Reef Resort Motel

Others
7.6
/10
Pleasant
312 reviews

What Guests Say About Their Stay

bruce
10.0
/ 10
You get what you pay for. I did not expect the resort to be in such disrepair and to be so noisy. The traffic from the highway is constant and you hear every plane take off. The on site secure parking is very tight and it is difficult to manoeuvre a big vehicle around. Next time I will do more research and pay more money for a more comfortable and quiet location.
Raelene
10.0
/ 10
it is convenient to where I wanted to go around Mackay. Friendly staff, happy to help.
Beck
10.0
/ 10
Easy access, walking distance to Dragon Magic Asian Takeaway. Good water pressure in the shower. Reception were friendly and helped out with some cutlery for us
In the Area
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166-170 Nebo Road, Mackay, Queensland, Australia, 4740

Main Facilities

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Restaurant
Swimming Pool
Parking
WiFi
Reef Resort Motel is located in area / city Mackay.
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166-170 Nebo Road, Mackay, Queensland, Australia, 4740
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Discover More About Reef Resort Motel

Location


Reef Resort Motel is located in area / city Mackay.

About Reef Resort Motel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Savor your favorite dishes with special cuisines from Reef Resort Motel exclusively for you.

Reef Resort Motel is a accommodation with great comfort and excellent service according to most accommodation's guests.

Enjoy luxurious treats and incomparable experience by staying at Reef Resort Motel.

All facilities in Reef Resort Motel

Others Reef Resort Motel
Others

Hotel Services

  • Luggage storage
  • Front desk
  • Newspaper in lobby
  • Laundry service

General

  • Banquet
  • Smoking area
  • Parking

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box

Things to Do

  • Outdoor pool
  • Pool sun loungers

Transportation

  • Bus/truck parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Reef Resort Motel

Important Note
  • Fee for full breakfast: approximately AUD 10.00 to 35.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 8:30 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 11.0 per night
  • Rollaway bed fee: AUD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 10:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 10:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Reef Resort Motel
35
Another facilities in Reef Resort Motel
Luggage storage, Front desk, Newspaper in lobby, Laundry service, Banquet

Frequently asked question in Reef Resort Motel

What are available facilities at Reef Resort Motel?
There are top facilites at Reef Resort Motel such as Restaurant, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Reef Resort Motel?
The standard check-in time at Reef Resort Motel is starting from From 14:00 while the latest check-out time is at Before 10:00
Does Reef Resort Motel provide breakfast?
Yes, Reef Resort Motel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Reef Resort Motel

Traveloka (1)
Other sources (312)
7.6
Pleasant
From 312 reviews
Cleanliness

7.6

Room Comfort

7.4

Service and Facilites

7.8

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Traveler Reviews Reef Resort Motel

Number of reviews per page
20
40
Top reviews
Keith
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was dated within, broken fittings including fridge. Bed was clean.
Dean
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Friendly staff and clean room
Debra
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

My Daughter checked in as I was on a flight. Upon check in she a was told by the very unpleasant receptionist that my 3 year old grandson wasn’t on the booking and she would have to sign a declaration, which she did, to agree to that, when in fact he was on the booking. I sorted the issue out with him over the phone but my daughter and her son stayed at a friends house as she was made feel like she had done something wrong. There was tea, coffee and sugar but no milk for a cup of tea. There was a large hole in the towel. I would never stay there or recommend it to anyone.
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Carlene
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

No spare pillows couldn’t turn the hot water tap on the when we did we couldn’t turn it off dripped non stop all night
Alexander
icon-Leisure
Leisure
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Cheap and nasty….. handy work done by owners and it’s easy to tell. The “buffet” was pretty much their family dining room. This place needs a good hard look at itself as I wouldn’t even pay the $135 that I did. More like a $70/night place. Dirt, mould and stains from previous people staying as well as linens smelt like they weren’t washed properly.
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bruce
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

You get what you pay for. I did not expect the resort to be in such disrepair and to be so noisy. The traffic from the highway is constant and you hear every plane take off. The on site secure parking is very tight and it is difficult to manoeuvre a big vehicle around. Next time I will do more research and pay more money for a more comfortable and quiet location.
Read More
Raelene
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

it is convenient to where I wanted to go around Mackay. Friendly staff, happy to help.
Ross William
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

.
David
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Room was not cleaned during my stay
Dannielle
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Good
Sarah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

.
Mark
icon- Family
Family
6.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Free wifi but can’t used
Phillip
icon-Leisure
Leisure
8.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Great room, a couple of small issues, no plug for the bathroom sink also no door handle to close the shower screen when i hopped in the shower. A in all. A very good place to stay.
Maybo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Good
Dan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

.
Rodney
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Friendly reception very cleanand convenient to local shops
Matthew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Like - Central location, easy access Dislike - update if linen and room could do with an update.
Tracey
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

I don't mind dated and tired in this price range ($109) as long as it's clean. Unfortunately this wasn't the case here. Toilet and shower were in need of a really good clean. No maintenance - the soap rack was hanging off in the shower which could have been easily fixed. We booked for 3 people, only 2 towels provided. No hairdryer. Uncomfortable beds with no extra pillows or blankets. Real improvement needed here.
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Heather
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

The property very dated curtains had holes no crockery and went to reception to get some was told see the man in number 5 seriously very poor service.
Hazel
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Disappointing to see the ceiling of the bathroom covered in mould. I will be requesting a refund from the manager later today. It’s very sad to see that the property is not maintained to Australian standards. I have photographed this also for reference.
Number of reviews per page
20
40

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Others 4 Reef Resort Motel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.