Quest On William

Service Apartment
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8.4
/10
Very Good
1,140 reviews

What Guests Say About Their Stay

Jose Karlo

10.0
/ 10
Stayed at Quest on William St and had a very smooth experience overall. The standout was Johnson at the front desk. From check-in through to parking, everything was handled clearly and efficiently. He was friendly, welcoming, and genuinely helpful. The way he explained parking and access made things easy straight away. There was also a minor issue with the washing machine, and he personally sorted it out immediately and was very apologetic about it. Working on a public holiday and still delivering that level of service says a lot. The room itself was spacious and clean on arrival. Bathroom was spotless and the water pressure was excellent. The living area was also a good size, which made the stay more comfortable. On-site parking is a big plus, especially in the CBD. The property is right in front of a tram stop, and the location is very convenient—walking distance to shops and restaurants. Overall, a solid stay, made even better by Johnson’s service. He’s a real asset to the team. We’ll definitely stay here again next time we’re in Melbourne.

Thomas

10.0
/ 10
Clean room, staff was attentive and helpful with hot water issue. 2 bed/2bath suite was a nice large size for 3 adults. The location was in a central location and within walking distance to many restaurants.

Tim

10.0
/ 10
Good size living space and furnishings. Close walk to mall/city centre. Handy corner for different tram routes. Staff were extremely helpful and genuinely nice.
In the Area
See Map
172 William Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000

Main Facilities

See more
Parking
WiFi
Elevator
Quest On William is a accommodation is located at Melbourne CBD.
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What's around Quest On William

172 William Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000
Discover More Places
Lobby Quest On William
Exterior 2 Quest On William

Discover More About Quest On William

General
Near Melbourne Central

Location
With a stay at Quest On William in Melbourne (Melbourne Central Business District), you'll be a 4-minute walk from Collins Street and 9 minutes by foot from Melbourne Central. This aparthotel is 0.6 mi (0.9 km) from Queen Victoria Market and 0.7 mi (1.1 km) from Marvel Stadium.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Collins Street - 0.3 km / 0.2 mi
Hardware Lane - 0.4 km / 0.2 mi
Flagstaff Gardens - 0.4 km / 0.3 mi
Flinders Lane - 0.5 km / 0.3 mi
Emporium Melbourne - 0.6 km / 0.4 mi
Bourke Street Mall - 0.7 km / 0.4 mi
SEA LIFE Melbourne - 0.7 km / 0.5 mi
Melbourne Central - 0.7 km / 0.5 mi
Southbank Promenade - 0.8 km / 0.5 mi
QV Centre - 0.9 km / 0.5 mi
Melbourne Town Hall - 0.9 km / 0.5 mi
Queen Victoria Market - 0.9 km / 0.6 mi
Marvel Stadium - 1.1 km / 0.7 mi
State Library of Victoria - 1.1 km / 0.7 mi
RMIT University - 1.1 km / 0.7 mi

The nearest airports are:
Melbourne, VIC (MEB-Essendon) - 16.1 km / 10 mi
Melbourne Airport (MEL) - 23.1 km / 14.3 mi
Avalon Airport (AVV) - 55.2 km / 34.3 mi

The preferred airport for Quest On William is Melbourne Airport (MEL).

Facilities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Melbourne? This aparthotel has 861 square feet (80 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Dining
Take advantage of the aparthotel's room service (during limited hours).

Rooms
Make yourself at home in one of the 45 air-conditioned rooms featuring kitchens with refrigerators and ovens. 45-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

All facilities in Quest On William

Entertainment Facility Quest On William
Entertainment Facility
Functional Hall Quest On William
Functional Hall
Lobby Quest On William
Lobby
Exterior Quest On William
Exterior
Bedroom Quest On William
Bedroom

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Express check-out
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Transportation

  • Secure parking
  • Limited parking

Connectivity

  • Free WiFi

General

  • Parking

Accessibilty

  • Disabled access friendly

Business Facilities

  • Conference rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Quest On William

Important Note
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00

  • Covered self parking fee: AUD 50 per night (in/out privileges)
  • Nearby parking fee: AUD 50 per night(755 ft away; open 24 hours)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Property uses a professional cleaning service, Contactless check-in is available

General Information

Popular Facilities
Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 10:00
Available rooms at Quest On William
45
Number of floors in Quest On William
14
Another facilities in Quest On William
Laundry service, Express check-in, Luggage storage, Express check-out, Concierge

Frequently asked question in Quest On William

What are available facilities at Quest On William?
There are top facilites at Quest On William such as Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Quest On William?
The standard check-in time at Quest On William is starting from From 14:00 while the latest check-out time is at Before 10:00
What is the star rating of Quest On William?
Quest On William is a 4.5-star hotel.
How many floors does Quest On William have?
Quest On William has 14 floors.
How many rooms are available at Quest On William?
Quest On William has 45 rooms in total.
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More Reviews from Other Guests in Quest On William

Overall Ratings & Reviews Quest On William

Traveloka (3)
Other sources (1,137)
8.4
Very Good
From 1,137 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

9.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quest On William

Number of reviews per page
20
40
Top reviews
VIVEK
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property middle of CBD walk to transport so very convenient easy to get around the room had a washer dryer etc and good size. Stayed here many times so it’s not luxurious but at the same time does a very respectable job and very functional.
Lloyd
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location and very accommodating.
Courtney
icon-
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

No hot water to room and I just got a sorry. Stayed for work so was disappointing I couldn’t shower
Steven
icon-
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The worst Quest i have stayed in, shabby room condition, poor and dirty bed, stains on couch... I won't be back
Nathan
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Neat and clean room. Great location
Jose Karlo
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Stayed at Quest on William St and had a very smooth experience overall. The standout was Johnson at the front desk. From check-in through to parking, everything was handled clearly and efficiently. He was friendly, welcoming, and genuinely helpful. The way he explained parking and access made things easy straight away. There was also a minor issue with the washing machine, and he personally sorted it out immediately and was very apologetic about it. Working on a public holiday and still delivering that level of service says a lot. The room itself was spacious and clean on arrival. Bathroom was spotless and the water pressure was excellent. The living area was also a good size, which made the stay more comfortable. On-site parking is a big plus, especially in the CBD. The property is right in front of a tram stop, and the location is very convenient—walking distance to shops and restaurants. Overall, a solid stay, made even better by Johnson’s service. He’s a real asset to the team. We’ll definitely stay here again next time we’re in Melbourne.
Read More
Brian
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Says it's sound proof but it's not. Terrible sleep, I can here other units when someone is doing shower and noise. Street noise can be heard too. Some apartment/hotels don't advertise they're soundproof but they are actually. Quest at Williams had to but it's not. If you want good sleep stay away from this hotel.
Mylie
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff were fantastic and location was perfect. That aside, the room
Kerry
icon-with Children
with Children
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location close to city centre and trams.
Clayton
icon-Family
Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff were great. Parking was very tight and hard to get in and out. Location is excellent. Room Was ok but mattresses were (for us) uncomfortable. Room was clean.
Renato
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very good point
Michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Clean room, conveniently located. Staff were very helpful and friendly.
Erickson
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very clean room.
Leanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Everything was great for a short stay.
Yuen ting
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Room is clean, staff are nice, goood stay
Rachael
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Room not as described. I had a rather rude encounter with the receptionist when I tried to address this issue. The ‘balcony’ was a narrow metal platform – absolutely filthy, and a totally unusable space. Windows were filthy. No fly screen doors so we were unable to have the doors or windows open for fresh air. In any event, we were positioned near some skip bins, which provided plenty of stench and flies when we had the doors open for a few minutes. Toilet in the ensuite was grotty, and a foul smell emanated from the drain. I expected more from Quest, considering the money we paid for the executive two bedroom apartment. Good proximity to the City and tram lines.
Read More
Linda
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great location. Friendly staff.
Louise
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Clean large room, comfortable beds.
Nicole
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Car park pokey Room was great
Ann-Margaret
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Daily towel change & amenities topped up although did run out of small cartons of milk on Sunday with no delivery until start of week. We were upgraded to a 2 bedroom apartment with sofa bed in lounge for 2 of us however only 1 mirror in entire apartment located in the bathroom. Glad there weren't 4 or 6 sharing as the mirror steamed up in the shower. Best shower I have come across in a hotel and great location to access Melbourne.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Quest On William

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Quest On William

Traveloka (3)
Other sources (1,137)
8.4
Very Good
From 1,137 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

9.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quest On William

Number of reviews per page
20
40
Top reviews
VIVEK
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property middle of CBD walk to transport so very convenient easy to get around the room had a washer dryer etc and good size. Stayed here many times so it’s not luxurious but at the same time does a very respectable job and very functional.
Lloyd
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location and very accommodating.
Courtney
icon-
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

No hot water to room and I just got a sorry. Stayed for work so was disappointing I couldn’t shower
Steven
icon-
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The worst Quest i have stayed in, shabby room condition, poor and dirty bed, stains on couch... I won't be back
Nathan
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Neat and clean room. Great location
Jose Karlo
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Stayed at Quest on William St and had a very smooth experience overall. The standout was Johnson at the front desk. From check-in through to parking, everything was handled clearly and efficiently. He was friendly, welcoming, and genuinely helpful. The way he explained parking and access made things easy straight away. There was also a minor issue with the washing machine, and he personally sorted it out immediately and was very apologetic about it. Working on a public holiday and still delivering that level of service says a lot. The room itself was spacious and clean on arrival. Bathroom was spotless and the water pressure was excellent. The living area was also a good size, which made the stay more comfortable. On-site parking is a big plus, especially in the CBD. The property is right in front of a tram stop, and the location is very convenient—walking distance to shops and restaurants. Overall, a solid stay, made even better by Johnson’s service. He’s a real asset to the team. We’ll definitely stay here again next time we’re in Melbourne.
Read More
Brian
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Says it's sound proof but it's not. Terrible sleep, I can here other units when someone is doing shower and noise. Street noise can be heard too. Some apartment/hotels don't advertise they're soundproof but they are actually. Quest at Williams had to but it's not. If you want good sleep stay away from this hotel.
Mylie
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff were fantastic and location was perfect. That aside, the room
Kerry
icon-with Children
with Children
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location close to city centre and trams.
Clayton
icon-Family
Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff were great. Parking was very tight and hard to get in and out. Location is excellent. Room Was ok but mattresses were (for us) uncomfortable. Room was clean.
Renato
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very good point
Michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Clean room, conveniently located. Staff were very helpful and friendly.
Erickson
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very clean room.
Leanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Everything was great for a short stay.
Yuen ting
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Room is clean, staff are nice, goood stay
Rachael
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Room not as described. I had a rather rude encounter with the receptionist when I tried to address this issue. The ‘balcony’ was a narrow metal platform – absolutely filthy, and a totally unusable space. Windows were filthy. No fly screen doors so we were unable to have the doors or windows open for fresh air. In any event, we were positioned near some skip bins, which provided plenty of stench and flies when we had the doors open for a few minutes. Toilet in the ensuite was grotty, and a foul smell emanated from the drain. I expected more from Quest, considering the money we paid for the executive two bedroom apartment. Good proximity to the City and tram lines.
Read More
Linda
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great location. Friendly staff.
Louise
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Clean large room, comfortable beds.
Nicole
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Car park pokey Room was great
Ann-Margaret
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Daily towel change & amenities topped up although did run out of small cartons of milk on Sunday with no delivery until start of week. We were upgraded to a 2 bedroom apartment with sofa bed in lounge for 2 of us however only 1 mirror in entire apartment located in the bathroom. Glad there weren't 4 or 6 sharing as the mirror steamed up in the shower. Best shower I have come across in a hotel and great location to access Melbourne.
Read More
Number of reviews per page
20
40