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The Benson Hotel
Hotels
8.4
/10
Very Good
371 reviews
What Guests Say About Their Stay
Rodney
10.0
/ 10
Wonderful location for a Cairns stay. Have been to Cairns several times and stayed at various hotels and found The Benson to be in the best location, easy to walk to dining options and to the marina or Cairns Central etc.
Anthony
10.0
/ 10
Loved the facility. One lift was broken while there which made it a lengthy wait to go up and down from the room. The rest of the facility was great with good dining and activities walking distance! It was beautiful
Daniel
10.0
/ 10
The staff were friendly and helpful. The hotel is well situated. They could do with more washing machines and dryers. Only one of each for the guests. Parking was also a little pricey. $25 per day when there were places near by that only charged $8 for all day parking.
In the Area
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44-56 Grafton Street, Cairns City, Cairns, Queensland, Australia, 4870
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in The Benson Hotel
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What's around The Benson Hotel
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44-56 Grafton Street, Cairns City, Cairns, Queensland, Australia, 4870
Discover More About The Benson Hotel
Location
The Benson Hotel is a hotel in a good neighborhood, which is located at Cairns City.
About The Benson Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Benson Hotel exclusively for you.
Get precious and unforgettable moment during your stay at The Benson Hotel.
All facilities in The Benson Hotel
Others
Hotel Services
- Tours
- Laundry service
- Newspaper in lobby
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
General
- Parking
- Smoking area
- Banquet
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
Things to Do
- Romantic proposal packages
- Outdoor pool
- Garden
- Pool sun loungers
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
Food and Drinks
- Bar
- Breakfast
- Snack bar
Connectivity
- Free WiFi
Accommodation Policy & General Information in The Benson Hotel
Important Note
- Fee for buffet breakfast: approximately AUD 32 for adults and AUD 22 for children
- Covered self parking fee: AUD 25 per night
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: AUD 35.0 per night
- Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: AUD 100 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a debit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Benson Hotel | 101 |
Number of floors in The Benson Hotel | 10 |
Another facilities in The Benson Hotel | Tours, Laundry service, Newspaper in lobby, Luggage storage, Porter |
Frequently asked question in The Benson Hotel
What are available facilities at The Benson Hotel?
There are top facilites at The Benson Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Benson Hotel?
The standard check-in time at The Benson Hotel is starting from From 14:00 while the latest check-out time is at Before 10:00
Does The Benson Hotel provide breakfast?
Yes, The Benson Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Benson Hotel
Other sources (371)
8.4
Very Good
From 371 reviews
Cleanliness
8.8
Room Comfort
8.6
Service and Facilites
9.0
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Traveler Reviews The Benson Hotel
Number of reviews per page
20
40
Top reviews
Rodney
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Wonderful location for a Cairns stay. Have been to Cairns several times and stayed at various hotels and found The Benson to be in the best location, easy to walk to dining options and to the marina or Cairns Central etc.
Anthony
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Loved the facility. One lift was broken while there which made it a lengthy wait to go up and down from the room. The rest of the facility was great with good dining and activities walking distance! It was beautiful
Krzysztof
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Friendly staff. Spacious, clean room. Breakfast was also good. Comfortable king size bed. Thank you flr an enjoyable stay.
Anthony
Business and Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Clean, quiet, friendly! GREAT LOCATION!!! Room was spacious.. 2 queens! Highly recommend! Great coffee.. and the breakfast looked good!
Blagoja
Leisure Family
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Strange smell in the coridors, rooms not serviced daily.
maria
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Really enjoyed the proximity to restaurants and the Esplanade board walk.
Eamon
Business and Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The staff were friendly.
The room was clean and the bed and pillow were great. However, I had a major issue with the air-conditioning, it was extremely noisy. The second point was,why dose the bean counters believe that cheap toilet paper is better when you use 10 times the amount than good quality paper?
For $200.00 a night hotel I expect better
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Daniel
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The staff were friendly and helpful. The hotel is well situated. They could do with more washing machines and dryers. Only one of each for the guests. Parking was also a little pricey. $25 per day when there were places near by that only charged $8 for all day parking.
Pauline
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We booked last minute. It was beautiful- nice and clean and spacious. Only issue - small one - girl at front desk was a bit cranky. Having a bad day, I suppose. No big deal. If we weren’t leaving the next morning, it would have been a perfect location.
Kim
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We liked the location as we could walk to all of our booked tours, such as The Great Barrier Reef. There were restaurants and shopping close by. View not great from our room. There is laundry and a nice pool area on the 4th floor. No shuttle to/or from the airport.
Lauren
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very good/clean property very closr to shopping areas. Parking at the hotel is an extra fee each day.
Natalie
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great location and loved the roof top pool
Angela
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
An old Rydges hotel rebranded and fully renovated. Rooms clean comfortable and very modern
Catherine
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Awesome breakfast.
Lee
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Hotel well located, breakfast good, disappointing bar only open limited days- receptionist were helpful - umbrellas and tow eg is provided- can be noisy with younger travellers
Hong
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Every thing is good, I have no complaints. The only thing is that the room key card wasn’t working well for tapping at the lift so it took a bit more time than it supposed to be.
Nadine
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Beautiful property great friendly staff, great buffet breakfast, awesome stay
Verified traveler
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Location excellent. Happy hour decent. Room and balcony a good size. They charge for water and there is no soap dish in the bathroom. We were on the 4 floor above the restaurant. Surprisingly quiet until some rude people moved in above us. There was nothing but noise from them which made it hard to sleep. Complained and an attendant came to our room and could hear the noise from above. She said she would take care of it and inform the night attendant as her shift was ending soon. Nothing changed, noise off and on all night long. Phoned the front desk but no one answered or the line was busy (4 AM in the morning?). Probably would not stay there again.
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John
Business
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Property is in a handy location. Staff were always friendly and helpful.
Mark
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Loved everything except having to pay an extra $25 to park my car for the night!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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