The Richmond Hotel - Adelaide

Hotels
8.6
/10
Very Good
998 reviews

What Guests Say About Their Stay

Gwen
10.0
/ 10
Great location for my corporate office that I was visiting. Check in was simple.
Christine
10.0
/ 10
Great property! Convenient location! Construction nearby but it wasn’t an issue.
Paul
10.0
/ 10
Arrived very late but check-in was pre-arranged and went smoothly due to the efforts of the day manager who was outztanding. At midnight the restaurant was long closed but there is a 24 hour Hungry Jack right down the street, so we survived until morning. Great breakfast in the hotel. Watched the Super Bowl in the lounge and complimentary snacks were served.
In the Area
See Map
128 Rundle Mall, Adelaide, South Australia, Australia, 5000

Main Facilities

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Restaurant
WiFi
Elevator
note: hotel was previously named Hotel Richmond on Rundle Mall The Richmond Hotel - Adelaide is a hotel in a good neighborhood, which is located at Adelaide.
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The Richmond Hotel - Adelaide Address: Map & Location

128 Rundle Mall, Adelaide, South Australia, Australia, 5000
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Discover More About The Richmond Hotel - Adelaide

note: hotel was previously named Hotel Richmond on Rundle Mall

Location


The Richmond Hotel - Adelaide is a hotel in a good neighborhood, which is located at Adelaide.

About The Richmond Hotel - Adelaide

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Savor your favorite dishes with special cuisines from The Richmond Hotel - Adelaide exclusively for you.

The Richmond Hotel - Adelaide is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Richmond Hotel - Adelaide.

All facilities in The Richmond Hotel - Adelaide

Others The Richmond Hotel - Adelaide
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

General

  • Parking
  • Banquet
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting facilities
  • Conference center

Hotel Services

  • Luggage storage
  • Express check-out

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in The Richmond Hotel - Adelaide

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately AUD 10 to 30 per person
  • Late check-out fee: AUD 20
  • Rollaway bed fee: AUD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open during the following times:
  • Monday - Saturday: 8:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 17:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 17:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Richmond Hotel - Adelaide
30
Number of floors in The Richmond Hotel - Adelaide
5
Another facilities in The Richmond Hotel - Adelaide
Others, Smoke-free area, Safety deposit box, Coffee shop, Parking

Frequently asked question in The Richmond Hotel - Adelaide

What are available facilities at The Richmond Hotel - Adelaide?
There are top facilites at The Richmond Hotel - Adelaide such as Restaurant, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at The Richmond Hotel - Adelaide?
Check-in time at The Richmond Hotel - Adelaide is staring from 14:00 - 17:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Richmond Hotel - Adelaide provide breakfast?
Yes, The Richmond Hotel - Adelaide provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Richmond Hotel - Adelaide?
The Richmond Hotel - Adelaide is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Richmond Hotel - Adelaide have?
The Richmond Hotel - Adelaide has 5 floors.
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More Reviews from Other Guests in The Richmond Hotel - Adelaide

8.6
Very Good
From 993 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.4

Service and Facilites

8.8

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Most Relevant
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Traveler Reviews The Richmond Hotel - Adelaide

Number of reviews per page
20
40
Top reviews
Jennifer
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel has no reception on sundays, so need to do after hours check in. No signs etc where keypad is? After hours phone number just kept disconnecting. Room was old. Bathroom cabinet door fell off.
Dwayne
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

To start with, the staff were great, friendly and helpful. We had accidentally booked the wrong dates but they helped us change them without affecting us financially. This is where the good side of the stay finished. Our room was freezing cold and the heating was not working (in the middle of winter). We couldnt get a change of room due to bookings so were given a couple of bar heaters but they still didnt help make the room any more comfortable. In the bathroom we never touched a cold water tap and the water was barely hot enough for a shower. The ceiling in the bathroom still had raw spak and plaster that hadnt been sanded back and painted. Walking around the corridors it was evident they dont get vacuumed often with paint flakes and dirt on the floor. On Saturday we went to the restaurant for a couple of drinks but wasnt able to as it was reserved for a function so we went to bar in basement only to have this shut at 6pm. Previously mentioned function had live music playing so loud we couldnt be comfy in our room or sleep. In the past we would confidently book at the Richmond and trust it would be a good stay, but over the last couple of years this trust and comfort has eroded and we will be looking elsewhere in the future as it feels its gradually going downhill.
Read More
Gwen
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location for my corporate office that I was visiting. Check in was simple.
Agata
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was comfortable space wise. Beds were comfortable. But the shower was dirty with grime and mould. Dust was evident where the glasses and cups were kept. We were given another room straight away once we brought it to the attention of the receptionist. However a clean room/bathroom is expected from the get go. Accommodation was easily accessible to anyone passing by. The locks to our room were very outdated and no barrier for any random to access.
Read More
James
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Unfortunately when we were there the Restaurant was not open on Sunday night. I do not know if this is normal . Also there were no information centres open in Adelaide on Sunday night.
Julie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent position in city and good sized rooms but lacking attention to operational details ie TV and cleaning. Voucher Unable to be used.
Claire
icon-Business
Business
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Location was good however the restaurant was not open the two nights I stayed for dinner or breakfast as advertised, room was not made up on first morning despite request, staff were quite dismissive on check out.
Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great property! Convenient location! Construction nearby but it wasn’t an issue.
Dean
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Liked - convenient and we like the balcony rooms. Disliked - 06:58 drilling and renovation works right outside room.
Stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We were happy with our 3 night stay, good facilities in the room . Quiet in the evenings.
Dale
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Room rug and hallways were dirt - renovations going on . Staff was helpful
Paul
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Arrived very late but check-in was pre-arranged and went smoothly due to the efforts of the day manager who was outztanding. At midnight the restaurant was long closed but there is a 24 hour Hungry Jack right down the street, so we survived until morning. Great breakfast in the hotel. Watched the Super Bowl in the lounge and complimentary snacks were served.
Read More
Raymond
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I can't give a fair review. Being woken before 6am by banging and construction noise was not great. Mentioning it on check out and being told it wasn't meant to start till 8am didn't improve my mood. A little note in the room with some ear plugs or even just a warning when checking in would have gone a long way in improving the experience
Read More
Brad
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Great location but room and bathroom were not the cleanest
Duke
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Nice hotel in the heart of downtown shopping district
Bridgette
icon-Business
Business
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Incredibly helpful and welcoming staff. Large, clean rooms. Accessible.
James
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

great value and a very comfy bed
Graeme
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Location good however works overnight in mall at hotel entrance was very noisy. No restaurant was disappointing. Excellent was coffee, milk etc daily. Probably wouldn't stay again as light into room and mall noise was too much. Room size is great. Reception was very helpful.
Andrew and Rebecca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The whole process from booking to cheicking in to checking out was very easy and smooth. Staff answerd any questions we had. Room was clean tidy and comfortable. Highly recommend and will be definitely be returning.
Angela
icon-Business
Business
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Good service
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Richmond Hotel - Adelaide

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 993 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Richmond Hotel - Adelaide

Number of reviews per page
20
40
Top reviews
Jennifer
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel has no reception on sundays, so need to do after hours check in. No signs etc where keypad is? After hours phone number just kept disconnecting. Room was old. Bathroom cabinet door fell off.
Dwayne
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

To start with, the staff were great, friendly and helpful. We had accidentally booked the wrong dates but they helped us change them without affecting us financially. This is where the good side of the stay finished. Our room was freezing cold and the heating was not working (in the middle of winter). We couldnt get a change of room due to bookings so were given a couple of bar heaters but they still didnt help make the room any more comfortable. In the bathroom we never touched a cold water tap and the water was barely hot enough for a shower. The ceiling in the bathroom still had raw spak and plaster that hadnt been sanded back and painted. Walking around the corridors it was evident they dont get vacuumed often with paint flakes and dirt on the floor. On Saturday we went to the restaurant for a couple of drinks but wasnt able to as it was reserved for a function so we went to bar in basement only to have this shut at 6pm. Previously mentioned function had live music playing so loud we couldnt be comfy in our room or sleep. In the past we would confidently book at the Richmond and trust it would be a good stay, but over the last couple of years this trust and comfort has eroded and we will be looking elsewhere in the future as it feels its gradually going downhill.
Read More
Gwen
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location for my corporate office that I was visiting. Check in was simple.
Agata
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was comfortable space wise. Beds were comfortable. But the shower was dirty with grime and mould. Dust was evident where the glasses and cups were kept. We were given another room straight away once we brought it to the attention of the receptionist. However a clean room/bathroom is expected from the get go. Accommodation was easily accessible to anyone passing by. The locks to our room were very outdated and no barrier for any random to access.
Read More
James
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Unfortunately when we were there the Restaurant was not open on Sunday night. I do not know if this is normal . Also there were no information centres open in Adelaide on Sunday night.
Julie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent position in city and good sized rooms but lacking attention to operational details ie TV and cleaning. Voucher Unable to be used.
Claire
icon-Business
Business
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Location was good however the restaurant was not open the two nights I stayed for dinner or breakfast as advertised, room was not made up on first morning despite request, staff were quite dismissive on check out.
Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great property! Convenient location! Construction nearby but it wasn’t an issue.
Dean
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Liked - convenient and we like the balcony rooms. Disliked - 06:58 drilling and renovation works right outside room.
Stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We were happy with our 3 night stay, good facilities in the room . Quiet in the evenings.
Dale
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Room rug and hallways were dirt - renovations going on . Staff was helpful
Paul
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Arrived very late but check-in was pre-arranged and went smoothly due to the efforts of the day manager who was outztanding. At midnight the restaurant was long closed but there is a 24 hour Hungry Jack right down the street, so we survived until morning. Great breakfast in the hotel. Watched the Super Bowl in the lounge and complimentary snacks were served.
Read More
Raymond
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I can't give a fair review. Being woken before 6am by banging and construction noise was not great. Mentioning it on check out and being told it wasn't meant to start till 8am didn't improve my mood. A little note in the room with some ear plugs or even just a warning when checking in would have gone a long way in improving the experience
Read More
Brad
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Great location but room and bathroom were not the cleanest
Duke
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Nice hotel in the heart of downtown shopping district
Bridgette
icon-Business
Business
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Incredibly helpful and welcoming staff. Large, clean rooms. Accessible.
James
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

great value and a very comfy bed
Graeme
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Location good however works overnight in mall at hotel entrance was very noisy. No restaurant was disappointing. Excellent was coffee, milk etc daily. Probably wouldn't stay again as light into room and mall noise was too much. Room size is great. Reception was very helpful.
Andrew and Rebecca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The whole process from booking to cheicking in to checking out was very easy and smooth. Staff answerd any questions we had. Room was clean tidy and comfortable. Highly recommend and will be definitely be returning.
Angela
icon-Business
Business
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Good service
Number of reviews per page
20
40