Shadow Play Melbourne by Peppers

Hotels
8.8
/10
Very Good
222 reviews

What Guests Say About Their Stay

Rp
10.0
/ 10
Brilliant Hotel. Centrally located. I'm so happy with the services that Ashleigh provided me as my flight was late, accommodated me with check out & gave me access to the library to complete my work. She is an absolute asset to you! Thanks Ash! Will definitely see your Hotel again.
Bill
10.0
/ 10
The accommodation was excellent, separate lounge, kitchen/dining areas with one bedroom and bathroom. All at a very reasonable price and in an excellent location.
Neta Ellen Ivy
10.0
/ 10
Very happy with stay!,room clean quiet and staff very helpful! Only complaint was the room delivery for breakfast which was quite speedy but unfortunately not hot!
In the Area
See Map
308 320 City Road, Southbank, Melbourne, Victoria, Australia, 3000

Main Facilities

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Swimming Pool
Parking
WiFi
Staying at Shadow Play Melbourne by Peppers is a good choice when you are visiting Southbank. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Shadow Play Melbourne by Peppers Address: Map & Location

308 320 City Road, Southbank, Melbourne, Victoria, Australia, 3000
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Location


Staying at Shadow Play Melbourne by Peppers is a good choice when you are visiting Southbank.

About Shadow Play Melbourne by Peppers

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Shadow Play Melbourne by Peppers.

All facilities in Shadow Play Melbourne by Peppers

Others Shadow Play Melbourne by Peppers
Others

Hotel Services

  • Express check-out
  • Laundry service

Transportation

  • Parking with surcharge

General

  • Swimming pool

Public Facilities

  • WiFi in public area

Accommodation Policy & General Information in Shadow Play Melbourne by Peppers

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 10:00
Number of floors in Shadow Play Melbourne by Peppers
9
Another facilities in Shadow Play Melbourne by Peppers
Express check-out, Laundry service, Parking with surcharge, Swimming pool, WiFi in public area

Frequently asked question in Shadow Play Melbourne by Peppers

What are available facilities at Shadow Play Melbourne by Peppers?
There are top facilites at Shadow Play Melbourne by Peppers such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Shadow Play Melbourne by Peppers?
Check-in time at Shadow Play Melbourne by Peppers is staring from From 14:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Shadow Play Melbourne by Peppers?
Shadow Play Melbourne by Peppers is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Shadow Play Melbourne by Peppers have?
Shadow Play Melbourne by Peppers has 9 floors.
Does Shadow Play Melbourne by Peppers provide parking?
Yes, Shadow Play Melbourne by Peppers provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Shadow Play Melbourne by Peppers

8.8
Very Good
From 222 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shadow Play Melbourne by Peppers

Number of reviews per page
20
40
Top reviews
Jordan
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely staff, great breakfast. Room was perfect along with the amenities.
Bill
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Price, room was always cold, Water was cold. In house restaurant had very poor choice. In general, very poor hotel for price, certainly woundnt stay again
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Good location, apartment for a family was on the small side but we managed ok. Hot water system was impossible to regulate, other than that it was a pleasant stay.
Ryan
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Fantastic accommodation convenient location and easy to get around
Rp
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Brilliant Hotel. Centrally located. I'm so happy with the services that Ashleigh provided me as my flight was late, accommodated me with check out & gave me access to the library to complete my work. She is an absolute asset to you! Thanks Ash! Will definitely see your Hotel again.
Verified traveler
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I was excited to be staying at Peppers for a weekend. Things started poorly as at check in they couldn’t take a digital card - surprising in 2025. Then they informed us that room cards are 20 dollars if lost - a lot for a piece of cardboard … ok but not what any other hotel does. Then they gave us our room (see pic). A “deluxe” room with not a foot clearance around the queen bed - not enough room for a suitcase. Personally, I find this deceptive conduct when you compare it to the deluxe room pictures on their ads. Bait and switch. Fortunately we were looking forward to the hot pool in the building which is the number 1 reason we booked the room. It was ‘Closed for maintenance’ and they were not fixing it on a weekend … better to inconvenience guests than spend a little extra to do maintenance on a weekend I guess. Overall the experience was unnecessarily disappointing and I would certainly stay at other places that offer more for the same price.
Read More
Susan
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location, terrific amenities. Helpful staff.
Kellie
icon-Business
Business
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Nice convenient hotel sloth mould in the shower
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Great 2 bedroom apartment. Great location
Martin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great stay with my family
Ryan
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Room was spacious and clean. Hotel is in good walkable distance from Southbank/Crown area and has a tram stop out the front. Supermarket very close by. Unfortunately, pre-stay communication was poor and check-in was very lengthy.
Bill
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The accommodation was excellent, separate lounge, kitchen/dining areas with one bedroom and bathroom. All at a very reasonable price and in an excellent location.
Derek
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

On arrival the entrance was not what I expected for a hotel entrance then the reception guy was on the phone dealing with another customer so had to wait some time to check in despite there being more staff on the bar next to the reception not serving anyone then another person arrived to check us in and they did say we had been upgraded from our original booking however we had a two bedroom apartment rather then the one bedroom I had booked but we were on the corner of a very busy intersection roadway and opposite a tram line with the motorway visible and at room height so not sure it was an upgrade the swimming pool Was not what I had expected but the pictures don’t show the traffic noise BUT on the positive a very good chap called Robbie who was not a regular worker at this hotel was very helpful when I couldn’t order a delivery pizza from my phone he help by not only ordering it but he even delivered it to my room when it arrived at reception you need more Robbie’s working at the hotel
Read More
Lucas
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The staff were excellent. However the enclosed patio which states no smoking stank of cigarette smoke which stirred up my daughters asthma and the shower was very mouldy. Great location 3 minutes walk to the crown and Southbank breakfast was sufficient and excellent barista coffee which was additional on top of breakfast
Neta Ellen Ivy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Very happy with stay!,room clean quiet and staff very helpful! Only complaint was the room delivery for breakfast which was quite speedy but unfortunately not hot!
Basilios
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Very nice modern apartment and great location close to crown casino and southbank.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Located behind Crown. Easy walk to crown restaurants but a 20min walk to CBD. Room was comfortable. No storage cupboards and room space tight for suitcases. Coffee machine, washing machine and dryer provided.
Molydaya
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

On arrival there were no slippers, bottle water, bathroom amenities such as toothbrush & toothpaste, shower cap. Also called reception 4 times and no answer until the 5th call. Called up housekeeping no answer as well, I needed new towels unfortunately had to use the same ones because no one answered my calls or even returned my calls. Will explore other hotels.. thanks.
Read More
Fiona
icon-Business
Business
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Room was clean and comfortable enough. The air conditioning is only in the living room so the bedroom was hot. The front desk staff were not very friendly upon checkout and seemed like they didn’t want to be there.
JAKE
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

great location and would stay again only gripe is the couch is not comfortable ( so hard) so you couldn't sit and watch TV at the end of the day . Its on a main road so a tad noisy but that didn't bother us
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Shadow Play Melbourne by Peppers

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 222 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shadow Play Melbourne by Peppers

Number of reviews per page
20
40
Top reviews
Jordan
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely staff, great breakfast. Room was perfect along with the amenities.
Bill
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Price, room was always cold, Water was cold. In house restaurant had very poor choice. In general, very poor hotel for price, certainly woundnt stay again
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Good location, apartment for a family was on the small side but we managed ok. Hot water system was impossible to regulate, other than that it was a pleasant stay.
Ryan
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Fantastic accommodation convenient location and easy to get around
Rp
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Brilliant Hotel. Centrally located. I'm so happy with the services that Ashleigh provided me as my flight was late, accommodated me with check out & gave me access to the library to complete my work. She is an absolute asset to you! Thanks Ash! Will definitely see your Hotel again.
Verified traveler
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I was excited to be staying at Peppers for a weekend. Things started poorly as at check in they couldn’t take a digital card - surprising in 2025. Then they informed us that room cards are 20 dollars if lost - a lot for a piece of cardboard … ok but not what any other hotel does. Then they gave us our room (see pic). A “deluxe” room with not a foot clearance around the queen bed - not enough room for a suitcase. Personally, I find this deceptive conduct when you compare it to the deluxe room pictures on their ads. Bait and switch. Fortunately we were looking forward to the hot pool in the building which is the number 1 reason we booked the room. It was ‘Closed for maintenance’ and they were not fixing it on a weekend … better to inconvenience guests than spend a little extra to do maintenance on a weekend I guess. Overall the experience was unnecessarily disappointing and I would certainly stay at other places that offer more for the same price.
Read More
Susan
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location, terrific amenities. Helpful staff.
Kellie
icon-Business
Business
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Nice convenient hotel sloth mould in the shower
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Great 2 bedroom apartment. Great location
Martin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great stay with my family
Ryan
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Room was spacious and clean. Hotel is in good walkable distance from Southbank/Crown area and has a tram stop out the front. Supermarket very close by. Unfortunately, pre-stay communication was poor and check-in was very lengthy.
Bill
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The accommodation was excellent, separate lounge, kitchen/dining areas with one bedroom and bathroom. All at a very reasonable price and in an excellent location.
Derek
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

On arrival the entrance was not what I expected for a hotel entrance then the reception guy was on the phone dealing with another customer so had to wait some time to check in despite there being more staff on the bar next to the reception not serving anyone then another person arrived to check us in and they did say we had been upgraded from our original booking however we had a two bedroom apartment rather then the one bedroom I had booked but we were on the corner of a very busy intersection roadway and opposite a tram line with the motorway visible and at room height so not sure it was an upgrade the swimming pool Was not what I had expected but the pictures don’t show the traffic noise BUT on the positive a very good chap called Robbie who was not a regular worker at this hotel was very helpful when I couldn’t order a delivery pizza from my phone he help by not only ordering it but he even delivered it to my room when it arrived at reception you need more Robbie’s working at the hotel
Read More
Lucas
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The staff were excellent. However the enclosed patio which states no smoking stank of cigarette smoke which stirred up my daughters asthma and the shower was very mouldy. Great location 3 minutes walk to the crown and Southbank breakfast was sufficient and excellent barista coffee which was additional on top of breakfast
Neta Ellen Ivy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Very happy with stay!,room clean quiet and staff very helpful! Only complaint was the room delivery for breakfast which was quite speedy but unfortunately not hot!
Basilios
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Very nice modern apartment and great location close to crown casino and southbank.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Located behind Crown. Easy walk to crown restaurants but a 20min walk to CBD. Room was comfortable. No storage cupboards and room space tight for suitcases. Coffee machine, washing machine and dryer provided.
Molydaya
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

On arrival there were no slippers, bottle water, bathroom amenities such as toothbrush & toothpaste, shower cap. Also called reception 4 times and no answer until the 5th call. Called up housekeeping no answer as well, I needed new towels unfortunately had to use the same ones because no one answered my calls or even returned my calls. Will explore other hotels.. thanks.
Read More
Fiona
icon-Business
Business
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Room was clean and comfortable enough. The air conditioning is only in the living room so the bedroom was hot. The front desk staff were not very friendly upon checkout and seemed like they didn’t want to be there.
JAKE
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

great location and would stay again only gripe is the couch is not comfortable ( so hard) so you couldn't sit and watch TV at the end of the day . Its on a main road so a tad noisy but that didn't bother us
Number of reviews per page
20
40