SKD SUITES

The first room had very poor cleanliness. I saw dust about 1 cm thick on the curtains (not joking). There were three chairs in the room—two of them were wobbly, and one was even worse: the leg was already rotting. Anyone who sat on it would almost certainly fall when it broke apart. I wish I could share photos here. A couple of amenities were also out of order, but I couldn’t change rooms because the hotel was fully booked. I'm not sure why they would release a room in such condition—it only damages their reputation. Also, the service hours start at 9:00 am, but clearly, no one was working on time. They really need to improve their service. Even though they gave us a better room on the second day, the shock from the first room was hard to forget.

Apartment was spacious but that’s about where the positives stop, needs some serious improvement. There is a notice saying they have recently taken over a few months ago however basic things like the sheets having multiple stains, carpet also having stains, hair in the bed, damaged artworks left in the cupboards, fridge not working correctly. Would avoid for now.

Cleanliness and housekeeping not good at all. Needs major upgrade. Good location

I appreciate the work that the staff put in however we faced a lot of issues: - The door didn’t lock properly from the inside and you had to use a lot of force to open the door - strange smell in room - stained lamp shade -

Went to check in to the room, to find a grubby little apartment that was completely unlike the Wotif Photos. One of the bedrooms had the curtain ripped off, with a sign taped to the window saying that a previous guest had damaged the curtain and they would get it fixed ASAP. I told them this room was unacceptable due to the grubbiness and the broken curtain. They offered to move me to another room, which I accepted. This room was only slightly cleaner. There were only 3 chairs for our family of 4, of which 2 chairs were broken. All the locks on bifold window in kitchen were broken, so we couldn’t secure the room, as our balcony was in reach of the pool level. The bifold had no blinds, so the extreme heat came right into the kitchen, meaning you couldn’t leave anything on the bench. The pool was completely ripped apart, even though it is advertised as having pool and gym. Resident said they have been unavailable for 4 years!!! Cook top wouldn’t light, maintenance man said we needed to use a lighter to start it as the electric starters were all broken. All the labels have worn off on the oven, so you can’t use it, as you can’t see any of the settings. The kitchen utensil drawer was broken. You couldn’t sit anything on the coffee table as it looked like it would fall over, it was so wobbly. The towel rail in the bathroom was completely broken off. Both toilets leaked onto the floor, where you needed to stand. Neither of the TV’s worked. After the 2nd night of issues with the

Photos do not show current state of the property. Courteous staff but under new management property...has a way to go. Broken curtains in every room. Paint stains on carpet in every room Paint on every light fixture and light switch and fan control remote, and sprinkler Red stains on carpet in every room Broken dishwasher No bedside table lamps No premium bedding Broken balcony lock No balcony furniture Bathroom sprinkler and roof vent rusty Bathroom shower was grimey and dirty

Do not stay here. The apartment we were in was awful. The dishwasher was out of order, and no manual dishwashing tools to actually wash the dishes - like a dishscrub, dishwashing liquid or a drying rack. Minimal furniture & none on the outside balcony. 3 forks and 1 dinner plate for 4 people - though on request more were supplied. The curtains didn't cover the window fully in the main room and were half hanging off the curtain rod. Carpet was worn and stained. The air conditioner had black mold all through it. The apartment smelled bad. Tiles in the bathroom were not clean. The toilet flush button was half broken. The pool which was the main reason we booked was a construction zone, and a resident said it hadn't been operational for 3 years. But the absolute worst thing was there were cockroaches in the apartment, including the bedrooms and one on the sheet in the main bed. Letters to guests explaining that the complex was under new management in 2025, but much of our horror stay was housekeeping issues. And an apartment like the one we stayed in should never have been offered for guests until it was in a decent state. Thankfully 2 nights only & if not prepaid would have left immediately. Horror show. Photos online false advertising & misleading. Wotif has been notified and were very apologetic to us - thank you Wotif for that.

Unfortunately, our room had a fair few issues. Main bedroom ceiling fan, not working Secondary bedroom fan no fan blades Door balcony handle, broken off Sharp rusty bolts sticking out of the balcony tiles Second bathroom light faulty, and toilet, didn’t flush Old towels in the bathroom The general cleanliness of the property was very poor and rundown. I have stayed in other rooms at this property and they were OK.

The whole apartment felt like it hadn’t been cleaned for a while. You couldn’t see through the glass of the showers. The pictures do not replicate the state of the rooms.

Beautiful views from the balcony! Washer in the apartment was very useful for a long trip.

The apartment we were given was half renovated and not finished. It had a very distinct sewrage smell, no towels were provided. Shelves in the fridge were broken, no cutlery holder in the dishwasher, caked and backed up laundry powder in washing machine. We were meant yo stay 2 nihhts, we stayed 1 and were promised a full refund but only got 1 nights refund. Do yourself a favour and dont go here, it was awful.

Rooms are average, you will most likely have inconsiderate upstair neighbours who will stomp in their rooms until ungodly hours of the night. Holes in walls, stains on carpets, other peoples hair in the wardrobe tracks. Not well maintained. Alright if youre desperate for a night but definitely cheap for a reason.

The property is old and had a lot of damage, dents in walls, mould in the bathrooms. All the plates in the apartment were dirty and the lounge area had vertical blinds where every second blind was missing so it provided no privacy or shade. Staff were lovely and parking was very easy but would not stay again.

The cleanliness was disgusting! The cooking utensils were burnt & cutlery was not the cleanness either. But the toilet was disgusting and had not been cleaned in a long time, with stains and algae growing around the bowl.

Room was terrible, no air-conditioning in the bedrooms. Only in thw main room. Door handles were loose and the toulets were leaking. There was vlood on the curtains and hair in thw bed. Would i stay here again? Absolutely not

Room wasn't great, doors broken front and security. Rooms dirty. Check in was made to do 3 seperate transactions which all 3 incurred 3 surcharges, tried to question this and asked to pay as 1 payment was told I couldn't.

Good location and apartment was a good size. However, the apartment was in poor condition and nothing like the ‘executive rooms’ in the photos. The second bedroom doesn't have air conditioning. It wasn't cheap and wasn’t value for money.

It was ok. Close to where I needed to be. Not as clean as I would’ve liked but fine. Wi-fi was crap, so don’t expect to do any work.

The front door deadbolt lock and guard were broken so had no way of securely locking the room aside from the key, which if anyone else had one they could enter at their own leisure. The windows did not close properly with most of them missing a handle on one side. The sliding door to the balcony also had a faulty lock. The kitchen had no trays so you are unable to use the oven but you wouldn’t want to anyway as it was filthy and would be smoking after turning it on from the build up of food inside. One bedroom had an air conditioner which was great but the other only had a ceiling fan that did not work well. Some of the lights in the kitchen dining did not work, and though there are fans in the bathrooms, neither of them actually worked. Some of the switches on the power points were broken which could be hazardous. The staff down in reception were lovely, such a shame the room left a lot to be desired.

It was great 3 adults heaps of room 3 blocks from train station. Great amenities