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Reef Resort Villas Port Douglas
Apartments
8.0
/10
Very Good
749 reviews
What Guests Say About Their Stay
Jacki
10.0
/ 10
We loved staying here. Our kids loved the cave under the waterfall and great accomodation. We had enough space and only 5 minutes into town. Had the best week here!
Ashok
10.0
/ 10
A great place to stay with handy location & faclities,front desk staff were very helpful
Mr Patrick
10.0
/ 10
Truly an excellent place, the owners didnt hesistate to put the best building materials into the villa. There are at least 5 to 6 towel hangers in bathroom. No stinginess there. The architect did an amazing job making a 2 BR villa look big, and on our first entry we said "wow". The swimming pool was special with lots of little spa like sections, all connected to main section, people can sit around and chat with separate privacy. An 11 am check out time gave us a lovely relaxed last morning. We still checked out at 930 am as habit, but knowing it's 11 am, we didn't feel any rush packing up. An 11am check out time for such a large 2 storey 2BR villa to clean before next customers'check-in at 2 pm, this really gives all the other hotels/motels a tough act to follow.
In the Area
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121 Port Douglas Road, Port Douglas, Queensland, Australia, 4877
Main Facilities
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Swimming Pool
Restaurant
WiFi
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Available Room Types in Reef Resort Villas Port Douglas
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Per room per night (excl. taxes & fees)
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Reef Resort Villas Port Douglas Address: Map & Location
121 Port Douglas Road, Port Douglas, Queensland, Australia, 4877
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Discover More About Reef Resort Villas Port Douglas
Location
Reef Resort Villas Port Douglas is a apartment in a good neighborhood, which is located at Port Douglas.
About Reef Resort Villas Port Douglas
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The apartment’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Savor your favorite dishes with special cuisines from Reef Resort Villas Port Douglas exclusively for you.
Get precious and unforgettable moment during your stay at Reef Resort Villas Port Douglas.
All facilities in Reef Resort Villas Port Douglas
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
Hotel Services
- Tours
- Luggage storage
- Front desk
- Laundry service
Things to Do
- Outdoor pool
- Garden
- Pool sun loungers
General
- Parking
- Terrace
Sports and Recreations
- Game room
- Fitness center
Family-friendly Facilities
- Children pool
Food and Drinks
- Bar
Transportation
- Area shuttle with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in Reef Resort Villas Port Douglas
Important Note
- Airport shuttle fee: AUD 112 per person (roundtrip)
- Airport shuttle fee per child: AUD 56 (roundtrip), (from 2 to 11 years old)
- Late check-out is available for a fee (subject to availability)
- Housekeeping is available for an additional fee
- Crib (infant bed) fee: AUD 90.0 per week
- Rollaway bed fee: AUD 60.0 per night
- Credit card charges are subject to a surcharge of 1.05 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 4:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
The following facilities are closed seasonally each year. They will be closed from November 1 to November 12:
- Dining venue(s)
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Available rooms at Reef Resort Villas Port Douglas | 73 |
Number of floors in Reef Resort Villas Port Douglas | 2 |
Another facilities in Reef Resort Villas Port Douglas | Others, Smoke-free area, Safety deposit box, Coffee shop, Tours |
Frequently asked question in Reef Resort Villas Port Douglas
What are available facilities at Reef Resort Villas Port Douglas?
There are top facilites at Reef Resort Villas Port Douglas such as Swimming Pool, Restaurant, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Reef Resort Villas Port Douglas?
Check-in time at Reef Resort Villas Port Douglas is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Reef Resort Villas Port Douglas?
Reef Resort Villas Port Douglas is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Reef Resort Villas Port Douglas have?
Reef Resort Villas Port Douglas has 2 floors.
How many rooms are available at Reef Resort Villas Port Douglas?
Reef Resort Villas Port Douglas has 73 rooms in total.
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More Reviews from Other Guests in Reef Resort Villas Port Douglas
Other sources (749)
8.0
Very Good
From 749 reviews
Cleanliness
7.8
Room Comfort
7.6
Location
8.0
Service and Facilites
8.0
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Traveler Reviews Reef Resort Villas Port Douglas
Number of reviews per page
20
40
Top reviews
Satunya
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Aircondition in main bedroom not cold .Blow only wind
Jacki
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
We loved staying here. Our kids loved the cave under the waterfall and great accomodation. We had enough space and only 5 minutes into town. Had the best week here!
Ashok
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
A great place to stay with handy location & faclities,front desk staff were very helpful
Sandra
Friends and Family
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Overall the accommodation was good and comfortable.
Kyle
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Great accommodation in a quiet location.
Mr Patrick
Leisure Family
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Truly an excellent place, the owners didnt hesistate to put the best building materials into the villa. There are at least 5 to 6 towel hangers in bathroom. No stinginess there. The architect did an amazing job making a 2 BR villa look big, and on our first entry we said "wow". The swimming pool was special with lots of little spa like sections, all connected to main section, people can sit around and chat with separate privacy. An 11 am check out time gave us a lovely relaxed last morning. We still checked out at 930 am as habit, but knowing it's 11 am, we didn't feel any rush packing up. An 11am check out time for such a large 2 storey 2BR villa to clean before next customers'check-in at 2 pm, this really gives all the other hotels/motels a tough act to follow.
Read More
Bridget
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
We thought it was a good value for our money.
Jacqui
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Reef Villas for the price was perfect for us. Quiet, not too far from town.
Villa was clean and nicely presented, bed comfy area surrounding villa clean.
It is an old resort that could do with more $$ spent on entry and the back villas.
The pool area was Fabulous, We enjoyed relaxing each afternoon in the warm waters.
Alison
Leisure Family
2.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
One of the worst experiences we have ever had as a family. No hot water for the first day. The manager didn’t believe us. Finally sent a plumber the next day. Fixed the hot water service. We asked to change villas which we did on the 3rd day as the original villa was disgusting. But when we moved to the next villa we found this wasn’t any better!!!
Heavy mould throughout the property.
- Fire blanket and fire extinguishers that have not been inspected since 2017 (legally must be inspected every 6 months).
- Smoke alarms not inspected since 2021.
- No test and tag on any electrical appliances throughout the property.
- Rodent droppings throughout Villa.
- Dead frog found within the Villa (not recent as it was heavily decomposed)
- Bed bugs through bedding.
- Inadequate bedding for weather conditions to which they refused to give us extra blankets and to use the air con, which only had a cold setting and was told by the worker that they only have a few cold nights like this. So deal with it or go buy your own.
- Rising damp on buildings due to encroachment of damp proof course.
- Rusted outdoor settings.
- Plumber also mentioned some items not to code in the original Coral Villa.
- Room cleanliness overall was poor.
And one of the RUDEST managers we have ever come across.
DO NOT STAY HERE. AVOID AT ALL COSTS.
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Coral
Leisure with Friends
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
The accommodation was great and the staff at reception were fabulous, accommodating, helpful and knowledge on the local area and all thing touristy. Nothing was a problem.
The only little issue was my travelling partner was unable to access SBS On Demand or iview (but that may have been due to our "technology IQ"
Doreen
Leisure Family
8.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Nice and quiet and relaxing 👍
Rhonda
Leisure with Partner
6.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Pool was great. Accommodation was spacious but in need of an update. Bathroom not in very good state, mould in grouting, water from shower went all over the floor, water from bathroom tap sprayed everywhere.
Judith
6.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
2bedroom apartment was spacious but very shabby and not clean on arrival
Verified traveler
Friends and Family
8.0
/10
Reviewed 61 week(s) ago
Hotels.com verified review
The room was spacious, and had everything we needed. Pool area a little dated and could do with some maintenance. Overall very happy witth the Villa stay.
Verified traveler
Friends and Family
6.0
/10
Reviewed 61 week(s) ago
Hotels.com verified review
The front office is hardly open and very basic amenities and food options. The apartments are quite dated and could do with a touch up of walls and cupboards However overall quite clean. The pool is lots of fun. The hotel request that you empty your bins and do your dishes prior to leaving.
Verified traveler
Friends and Family
6.0
/10
Reviewed 61 week(s) ago
Hotels.com verified review
The front office is hardly open and has very basic amenities and food options. The apartments are quite dated and could do with a touch up. Overall quite clean though. The pool is lots of fun for kids. They request that you empty your bins and do your dishes prior to leaving.
Beth
Leisure Family
6.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Port Douglas is absolutely stunning. The local area - bars, beaches, reefs and rainforest are incredible.
Like lots of other reviewers have commented, the villas at Reef resort are privately owned - so it's a bit of a lottery re whether you have a well maintained or run down villa.
What I liked: The pool at Reef Resort is awesome and the staff were fabulous too. I would give these elements 4 stars.
What I didn't like: Our villa was quite run down, lounges were quite dirty and furnishing were very basic. No exhaust fans in the bathrooms, no oven, no basic supplies like a cutting board! I would give our villa 2 stars.
So overall 3 stars for a mixed experience.
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Erica
Leisure Family
8.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Nice stay. Very comfortable except for the pull out bed! Way too small.
Seng Wei
Friends and Family
10.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
Amazing stay! Enjoyed it. Very nice villa and amazing pool.
Verified traveler
Friends and Family
10.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
We had an awesome stay here. The girls lace was spotless. The surroundings were clean and quiet. We had some maintenance issue with one of the light switch, which when mentioned to the receptionist, was tended to very promptly.
My only qualm is that the restaurant on the premises had absolutely no vegetarian options on the menu except for chips. Not even a Margherita pizza, in their pizza menu.
Read More
Number of reviews per page
20
40
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