St. Marks Randwick

Lovely welcome from the manager upon arrival - friendly and helpful. The general layout and decor of the hotel was tasteful. The courtyard and shared areas were well maintained and clean. Room was mostly clean but dusty in places, also food stains and squashed bug marks on the walls. I struggled to work out the light switches - the manager and her colleague helped me use them and said they'd pass cleaning comments on/ said the room needed a paint. In the evening: the accomodation was quiet until 9.30pm. Guests took personal calls on loudspeaker in the courtyard; neighbours were laughing/ screaming/ talking loudly so it was hard to go to sleep - frustrating as I'd read the hotel was relatively quiet! The bed was hard to sleep on and not comfortable. Checkout was sub par. The desk was meant to open at 8am but staff were late in, so I took my bags down to the car. When I returned, she had arrived but was rushed helping a tradie (still had her backpack and hoodie on). She told me to leave the key on the desk and carried on with the traide. I asked if she wanted to know the room/ my name and she said she would look later. She was not knowledgeable when asked about the local area/ reccomendations, she looked at me like I was stupid for asking - a stark contrast to my welcome the previous day, which was a shame, particularly as the manager and her colleague were kind and attentive. Re location, the positioning is great. Parking was easy; shops 15 min walk/ beach 30 mins.

Like the building, but it lacks the boutique feeling I was hoping for. Probably just petty things, but for $600+ for the night, I wanted service. Our arrival guest was pleasant and provided the facts. We were 45 minutes early for the 2 pm check-in, so she offered to store our luggage and pointed us around the corner to a spot under the stairs but didn't guide us. As my mother was elderly, I ended up squeezing under the stairs to place the items. You don't have any offer to contact when the room is ready, just come back. The room had a rushed clean as it was a bit rough around the edges, crumbs and dusty (again $600+ for the night). Had a kitchenette but no tea towel or cloth to keep tidy. However, we had to grab some bread to toast, as the property had nothing nearby without a long walk. Unfortunately, in the upstairs kitchen, only butter knives were available, so we felt a bit disappointed. Note in the room was that cleaning was every 2nd day "for the environment", but after staying over 3 nights, I had to ask for new towels as they didn't dry in the tiny bathroom. I am sure it was fine, I have just had higher expectations.

Nice property. Great room just had problems with hot water for a shower one morning. Though would definitely stay again.

Property was beautifully decorated, room spacious, courtyard peaceful, onsite laundry convenient in a great location. Bathroom smelt of bleach & was very small, being placed opposite reception a little too noisey. Enjoyed my stay in a grand stylish mansion. ; ) Thank you!!

The two filipina lady were very good in. Accomodating us

Wonderful stay and fantastic value.

Nice hotel, easy for the city

The bathroom is ridiculously small. The on street parking is non existent

Location to coogee and randwick lig y t rail and quietness. Staff helpful. Room clean and with character.

Very clean and comfortable. Close to restaurants and public transport.

Nice hotel, well located, clean rooms, and overall satisfied. Unfortunately the below par customer service let it down.

Very central to activities i wanted to do . Safe clean staff helpful . Would stay again .

The room condition was satisfactory at a reasonable price.

Clean comfy beds extra treats and friendly staff .

Had a great stay and loved the property. I’ll definitely stay again.

Beautiful property in a great neighborhood. Staff were very pleasant and helpful. Bathrooms were very small but it was a fair compromise to enjoy this amazing villa. There is a pretty court yard in the back where we enjoyed the wine which was provided in our room. Nice touch!

A lovely stay away from the CBD. Friendly, helpful staff. The room was small but it was fine for two nights. The heritage building, garden and courtyard make it feel like you are not in a hotel. An easy 10-min walk to the light rail and a fabulous bakery/cafe or a five-minute drive to Coogee beach if you have a car

Lovely hotel within easy walking distance to tram and shops. Room was perfect. And a big shoutout to Antonia who was fabulous...

Great loc

Really liked our stay, the place was immaculate and the staff very helpful. Washing machine was handy too