are top facilites at Neptune Resort such as AC, Restaurant, Swimming Pool, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Neptune Resort?
Check-in time at Neptune Resort is staring from 14:00 - 17:00 while the latest check-out time is at before 08:30 - 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Neptune Resort?
Neptune Resort is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Neptune Resort have?
Neptune Resort has 9 floors.
How many rooms are available at Neptune Resort?
Neptune Resort has 35 rooms in total.
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More Reviews from Other Guests in Neptune Resort

8.6
Very Good
From 600 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

8.8

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Neptune Resort

Number of reviews per page
20
40
Top reviews
Jane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A great apartment and location.
Judith
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great service!
Bridget
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Such a great location- perfect for a long stay, close to Pacific Fair and Broadbeach South Tram Station. Clean and tidy apartment.
Angelique
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This property is good value for money, and within walking distance of the convention centre, Pacific Fair shopping centre, and lots of eateries/restaurants. The room had a well-equipped kitchen which made our stay a lot more comfortable. There is a small step into the bathroom (so watch your toes) Nice to NOT have a minibar. Would be happy to return to stay here again.
Read More
Thomas
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Had a great stay, handy to everything we required.
Paul
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great room, good view and nice staff.
Barbara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was within walking distance to Pacific Fair and the Broadbeach Tavern where we had an excellent meal. Having Tom's Cafe on-site was handy too for breakfast. Would visit again. Very enjoyable!
tracy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Quite comfortable large room Accessible to transport shopping and dining
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very clean tidy and comfortable good location will be back.
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Easy after hours check-in. Great location. Walking distance to lots of places. Everything was as per the online photos.
Verified traveler
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great location and clean. The unit could do with a refurb.
Damon
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Excellent location and overall a great place to stay.
susan-louise
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This has to be one of the best places we've stayed at on the GC. The apartment was well appointed with absolutely everything you could possibly need, separate bedroom, livjng and dining area. Washing machine, dryer. Air conditioning and a lovely big balcony. The bed was large and extremely comfortable. The pool was private and lovely and warm with a hot tub. Really quiet rooms and we hardly saw anyone else around. I will be recommending this resort to everyone. Thank you for a relaxing and perfect stay.
Read More
Christopher
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Great place in a really good spot on the Gold Coast. Easy shopping, walking distance to the beach, on-site parking and a good shower / bath combo. Beds are good enough, not amazing but definitely not bad. I like this place and it’s a regular for me when I’m up this way for business. The spa and pool are definitely a nice touch although the timer on the spa bubbles gets a bit annoying because it is really short (like under 10 minutes!)
Read More
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Location
Katerina
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We stayed in 2 different appartments. Nice and convenient place to stay if you are into the rush of the city. Shopping mall, public transport and the beach are right there. Place was clean, bed comfortable, staff nice. Perfect clean pool and jacuzzi. Kitchens with ok equipment. Disappointed with every morning vacuuming “alarms” at 5 am or earlier on the ground level. I have asked the receptionist if the cleaning could be performed later and they said they will try and ask them to do it later however I don’t think they did as nothing has changed. We stayed with a baby and this wasn’t ideal. Also the amount of complementary dishwashing tablets and laundry detergent considering the length of our stay wasn’t sufficient considering I was meant to take care of clean towels myself.
Read More
Patricia
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Gym pool close to shops restaurants beach clean room great bed
Carol
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

liked it all, congratulations!
Robyn
icon-Leisure
Leisure
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Our stay at Neptune Resort was very good
Laura J
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Comfy beds. Clean today older style apartments.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Neptune Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 600 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Neptune Resort

Number of reviews per page
20
40
Top reviews
Jane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A great apartment and location.
Judith
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great service!
Bridget
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Such a great location- perfect for a long stay, close to Pacific Fair and Broadbeach South Tram Station. Clean and tidy apartment.
Angelique
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This property is good value for money, and within walking distance of the convention centre, Pacific Fair shopping centre, and lots of eateries/restaurants. The room had a well-equipped kitchen which made our stay a lot more comfortable. There is a small step into the bathroom (so watch your toes) Nice to NOT have a minibar. Would be happy to return to stay here again.
Read More
Thomas
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Had a great stay, handy to everything we required.
Paul
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great room, good view and nice staff.
Barbara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was within walking distance to Pacific Fair and the Broadbeach Tavern where we had an excellent meal. Having Tom's Cafe on-site was handy too for breakfast. Would visit again. Very enjoyable!
tracy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Quite comfortable large room Accessible to transport shopping and dining
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very clean tidy and comfortable good location will be back.
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Easy after hours check-in. Great location. Walking distance to lots of places. Everything was as per the online photos.
Verified traveler
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great location and clean. The unit could do with a refurb.
Damon
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Excellent location and overall a great place to stay.
susan-louise
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This has to be one of the best places we've stayed at on the GC. The apartment was well appointed with absolutely everything you could possibly need, separate bedroom, livjng and dining area. Washing machine, dryer. Air conditioning and a lovely big balcony. The bed was large and extremely comfortable. The pool was private and lovely and warm with a hot tub. Really quiet rooms and we hardly saw anyone else around. I will be recommending this resort to everyone. Thank you for a relaxing and perfect stay.
Read More
Christopher
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Great place in a really good spot on the Gold Coast. Easy shopping, walking distance to the beach, on-site parking and a good shower / bath combo. Beds are good enough, not amazing but definitely not bad. I like this place and it’s a regular for me when I’m up this way for business. The spa and pool are definitely a nice touch although the timer on the spa bubbles gets a bit annoying because it is really short (like under 10 minutes!)
Read More
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Location
Katerina
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We stayed in 2 different appartments. Nice and convenient place to stay if you are into the rush of the city. Shopping mall, public transport and the beach are right there. Place was clean, bed comfortable, staff nice. Perfect clean pool and jacuzzi. Kitchens with ok equipment. Disappointed with every morning vacuuming “alarms” at 5 am or earlier on the ground level. I have asked the receptionist if the cleaning could be performed later and they said they will try and ask them to do it later however I don’t think they did as nothing has changed. We stayed with a baby and this wasn’t ideal. Also the amount of complementary dishwashing tablets and laundry detergent considering the length of our stay wasn’t sufficient considering I was meant to take care of clean towels myself.
Read More
Patricia
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Gym pool close to shops restaurants beach clean room great bed
Carol
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

liked it all, congratulations!
Robyn
icon-Leisure
Leisure
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Our stay at Neptune Resort was very good
Laura J
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Comfy beds. Clean today older style apartments.
Number of reviews per page
20
40