Garden Residents Uttara - Lake View

Excellent and wonderful time

The. Reception and staff are very friendly and helpful. They are exceptional in providing services. The hotel is located close to the airport which is very convenient for the travellers. The free shuttle to the airport is a great relief. The restaurant is also great.

Hotel staffs were very helpful and friendly. Airport pick up and drop off services were awesome. Food from restaurant were very tasty. As we checked in late, we were very happy that they served our very late night 12:30am order.

Nothy

Terrible stay at the hotel. Bathroom was filthy and uncomfortable. Mosquitoes everywhere.

There were so many mosquitos in the room, the 3 residents were all bit numerous times. We were all bitterly disappointed with this hotel. In fairness, one of the porters came and sprayed probably a full can of mosquito spray around the room, but it didnt make a massive difference. I would not stay here again.

We had rented two rooms. One with cement floor another with carpet. We found both our room floors dirty. Carpet very old and dirty. Washroom wet at all times. In one room there was no curtains to separate the bath area from the toilet. So, the whole washroom becomes wet after a shower. Got bitten by mosquitoes. My room was not protected by net on the windows against mosquitoes. However, staff was amazing, was always ready to help. 24 hour reception was available. Room service was prompt. Food was excellent. But you have to wait like 45 mins after you order food. Shuttle bus free for airport drops. 20 mins to international airport.

Not very clean but rather good value for the price . Also as no proper taxis exist in Dhaka is very necessary to always call Uber to go anywhere....hotel has a free airport shuttle however .

Firstly,i've booked a single room and paid for that,but when i went to stay they said they don't have any record of my booking!! Gave me some lame excuses and made me wait there for 15 minutes or more. They made another mistakes by giving me a double room then again asked me to wait then offered me a single room. Finally when I entered into that room i was shocked looking at room condition..it was very bad and there was no towels in that room!!! The service was awful. I wouldn't recommend this hotel to anyone.

Wonderful from start to finish. The hotel provided a free and punctual airport pickup and drop service. Each of the staff are VERY accommodating, professional and polite. Breakfast and an additional extensive room service menu is provided, both of very good quality. The family room we stayed in was HUGE and despite being so close to the airport (literally 2 minutes, traffic-free drive) we heard no outside noise. King beds were provided with comfortable mattresses. The air conditioning and fans were most welcome. There are plenty of restaurants, cafes, malls and pharmacies in the immediate area around the hotel. Highly recommended for business travellers, tourists and families. Very safe area and clean hotel. Will be staying here again in the near future.

I had a 10am flight with small children and could have travelled from Sylhet on Emirates bus FREE. Instead I thought I would go the day before and relax. I told the hotel staff several times "No wake up calls" as I'd had bad experience before. They still called me at 03:40 in there morning, after which I did not sleep at all! I had spent 10,000BDT on travel and 3,800BDT on the room JUST so I could relax and the hotel didn't let me do this. So my 13,800BDT was wasted and I could have come with the free bus. I am a grown person and have gone through my life without the hotel's wake up call. Everyone has a mobile phone and therefore am alarm clock. If I miss my fligh because I said "No call" then that's my problem, not the hotel's. In any case, why is a wake up at 03:40 necessary for a 10:15am flight when the airport is only 5 minutes away!?

Their service met my expectation. The cafeteria downstairs served delicious meal, this was very useful since I didn't want leave the hotel for dinner. There were plenty of staff. The air conditioning of my room didn't work the first night. When I told the staff about this, they changed my room immediately. Their complementary airport pickup and drop service was really helpful. I plan to stay here also in my next visit.

The room was very unclean and so was the bathroom. The bathtub condition was terrible. The beds weren't as clean as expected.

Expected better breakfast. Bathrooms were not clean enough. Stingy with towels. Mothballs everywhere in first room. The two rooms were not identical. But prices were

Needed a quick crush, after arriving to airport past midnight. This is one of the closest hotels to the airport and they offer free pickup. I had to call for pickup after arrival and they came in 10-15 minutes. Not bad. Counting free breakfast, it's a very inexpensive stay. However you get what you paid for, the room and furniture are very rundown. The neighborhood is ok, by Dhaka low standards

The hotel is conveniently located close to the airport. Free shuttle service was helpful and room size was reasonable. However, there was no or very limited hot water and toiletries were very poor quality. We were told initially that they no cereal for breakfast, but staff agreed to get it from shop. He returned without cereal but spent 60 Taka for rickshaw fair. It turned out later that they had cereal in the restaurant.

Good location, just 1km away from airport. They provided me a free pick up from airport at very last minute notice. Staffs are very nice and helpful. It has some maintenance issues like lobby area in upper floors are messy. Some walls has plastic paints coming off. Continental complementary breakfast. recommended.

Great stay @ affordable price, all hotel staffs are very courteous & ready to help

I like the hotel since very close to airport, free ride between hotel and airport, discounted price and their food.

I've been using this hotel more than years because this is really convenient, the really reasonable cost, the staffs are friendly, and they are punctual and responsible for help us to reach the airport safely. the manager of this hotel is really caring person.