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- Hotel in Sheraton Grand Mirage Resort, Gold Coast
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Sheraton Grand Mirage Resort, Gold Coast
Hotels
8.4
/10
Very Good
978 reviews
What Guests Say About Their Stay
Corinne
10.0
/ 10
The service reflects on the very long wait for ordered drinks, in the bar especially but also at breakfast
John
10.0
/ 10
I liked the fruit and energy gels laid out on the morning of the race for the runners in the GC Marathon events. Much appreciated.
Rowena
10.0
/ 10
Absolutely stunning property, the rooms were big and clean, the staff loved working there, everyone was happy, the food was drink, the resort it self was amazing! We even bumped into locals who were staying as guests who said it was the best resort on the Gold Coast!
In the Area
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71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia, 4217
Main Facilities
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This accommodation offers:
Outdoor pool
Private beach
Poolside bar
Poolside bar
Bar
Children pool
Private beach nearby
Laundry service
Restaurant
Luggage storage
Elevator
Garden
Fitness center
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Available Room Types in Sheraton Grand Mirage Resort, Gold Coast
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Sheraton Grand Mirage Resort, Gold Coast Address: Map & Location
71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia, 4217
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Discover More About Sheraton Grand Mirage Resort, Gold Coast
Location
Sheraton Grand Mirage Resort, Gold Coast is a hotel in a good neighborhood, which is located at Main Beach.
About Sheraton Grand Mirage Resort, Gold Coast
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sheraton Grand Mirage Resort, Gold Coast exclusively for you.
Sheraton Grand Mirage Resort, Gold Coast is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Sheraton Grand Mirage Resort, Gold Coast.
All facilities in Sheraton Grand Mirage Resort, Gold Coast
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Outdoor pool
- Poolside bar
- Private beach
- Picnic area
- Garden
- Beach towel
- Private beach nearby
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
General
- Banquet
- Ballroom
- Parking (surcharge)
- Terrace
Food and Drinks
- Bar
- Poolside bar
- Breakfast
Business Facilities
- Meeting rooms
- Business center
- Conference rooms
Family-friendly Facilities
- Children pool
Transportation
- Limo or town car service
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Sheraton Grand Mirage Resort, Gold Coast
Important Note
- Fee for English breakfast: approximately AUD 25.00 to 52.00 for adults, and AUD 20.00 to 50.00 for children
- Self parking fee: AUD 20.00 per day (in/out privileges)
- Late check-out fee: AUD 100 (subject to availability)
- Rollaway bed fee: AUD 75.0 per night
- Credit card charges are subject to a surcharge of 1.95 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 150 per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sheraton Grand Mirage Resort, Gold Coast | 295 |
Number of floors in Sheraton Grand Mirage Resort, Gold Coast | 3 |
Another facilities in Sheraton Grand Mirage Resort, Gold Coast | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in Sheraton Grand Mirage Resort, Gold Coast
What Time is Check In & Check Out at Sheraton Grand Mirage Resort, Gold Coast?
Check-in time at Sheraton Grand Mirage Resort, Gold Coast is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Sheraton Grand Mirage Resort, Gold Coast provide breakfast?
Yes, Sheraton Grand Mirage Resort, Gold Coast provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Sheraton Grand Mirage Resort, Gold Coast?
Sheraton Grand Mirage Resort, Gold Coast is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Sheraton Grand Mirage Resort, Gold Coast have?
Sheraton Grand Mirage Resort, Gold Coast has 3 floors.
How many rooms are available at Sheraton Grand Mirage Resort, Gold Coast?
Sheraton Grand Mirage Resort, Gold Coast has 295 rooms in total.
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More Reviews from Other Guests in Sheraton Grand Mirage Resort, Gold Coast
Overall Ratings & Reviews Sheraton Grand Mirage Resort, Gold Coast
Other sources (978)
8.4
Very Good
From 978 reviews
Cleanliness
8.6
Room Comfort
8.8
Location
10.0
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
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Traveler Reviews Sheraton Grand Mirage Resort, Gold Coast
Number of reviews per page
20
40
Top reviews
Trinh
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Thehotel is a bit outdated and staff are not that friendly. They don't tell you much about dining options and prices.
She did tell us about the Happy Hour between 4-5pm but didn't say how much per drink. We just assumed that drnks are half price or at least at reduced prize.
We had a margaritas which doesn't taste anything like it and a glass of red wine. When we checked out, we were charged full price. I asked the manager and she said oh its already at a discounted price because normally it's $31 per drink. So that means $26 for the margaritas and $14 for the wine. She said she'll check and will charge accordingly. They sent us an email and still charge us $40 plus credit card fee of over $3. I looked on their website and they normally charge $26 for a margaritas.
Thats absolutely disgusting.
I wouldn't recommend this hotel at all.
Read More
Corinne
Business and Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The service reflects on the very long wait for ordered drinks, in the bar especially but also at breakfast
Simonette
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This is our second time we stayed here. 16 years apart.
This time, we got a 2 QB room and the bed is two steps away from the main door.
Stayed for 4 nights. We had 2 adult and 1 teenager, very stingy in supplying ear buds and lotions. 3 Ear bud pieces for 3 people for 4 nights. I even had to asked for more lotion cause 1 little tube is apparently enough for 3 people for 4 nights!
Windows needs cleaning. The facilities are beautifully set as usual. Parking on the streets are just as good and easy. Save yourself parking fee
Read More
Nima
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property (rooms) is old but in fair condition , the hotel restaurant is overpriced, and the overall value for money was not great, I think you can find a better hotel/resort at the same or lower price
Nicole
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Overall the property was ok however the lunch at the pool bar was very poor. I ordered an Indonesian chicken salad which consisted of two tenderloins and half a cos lettuce with a bit of carrot. No dressing and not enough chicken for amount if lettuce. Very poor.
Shopping across the bridge is poor as most shops vacant .
John
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I liked the fruit and energy gels laid out on the morning of the race for the runners in the GC Marathon events. Much appreciated.
Rowena
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Absolutely stunning property, the rooms were big and clean, the staff loved working there, everyone was happy, the food was drink, the resort it self was amazing! We even bumped into locals who were staying as guests who said it was the best resort on the Gold Coast!
Greg
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Dated and needs updating
Pauline
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The staff very friendly especially in the restaurant.
Cheryl
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Amazing staff amazing food amazing service
Peter
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Rundown and in urgent need of renovation. Fridge frozen solud then leakinging onto carpet when temp
WENDY
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
An overnight stay in town after celebrating with friends. Great access, lovely room, wonderful facilities
Heath
Business
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Great place to relax. I stayed in a Villa and enjoyed the privacy and walk through the gardens to the facilities
Brett
Leisure Family
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Restaurant meal options very limited for a resort title.
Inconvenient at the time of stay as a lot of redevelopment was underway in the area & therefore options to eat elsewhere or have any entertainment options within walking distance were not available.
The rooms seemed quite dated & not well set out compared with my most recent stays at other venues.
Read More
Verified traveler
Friends and Family
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
We loved the location right on the beach and it was more quiet than in Surfer's Paradise. The pool is big and it has a good vibe. We were staying over Easter and the waiting time for food was very long at times which we didn't understand. Overall, the staff was very friendly and we enjoyed our stay.
Michael
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Great staff and friendly service
Martin
Leisure
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Beautiful resort, fantastic stay as usual beautiful seafood and breakfast buffets. Staff were very pleasant.
Kerrie
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
This is a truly lovely Resort. Have been coming here for well over 20years, it is looking a bit aged and needs touching up, back to being its stunning unique self. Always a pleasure
Kguy Larng
Leisure with Children
4.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The hotel entrance was stunning and gave a great first impression, and the concierge was helpful at check-in. Unfortunately, things went downhill from there.
There was rubbish outside our room, and the fridge hadn’t been cleaned—old food inside made it smell terrible. My toddler also found food scraps under the bed, and the bedsheets looked like they hadn’t been changed. We even waited outside our room for 5–10 minutes thinking it was being cleaned, only to find no one was inside.
The lagoon view room was pretty, but you can’t actually swim in the lagoon—it’s decorative only. The kids pool didn’t feel clean enough for our toddler to use either. The rooms and hallways felt very outdated and didn’t match the modern vibe of the entrance. Accessibility also seemed like an afterthought, with features not suited for pregnant guests or people with disabilities.
On the bright side, the beach is right next door.
Sadly, I wouldn’t recommend staying here.
Read More
Josephine
Leisure Family
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Nice facility, spacious room, option to go to the beach, good dining restaurant. We enjoyed our stay.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Sheraton Grand Mirage Resort, Gold Coast
Other sources (978)
8.4
Very Good
From 978 reviews
Cleanliness
8.6
Room Comfort
8.8
Location
10.0
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Sheraton Grand Mirage Resort, Gold Coast
Number of reviews per page
20
40
Top reviews
Trinh
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Thehotel is a bit outdated and staff are not that friendly. They don't tell you much about dining options and prices.
She did tell us about the Happy Hour between 4-5pm but didn't say how much per drink. We just assumed that drnks are half price or at least at reduced prize.
We had a margaritas which doesn't taste anything like it and a glass of red wine. When we checked out, we were charged full price. I asked the manager and she said oh its already at a discounted price because normally it's $31 per drink. So that means $26 for the margaritas and $14 for the wine. She said she'll check and will charge accordingly. They sent us an email and still charge us $40 plus credit card fee of over $3. I looked on their website and they normally charge $26 for a margaritas.
Thats absolutely disgusting.
I wouldn't recommend this hotel at all.
Read More
Corinne
Business and Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The service reflects on the very long wait for ordered drinks, in the bar especially but also at breakfast
Simonette
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This is our second time we stayed here. 16 years apart.
This time, we got a 2 QB room and the bed is two steps away from the main door.
Stayed for 4 nights. We had 2 adult and 1 teenager, very stingy in supplying ear buds and lotions. 3 Ear bud pieces for 3 people for 4 nights. I even had to asked for more lotion cause 1 little tube is apparently enough for 3 people for 4 nights!
Windows needs cleaning. The facilities are beautifully set as usual. Parking on the streets are just as good and easy. Save yourself parking fee
Read More
Nima
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property (rooms) is old but in fair condition , the hotel restaurant is overpriced, and the overall value for money was not great, I think you can find a better hotel/resort at the same or lower price
Nicole
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Overall the property was ok however the lunch at the pool bar was very poor. I ordered an Indonesian chicken salad which consisted of two tenderloins and half a cos lettuce with a bit of carrot. No dressing and not enough chicken for amount if lettuce. Very poor.
Shopping across the bridge is poor as most shops vacant .
John
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I liked the fruit and energy gels laid out on the morning of the race for the runners in the GC Marathon events. Much appreciated.
Rowena
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Absolutely stunning property, the rooms were big and clean, the staff loved working there, everyone was happy, the food was drink, the resort it self was amazing! We even bumped into locals who were staying as guests who said it was the best resort on the Gold Coast!
Greg
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Dated and needs updating
Pauline
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The staff very friendly especially in the restaurant.
Cheryl
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Amazing staff amazing food amazing service
Peter
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Rundown and in urgent need of renovation. Fridge frozen solud then leakinging onto carpet when temp
WENDY
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
An overnight stay in town after celebrating with friends. Great access, lovely room, wonderful facilities
Heath
Business
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Great place to relax. I stayed in a Villa and enjoyed the privacy and walk through the gardens to the facilities
Brett
Leisure Family
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Restaurant meal options very limited for a resort title.
Inconvenient at the time of stay as a lot of redevelopment was underway in the area & therefore options to eat elsewhere or have any entertainment options within walking distance were not available.
The rooms seemed quite dated & not well set out compared with my most recent stays at other venues.
Read More
Verified traveler
Friends and Family
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
We loved the location right on the beach and it was more quiet than in Surfer's Paradise. The pool is big and it has a good vibe. We were staying over Easter and the waiting time for food was very long at times which we didn't understand. Overall, the staff was very friendly and we enjoyed our stay.
Michael
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Great staff and friendly service
Martin
Leisure
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Beautiful resort, fantastic stay as usual beautiful seafood and breakfast buffets. Staff were very pleasant.
Kerrie
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
This is a truly lovely Resort. Have been coming here for well over 20years, it is looking a bit aged and needs touching up, back to being its stunning unique self. Always a pleasure
Kguy Larng
Leisure with Children
4.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The hotel entrance was stunning and gave a great first impression, and the concierge was helpful at check-in. Unfortunately, things went downhill from there.
There was rubbish outside our room, and the fridge hadn’t been cleaned—old food inside made it smell terrible. My toddler also found food scraps under the bed, and the bedsheets looked like they hadn’t been changed. We even waited outside our room for 5–10 minutes thinking it was being cleaned, only to find no one was inside.
The lagoon view room was pretty, but you can’t actually swim in the lagoon—it’s decorative only. The kids pool didn’t feel clean enough for our toddler to use either. The rooms and hallways felt very outdated and didn’t match the modern vibe of the entrance. Accessibility also seemed like an afterthought, with features not suited for pregnant guests or people with disabilities.
On the bright side, the beach is right next door.
Sadly, I wouldn’t recommend staying here.
Read More
Josephine
Leisure Family
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Nice facility, spacious room, option to go to the beach, good dining restaurant. We enjoyed our stay.
Number of reviews per page
20
40