Hotel National

The location of the hotel was really good for getting into antwerp city centre . The reception staff were reslly friendly and helpful. The rooms were comfortable and clean.

So to start, we checked in at 3:15 (check in time is 3:00) and while we were unpacking we had someone scan their key card and walk into our room which thankfully we were fully clothed and not indecent, she apologized but said she was checking to see if the room was cleaned or not… which I found weird as it was passed check in time. The room was full of scuffed paint on the walls, roughly patched holes on the wall, brutally scuffed flooring, the bed was not properly made (we literally had to put the fitted sheet on ourselves as the cleaners just laid it roughly on the mattress, the coffee maker was messy with coffee stains going up the wall behind it, not the greatest cleaning job. Another concern is there is absolutely zero noise separation in the building, we can hear our neighbors whispering beside us! And every time someone closed the door to their room it sounded like it was our door opening and closing, it was really hard to have quiet time for sleeping with the no noise cancelling walls. Then at the end of our stay, check out time is 12:00 noon, we were getting ready to leave at 11:45 and the cleaner pushed to get into our room which we told the front desk staff about and she reassured that check out was at 12:00 and shrugged off our concern about people randomly entering our room twice..Overall a solid 3/5 stars as the location is great!

The guy on reception was really nice when we arrived, welcomed us, explained everything, gave great service.

This property is centrally located near everything. The room had been redone, yet someone had peeled back the paint right next to one of the beds to reveal black mold on the wall. The mini split could not cool the room. It wasn’t really working.

It is a nice, comfortable and clean hotel, very well located in the centre of Antwerp. The staff are very helpful and attentive but sadly have a policy of having no staff after 7pm. This means rowdy guests can run amok in the hotel, causing no end of disruption in the evening, hence zero sleep. Will not be returning which is a shame as I have stayed here many times.

The Hotel National Antwerp is the best value hotel we have stayed in throughout Europe. The rooms are a good size (you can open a suitcase on both sides of the bed), you can open a window and get fresh air, the amenities are good, and best all, all items in the bathroom work!! Great shower, the toilet flushes and the basin sink is not clogged. Amazing!! And the staff were very helpful too. Well done.

Good Location Reasonable Price

Great little hotel close to the centre. Comfortable. Part time reception hours opening. Nice ambience. Breakfast available next door if required. Lots of cafes, bars and restaurants close by. Would book to stay again.

Comfy bed, room simple but okay for a short stay. Coffee machine was a welcome addition.

Nice and clean. Quiet too. Would use again for sure

Stay really nice, great location to old town, good breakfast, lady made extra scrambled eggs.

Staying for one night, but everything was spot on. Location is perfect and parking is next door.

This is a nice hotel in a very convenient position for sightseeing in the beautiful old city of Antwerp. The room was quite well equipped and the bed was large and very comfortable. The staff were friendly and helpful. The optional breakfast buffet seemed pricy but was actually extremely good value for money given the range of food available.

Very good

All round good place to stay.

Good affordable room within the city, comfortable and enjoyable stay. Would recommend and stay again.

Like that its walking distance to Metro and town centre.

there wasn't always staff at reception & not very friendly or helpful overall

Considering the price the hotel was excellent and air conditioned which was very refreshing ! Staff were helpful on the front desk. Would stay again!

Hotel’s location is great and the decor is modern and clean. There is no one at reception from 20:30 and you should call a number once you arrive. The person on the other side of the line was lovely but I think 20:30 is too early to close reception. The room card left for me didn’t work and I the person had to let me in remotely and gave me accent that the electronic key app. I was a little concerned it wasn’t going to work if I went out and only tried it the following day. It didn’t seem to work. Another guest was also having problems with that. Thats a good idea to reduce costs but I don’t think technology is there yet. Another note on reception, they didn’t seem to be there very often during the day either. Anyway, this is just a little glitch. The hotel is basic but really nice, clean and a great value for money. I would definitely stay there again