Juliana Hotel & Spa - Brussels Centre

Excellent stay at this gorgeous 5 star hotel. The area while close and walkable to sites and restaurants is in not the prettiest spot. But the staff and the hotel make up for all of that. The pool, sauna and hamman are

Great Staff!!

Amazing, gorgeous…a work of art!

Great hotel!

Everything was first class! We loved it👏👏

Loved staying at the Hotel Juliana for the second time. The rooms are beautiful and bespoke and the service is excellent. Lovely breakfast and nicely appointed surroundings.

Lovely stunning hotel. Had some issues which were resolved. Staff are lovely

Great stuff! Convenient location, interesting design. Sauna and swimming pool are beneficial after the long walks around the city. Feeling that you are just the only guests in the hotel-the beauty of a small hotel! Cosy atmosphere in general! Really appreciate that!

Luxurious and lovely. Pool and sauna were a special plus. So glad we stayed at the Juliana.

Beautiful boutique hotel with beautiful decor

Gregory was great at conceirge, never a problem and always quick and effecient. Breakfast was good, all you would need for breakfast, bed clean and comfortable and intriguing collection throughout the hotel. Would recommend to anyone wishes to stay in a five star hotel on the centre of Brussels!

The property is fantastic very well thought and designed and absolutely beautiful. Bathrooms were great and house keeping service and everyone was courteous with the exception of one rude and young female receptionist whose behaviour was somewhat shocking for a 5 star hotel. One thing that could have been better: the restaurant is beautiful but the food was delivered strangely. The main came first and 15 minutes later came the salad followed by the pasta 8 minutes later. Food was very good. Caesar salad dressing was a little too much. The pasta with anchovies did not taste good and was way too salty and the pasta looked and felt and tasted like noodles. The main fish was great. One terrible experience: the young female receptionist who handled our check-in on Saturday 9-Dec at 12 noon. She was also around when we checked out on Sunday 10-Dec at 12 noon. We had prepaid for the trip through hotels.com back on the 19-Nov and got an email receipt. It also appeared on my American Express credit card statement. For some weird reason she said the payment did not show on their system and even went to say that the payment was declined several times which never happened (strange). I showed her the email confirmation and payment on my credit card statement and she went on to ask me to pay for the room rate and security deposit. The senior male receptionist interjected and said it’s fine they will sort it out with hotels.com but she contradicted him and went on to give a lecture that

the hotel is perfect but they don't serve a welcoming gift like a fruit, or pastries like other 5 star hotel, they said its for suites and when you back again! , there is no basket trash in the my roo9, there is small one in bathroom, no small table between the couchs.and the hotel location, it's 7 menutes from the grand palace, but there is shopping street right down the hotel. the hotel employee are the best, this hotel is small luxury hotel, I love it, it's comfortable

Nice property. Very quiet area not in the center. Not crowded and not noise. Close to everything, very convenient. Friendly staff and good breakfast. I didn’t like the fact that was a lot of bags and trays outside the rooms it was all over the hallway, it look kind of dirty. Everything else was ok.

Overall the hotel is great. Room service is limited. The shower head needed maintenance bc it was severely clogged causing the ones that actually work to spray sideways. Hotel staff are wonderful and very helpful and nice.

Beautiful Boutique hotel with spectacular interior design. Great staff.

The Juliana is among the very best hotels anywhere. Every single detail has attention paid to it. The hotel is immaculate and the service is impeccable. Top end through and through.

Staff has difficulty performing simple tasks. One of the front desk staff couldn’t locate the hotel on a city map. A simple room service breakfast order wasn’t filled properly. On three occasions we came back to the hotel from outside to find no one at the front desk.

We loved the character of the hotel and its perfect location. Great service. We will be back.

I really liked staying at the Juliana Hotel Brussels. It was quiet and very clean. The staff was very nice and helpful as well.